Northstar Mitsubishi

Salesman Fanek provided accurate information about the car. He was honest and trustworthy. Thank you for your service. I will recommend you to my family members and friends. car. He was honest and trustworthy. Thank you for your service. I will recommend you to my family members and friends. More

Quite honestly, Mr. Fanek was a great person to work with! He helped me select my next car and he was never pushy about it. Always gave me unbiased info that helped me arrive at the best choice for me! with! He helped me select my next car and he was never pushy about it. Always gave me unbiased info that helped me arrive at the best choice for me! I would highly recommend anyone looking for a new car to work with Mr. Fanek!!! More

We purchased a Kia Telluride Nightfall edition here in October 2020. They had a good selection of the car, which was rare given the demand. The service and staff were extremely helpful in answering our qu October 2020. They had a good selection of the car, which was rare given the demand. The service and staff were extremely helpful in answering our questions, and providing all the necessary items for us to drive away with our desired car! Orlando is a great guy and excellent salesperson, he really helped provide honest feedback, pros and cons on various features and editions, and the current market to help us make our decision. We had a great experience here overall. More

When I first bought the car, it was totally different price from white they advertised as a INTERNET SPECIAL. So there was the first red flag and then second this guy ALAA ELRAKAIBY the sales agent rushe price from white they advertised as a INTERNET SPECIAL. So there was the first red flag and then second this guy ALAA ELRAKAIBY the sales agent rushed the car out by selling me the car with the dead battery after signed the papers he left took off. When I tried to start the car, that's when I found out the car battery was dead so I had to find out the solution by myself. Third most craziest thing is that I was supposed to get two keys with the car and they gave me one. ALAA said you will get the second one some other day because they didn't know where they had it. So after few messages, finally they "FOUND" my key but this time this GM was trying to charge for it by trying to intimidate me, with the attitude. Just a heads up, bought the car there once and never again. Watch out they are good scammers. More

At first I was skeptical because the first person I had handed me keys and didn’t actually go step to step with me. Then I met Ray and he turned my WHOLE experience around and made me buy my 2015 Jeep Rene handed me keys and didn’t actually go step to step with me. Then I met Ray and he turned my WHOLE experience around and made me buy my 2015 Jeep Renegade. I was so happy with the deals he gave me and how informative he was. He even told me come back any time and he’ll always be there to assist and it just made me feel like family. Thank you so much Northstar Mitsubishi in landing me my first car ! More

Waste of time!!!! I wanted the 2012 Kia for $5,995 on their website was not even there. They used that car as bait to get you to come in and waste your time. their website was not even there. They used that car as bait to get you to come in and waste your time. More

This is the worst dealership you can ever deal with they’re absolutely garbage..not professional they don’t answer calls emails online inquiries nothing!! I was ready to by a 26k car and couldn’t get a they’re absolutely garbage..not professional they don’t answer calls emails online inquiries nothing!! I was ready to by a 26k car and couldn’t get a hold of anyone for 3 god xxxx days!! I spent Long time on the phone for 3 days trying to get a hold of any sales rep the only time they answered the girl who answered (Kathy) was very unprofessional and rude didn’t offer to follow up she was rushing to hand up I kept calling just to get some pictures of the car since they don’t have real pictures online and was promised to be sent within the hour and now after 2 days nothing. I will never spent a dollar with this scam business and if you are so stupid to give them your business make sure you check the car’s carfax because I found out most if not all of their used cars have been into accidents. Save your time and money and go to a real dealership where they treat you with respect and appreciate your business. This one will not last for long. I am copying this and posting it on all the reviews sites. More

Waste two days going to this dealership after seeing the price advertised and speaking the sales rep. Only to get a final price of over 13,000 more by the finance officer. Total rip off dealership price advertised and speaking the sales rep. Only to get a final price of over 13,000 more by the finance officer. Total rip off dealership More

Adam was amazing he helped me get my first car! A 2019 black Kia Forte !! If your buying a car at North Star ask for Adam!!! He’s great!! I’m very happy 😃 black Kia Forte !! If your buying a car at North Star ask for Adam!!! He’s great!! I’m very happy 😃 More

WASTED TIME Was in various forms of communication all week with this dealer. Confirmed my appointment via text, email, and a phone call the day before. I drive in Was in various forms of communication all week with this dealer. Confirmed my appointment via text, email, and a phone call the day before. I drive into Queens from central NJ, just for them to be closed, not respond to my calls, emails, or text messages. If they knew they were closed, WHY WOULD THEY SCHEDULE ME TO COME IN FOR A TEST DRIVE! I Still haven't received any forms of communication back for the BS they pulled. More