Northstar Mitsubishi
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This dealer did an engine light check diagnostics - and this was my second opinion - the first mechanic stated it was just the sensor - I took it to Mitsubishi to be sure. After an appt and 2.5 hours they this was my second opinion - the first mechanic stated it was just the sensor - I took it to Mitsubishi to be sure. After an appt and 2.5 hours they provided me a list costing 4,000. Some items on the list were duplicated, the service charge was written with a pen and no explanation or breakdown. The tax was scratched off and modified. I asked if I could just change the sensor as it was listed as well. The dealer Ronnie explained no we had to do all the work listed. We asked if they would suggest the most important items to work on since we couldn’t afford the full cost. They insisted I needed to do all the work. I paid the 195.00 fee but ultimately left. I don’t feel that this was an honest diagnostics Check. And I felt taken advantage of. I went back to the original mechanic and the sensor was changed and all Listed was not necessary. Overall this was and extremely disappointing and very unprofessional visit. More
I was pleased with the staff who treated us with courtesy and respect. There was no upsell nor aggressive tactics. Pleasant experience. and respect. There was no upsell nor aggressive tactics. Pleasant experience. More
Proficient and efficient. All I ask for. Oh they could have MORE MITSUBISHI items for us . All I ask for. Oh they could have MORE MITSUBISHI items for us . More
The environment was friendly and the representative went beyond his duty to accommodate my request. A 9perfect 10 for his humanity beyond his duty to accommodate my request. A 9perfect 10 for his humanity More
Service work excellent will return back service manager was excellent and also service advisor was very kindful and helpful was excellent and also service advisor was very kindful and helpful More
Excellent service and very fast. Would definitely utilize their services again in the near future. Would definitely utilize their services again in the near future. More
Well good I got good service and they took care of me very well I'm satisfied very well I'm satisfied More