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Northstar Mitsubishi

Queens, NY

4.2
486 Reviews
Your Full-Service New & Used Car Dealer In Long Island City, New York. Northstar Mitsubishi is a new and used car dealership that is committed to serving all drivers from nearby Brooklyn, NY and throughout New York City. Our full-service car dealership is your local source for brand-new Mitsubishi models at competitive prices, as well as quality used car options and financing, service and parts assistance. We welcome you to learn more about our Long Island City, NY dealership here on our user-friendly website before you drive over from nearby Queens, NY or beyond to test drive a new Mitsubishi or bring your car in for maintenance. Shop The Latest Mitsubishi Models & Quality Pre-Owned Options L Long Island City Discover the stellar style, features and value of a new Mitsubishi Outlander Sport when you shop the selection here at Northstar Mitsubishi. Whether you first shop our website or visit us, you'll find an extensive selection of new cars and SUVs, from the roomy new Mitsubishi Outlander SUV to the sporty new Eclipse Cross. We want to be a top resource for New York City used car shoppers, and we proudly stock our inventory lots with an array of quality used cars, SUVs and pickup trucks for sale from a broad range of automakers. Remember to view our used and Certified Pre-Owned (CPO) Mitsubishi inventory for Mitsubishi style and features at an even lower price! Auto Financing Assistance For All Here at Northstar Mitsubishi, we are honored to serve all drivers from nearby Brooklyn and Queens, NY. Our finance department caters to New York City car buyers of all credit situations, so we welcome you to apply for financing if you are credit challenged or have yet to establish credit. Our new and used car dealership accepts trade-in vehicles of all makes, so why not utilize our online vehicle appraisal service to see what your car is worth and put its value toward that new Mitsubishi that has caught your attention? Explore Our Automotive Services When the time comes for routine maintenance or new Mitsubishi parts for your car or SUV, turn to Northstar Mitsubishi. Our in-house parts department and service center in Long Island City, NY feature trained staff and genuine Mitsubishi parts and accessories, that together will help your Mitsubishi perform at its best and protect its stellar factory warranty. Browse our many automotive services online now, then contact or visit us from nearby Brooklyn, NY for top-quality assistance!
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46-05 Northern Blvd

Queens, NY

11101

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Showing 486 reviews

October 18, 2024

The set up of the service department was ideal. , and the staff was very helpful and professional did a great job. I was completely satisfied More

by WYNEMARSHALL40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
October 16, 2024

Good service prompt customer service and good communication with customer thanks for. The great hospitality More

by boogieyork054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keilee Arroyo
October 04, 2024

My car repair went very good. My 20 year old is very well maintained . It keeps going and going. . Customer rep who attended to my issue is very good, and did the necessary follo More

by Tess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe it was Jerry
Oct 04, 2024 -

Northstar Mitsubishi responded

Thank you for your positive feedback! We're thrilled to hear that your car repair went well and that your vehicle is still in great shape after all these years. It’s wonderful to know that our customer representative provided excellent service and helped with the follow-ups for your warranty. We appreciate your loyalty and are glad you’ll be keeping your car for a while. If you need anything else, feel free to reach out!

October 04, 2024

Good car i love it wonderful. .. Everyone likes this car... I enjoy it. Nice and smooth drive More

by Ahmedmonjur8832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Farrugia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Curry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keilee Arroyo
October 01, 2024

Paola and Cosimo are the great team , knowledge and carisma , they were helpful. Keep going guys More

by Omar Mindiola
Recommend Dealer
Yes
Employees Worked With
Paola
September 30, 2024

I had an incredibly disappointing experience at North Star Mitsubishi. From the start, the customer service was lacking—staff were unresponsive and dismissive. I felt rushed and pressured throughout the More

by LEWIS.VICENTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Farrugia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Ovalle Anthony general manager and the finance manager that I don’t know his name , Keilee Arroyo
Oct 01, 2024 -

Northstar Mitsubishi responded

I’m truly sorry to hear about your experience with us. This is not the level of service we strive to provide, and I apologize for any frustration you faced with our team. Your feedback is invaluable, and I will ensure it is shared with management to address these issues. If you’re open to it, I would appreciate the opportunity to discuss your experience further and see how we can make things right. You can contact me directly at bsingh@northstarmitsu.com. Thank you for bringing this to our attention. Best regards, Bibi Singh Sales Director Northstar Mitsubishi

September 30, 2024

I had an incredibly disappointing experience at North Star Mitsubishi. From the start, the customer service was lacking—staff were unresponsive and dismissive. I felt rushed and pressured throughout the More

by LEWIS.VICENTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Ovalle Anthony general manager and finance manager
September 28, 2024

He was very helpful to us. He & everyone were so pleasant. There attitude were pleasant More

by CRYSTALBOYCE92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamza
Oct 01, 2024 -

Northstar Mitsubishi responded

Thank you for your kind words! We're so glad to hear that our team was helpful and that you had a pleasant experience. A positive attitude makes all the difference, and we truly appreciate your feedback. If you need anything else, don’t hesitate to reach out!

September 26, 2024

The worst scammer dealership on earth…they sell you a damage car and no say nothing…and the worst seller Tyler More

by DIAZ753REY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Orlando White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Valencia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Curry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nairoby Valverde
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keilee Arroyo
Sep 27, 2024 -

Northstar Mitsubishi responded

I’m truly sorry to hear about your experience, and I appreciate you bringing this to our attention. It’s completely unacceptable to receive a damaged vehicle without proper disclosure, and I understand how upsetting that must be. Your feedback regarding Tyler is concerning, and I want to address this situation immediately. Please reach out to me directly at bsingh@northstarmitsu.com so we can discuss the details and work toward a resolution. Thank you for sharing your experience, and I hope to speak with you soon. Best regards, Bibi Singh Sales Director Nothstar Mitsubishi

September 24, 2024

Not good is take to slow the personal is not professional not comfortable they mistake to the contract change to much after the price not make the numbers correct More

by uyaguarilaura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Orlando White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Valencia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Curry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keilee Arroyo
Sep 25, 2024 -

Northstar Mitsubishi responded

I’m really sorry to hear about your experience. It’s concerning to hear that you felt the process was slow and unprofessional, especially regarding the contract and pricing. I appreciate you bringing this to my attention, and I’ll make sure to address these issues with the team to prevent this from happening again. Your comfort and satisfaction are important to us. If there’s anything more I can do to assist you, please contact me directly at bsingh@northstarmitsu.com. Best regards, Bibi Singh Sales Director Northstar Mitsubishi

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