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Northstar Kia - Service Center

Long Island City, NY

4.6
768 Reviews

769 Reviews of Northstar Kia - Service Center

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December 10, 2024

Nice staff who explained everything that was going to happen, then went over the work with me during pickup. More

by jake g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spanish speaking service dept clerk
Dec 11, 2024 -

Northstar Kia responded

Nice staff who explained everything that was going to happen, then went over the work with me during pickup.

December 08, 2024

Helpful desk service personnel. Addressed the recall issue just came in for oil change. The only is the free car wash only did the outside and nothing done in the inside of the veh More

by kopcey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
Dec 08, 2024 -

Northstar Kia responded

Hi, Helpful desk service personnel. Addressed the recall issue just came in for oil change. The only is the free car wash only did the outside and nothing done in the inside of the vehicle.

December 08, 2024

Always great service, Timely and Professional. Kia Northstar service and parts is my first choice. . More

by maria7centeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont recall staff person
Dec 09, 2024 -

Northstar Kia responded

Hello Maria, Thank you for your kind words! We're thrilled to hear that our service and parts team at Northstar Kia continues to be your first choice. Providing timely, professional, and excellent service is our top priority, and your satisfaction means the world to us. We look forward to assisting you again in the future! 🚗✨

December 07, 2024

My wife took our car in for a UCC update and they had it done and threw in a car wash within 45 minutes. The service was great! More

by jeffoxiam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 08, 2024 -

Northstar Kia responded

Hi, Thank you for sharing your experience! We're so glad to hear that the UCC update was completed quickly and that you were happy with the service. It's great to know that your wife had a positive experience, and we're glad she got a complimentary car wash as well. We appreciate your feedback and look forward to serving you again!

December 07, 2024

Professional staff and always courteous and kind. They promptly take my car and always get me out earlier than expected. More

by mrkinsey27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
Dec 08, 2024 -

Northstar Kia responded

Hi, Thank you for your kind words! We're so glad to hear that our staff has been professional, courteous, and efficient. It's great to know that we consistently meet your expectations and get you in and out quickly. We truly appreciate your feedback and look forward to continuing to serve you!

December 07, 2024

Very professional, courteous and skilled Service center. The people are nice and explained everything. It's conveniently located too More

by CELSTEDOUGLAS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 08, 2024 -

Northstar Kia responded

Hi, Thank you for your kind words! We're so glad to hear that you had a positive experience with our professional and courteous service team. We're also happy that our location was convenient for you. We appreciate your feedback and look forward to serving you again in the future!

December 07, 2024

As a new Kia owner, I have only been there twice. Their receptionist Sally is very helpful and knowledgeable along with James, in service. The facility itself is new, clean and accommodating should y More

by 3073XCT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally, James
Dec 08, 2024 -

Northstar Kia responded

Hi, Thank you for your feedback! We're so glad to hear that Sally and James provided helpful and knowledgeable service during your visits. It's great to know you had a positive experience with our clean and accommodating facility as well. We appreciate you choosing us for your service needs and look forward to assisting you again!

December 07, 2024

Polite, fast, informative And efficient I came in for a free complementary multi point inspection and left very impressed. Thank you. More

by anthony.bee.smith
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names
Dec 08, 2024 -

Northstar Kia responded

Hi, Thank you for your kind words! We're thrilled to hear that you had an impressive experience with our polite, fast, and efficient service during your complimentary multi-point inspection. We truly appreciate your feedback and look forward to serving you again in the future!

December 07, 2024

Northstar Kia Service Department workers standout with exceptional professionalism and courtesy, their work speaks volumes about their dedication to quality work and customer satisfaction! More

by RIKORTIZ69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
Dec 08, 2024 -

Northstar Kia responded

Hello, Thank you for your wonderful feedback! We're so glad to hear that our Service Department team at Northstar Kia exceeded your expectations with their professionalism and dedication to quality work. Your satisfaction is our top priority, and we truly appreciate your recognition of our team's hard work. We look forward to continuing to serve you!

December 07, 2024

Excellent customer service. We had to have a car towed, they took it right away, fixed it right away. I had follow up issues and they stood by their work. More

by Emergencycustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Dec 08, 2024 -

Northstar Kia responded

Hi, Thank you for your feedback! We're so glad to hear that we were able to assist you quickly and effectively with your car's repairs. It's great to know that we stood by our work and provided the support you needed. We truly appreciate your trust and look forward to helping you again in the future

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