Northstar Kia - Service Center

Quick and easy service. Very informative about what issues are with the vehicle. Comfortably secure Very informative about what issues are with the vehicle. Comfortably secure More

Diagnosed and made all required repairs in a timely manner. Was informed of process throughout. manner. Was informed of process throughout. More

Very efficient delivered my car earlier than promised. Enjoyed the coffee and rolls in the waiting room. Enjoyed the coffee and rolls in the waiting room. More

The service was excellent and as efficient. Also the staff was friendly and helpful. The service center appeared neat and clean. Also the staff was friendly and helpful. The service center appeared neat and clean. More

It's always a pleasure and professionalism with the senior advisor's. And also very clean and very polite senior advisor's. And also very clean and very polite More

Great customer service by Joseph and helpful information. Stress free. Good location and staff. Ty Stress free. Good location and staff. Ty More

Excellent and professional staff communications great explanations, I travel from a different borough over toll me feel comfortable. explanations, I travel from a different borough over toll me feel comfortable. More

Sales and representatives were great, but full service wasn’t up to standard. Trash from old parts and plastic bags from new parts were left in my car when my car was returned to me. The new fix is useabl wasn’t up to standard. Trash from old parts and plastic bags from new parts were left in my car when my car was returned to me. The new fix is useable. I just wished they cleaned up after themselves. More

On my last visit to get my rear brake fixed, i also requested to have my engine splash guard to be secured because it appears to be hanging low. The brakes were fixed properly. No complaints aside fr requested to have my engine splash guard to be secured because it appears to be hanging low. The brakes were fixed properly. No complaints aside from being a bit expensive. When the car was ready, they said that the splash guard has been secured. I drove to work and parked the car. Looked under the car after and to my disappointment it was not done. Dealership said they will fix it at no cost but they did not fix it. Called them back and i was told to bring it back. Not happy. More

The car service staff were great. The staff in the office weren’t so great. I waited inside 30 min before being acknowledged. The staff in the office weren’t so great. I waited inside 30 min before being acknowledged. More