Northstar Kia - Service Center

Amazing service. Cosimo Sanitate was very polite and helpful. He explained everything in details to me. I’m really happy with the prompt delivery of service. Cosimo Sanitate was very polite and helpful. He explained everything in details to me. I’m really happy with the prompt delivery of service. More

They took me on time, were courteous and fast. Great service and great people. Very positive experience. Great service and great people. Very positive experience. More

Staff was very professional, curteous and prompt with delivery of service. I left feeling satisfied with service received. delivery of service. I left feeling satisfied with service received. More

It was friendly customer service. It was friendly and pleasant customer service. It was friendly, pleasant, and great customer service. It was friendly and pleasant customer service. It was friendly, pleasant, and great customer service. More

Great, fast and accommodating service. Cosimo went out of his way to replace the engine on my Kia Sorento 2017 SXL V6 - and he and his team did it in 2 days! It was like watching a ballet; Cosimo went out of his way to replace the engine on my Kia Sorento 2017 SXL V6 - and he and his team did it in 2 days! It was like watching a ballet; they took out 1000 pieces under the hood, then assembled it all again into a car renewed to mint condition. It should be mentioned that the previous place my car was at couldn't accomplish this at all - I abandoned them after 12 weeks. I am so lucky to have found Kia Northstar and a genuinely caring person like Cosimo Sanitate. More

I went here to get my tire fixed but the guy who helped me convinced me to get the 30K mile work done ( I have 27k in my car) to keep my warranty so I did it. I waited to do the review because afterwards m me convinced me to get the 30K mile work done ( I have 27k in my car) to keep my warranty so I did it. I waited to do the review because afterwards my brakes were screeching like crazy so knew there was an issue. I barely drive it as seen from the miles from this visit and my visit today at 3/14/23 because I left it parked on holidays for alternate side parking and don’t use it regularly. I finally came back and now I’m told there I need new brake pads and rotors for the front and back which is over $1,100 from a issue I never had before and now I have it out of nowhere after spending over $700 and they didn’t check or did they do something to it??? Not only that but now I find out my car is covered for the warranty for 60K miles or 5 years regardless and it will expire 6/2023 even though I got the 30k mile work done because Cosmo told me if I did I will be in warranty and still covered for the long haul as long as I did that procedure!!! He lied to me and then I would not be surprised if they sabotaged my car so I can pay more to get it fixed. I’ve had a bad experience before with bad service here but never again coming here and dropping another penny unless this situation is rectified because I have been swindled. I will dispute the charge if I must because instead of helping my car I was lied to and it was sabotaged. Please have a higher up call me back to get this rectified because I won’t rest until I get justice!!! More

Fast service with very good and welcoming staff, service at car is reliable, neat and fast at car is reliable, neat and fast More

great experience, helped me with what I needed, I will definitely come again for all my needs definitely come again for all my needs More

Thanks to Cosimo for providing an exceptional service to me as a first time customer. me as a first time customer. More

They always take the vehicle promptly and fix it quickly! They are courteous and friendly. They are courteous and friendly. More