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Northstar Kia - Service Center

Long Island City, NY

4.6
770 Reviews

770 Reviews of Northstar Kia - Service Center

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September 20, 2023

I really enjoyed working with the Kia Northstar. My customer care experience started with Sally, who could not have been more helpful. Cosimo Sanitate ran my repair. He’s knowledgeable, calm & deliv More

by David Gould
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t interact with Sales
September 19, 2023

Everyone in general from customer service was very helpful and excellent service. I recommend this place to everyone. More

by LEONELOCAMPO361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Mora, Jose Ovalle, Lorenzo Mcbean
September 19, 2023

Excellent service and also representative always gave me good recommendations . I recommend this place for everyone More

by CSERENA1701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saad Khalil, Jacob Echevarria, Omar Limon, Martin Mora, Khushboo Ijaz, Lorenzo Mcbean
September 18, 2023

The service was timely and I experienced exceptional customer service. My service representative Cosmo was attentive, knowledgeable and extremely helpful. More

by baronlattimore@me.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
September 18, 2023

The service department is great. Fast and fair pricing. I recommend this dealer's service center! More

by JonWeston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
September 17, 2023

Friendly and very helpful staff. Every time I come to check my car they go above and beyond. More

by yvega103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Echevarria, Omar Limon, Martin Mora, Jose Ovalle, Khushboo Ijaz, Lorenzo Mcbean
September 16, 2023

Service received is good and waiting area is ok. Paula (service advisor) was pleasant and direct. First time here, fairly satisfied. More

by malow76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady no longer works there.
September 16, 2023

They were approachable and worked quickly. The Staff was friendly and communicated clearly. The waiting area was clean and comfortable. More

by MICHAELYEAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ovalle
September 16, 2023

very courteous to me and answered all my questions. I never had to call and call - whenever I did call they answered the phone, More

by RPARAD3006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know names of others I spoke to, I mostly spoke to Sally , and I was surprised how courteous she was - my experience with other vehic
September 16, 2023

Already gave a review but will give it again- I thought it was going to be a long process - but it was not - it went very well - they were very helpful and courteous / thank you NorthstAr Kia. More

by RPARAD3006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The only one I spoke to was Sally, who was really helpful.
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