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Northstar Kia - Service Center

Long Island City, NY

4.6
968 Reviews
Call Service Center (347) 727-1800

968 Reviews of Northstar Kia - Service Center

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April 16, 2025

Very quick and efficient truly the best car experiences I have had! Highly recommend most friendly staff that are always happy to help More

by GARCIANINA1398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronny
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Apr 19, 2025 -

Northstar Kia responded

Thank you for the wonderful feedback! We're thrilled to hear that you had such a positive car-buying experience with us. Our team takes pride in making sure every customer feels valued, and it's great to know we succeeded. We truly appreciate your recommendation! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 16, 2025

Customer service was fine I just had an issue with having to pay for recalibration of the front sensor when the car is on 7 months old and under warranty More

by jose88
Recommend Dealer
Yes
Employees Worked With
Ronny at Service
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Apr 19, 2025 -

Northstar Kia responded

Thank you for your feedback! We're sorry to hear about the issue with the recalibration charge. It's understandable to expect warranty coverage for repairs on a vehicle that’s still under warranty. We’ll make sure to look into this and address it with the team to ensure the best experience for our customers moving forward. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 16, 2025

Ronny was extremely helpful and described what my car needed fully. He helped me understand what needed more priority. Excellent service and very professional. More

by GARCIANINA1398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny
Report | Print
Apr 19, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We're glad to hear that Ronny was able to provide you with such thorough and professional service. It's always great when our team can help prioritize what's most important for your car. We look forward to assisting you again in the future! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 16, 2025

Everyone was nice and professional and handled efficiently The sales rep provided information about my past warranty repairs. He also gave me a free wash. I was happy with the service. More

by ALIBOVE
Recommend Dealer
Yes
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Apr 19, 2025 -

Northstar Kia responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with us. It's great to know that our team was able to provide you with the information you needed and offer a little extra, like the free wash. We look forward to helping you again in the future! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 16, 2025

They don't acknowledge you at first but once they call you up they are straightforward to work More

by lindsay.f863
Recommend Dealer
Yes
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Apr 19, 2025 -

Northstar Kia responded

Thank you for your feedback! We appreciate your patience and are glad to hear that once you were helped, the experience was straightforward. We always strive to improve, and your input helps us do just that. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 15, 2025

Professional and efficient - Cosmo provided great customer service. Facility is spacious and clean. Not pushy with upsells. More

by hkhk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
Report | Print
Apr 19, 2025 -

Northstar Kia responded

Thank you for the wonderful feedback! We're thrilled to hear that Cosmo provided you with great service and that you had a positive experience. We aim to offer a professional, efficient, and comfortable environment for all of our customers. We appreciate your kind words and look forward to serving you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 15, 2025

I was called to schedule a recall repair- made the appointment- took time off of work- arrived and was told the part was not in stock! More

by THOMTROY
Recommend Dealer
No
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Apr 19, 2025 -

Northstar Kia responded

We apologize for the inconvenience this caused. We understand how frustrating it can be to take time off work only to find out the part wasn't in stock. We'll make sure to address this with our team to prevent future miscommunication. Please feel free to contact us to reschedule your appointment, and we’ll do our best to ensure that everything goes smoothly next time. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 14, 2025

Excellent service Fast oil change, good service, convenient location Nice waiting area, clean and welcoming More

by MARINABG.BOND
Recommend Dealer
Yes
Employees Worked With
Cosmo
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Apr 19, 2025 -

Northstar Kia responded

Thank you for the kind words! We're thrilled to hear you had a smooth and pleasant experience with our service team. We take pride in providing fast, reliable service in a clean and comfortable environment. We look forward to seeing you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 14, 2025

I had a pleasant experience Very nice people. I was helped entirely throughout my visit. More

by LANO7759
Recommend Dealer
Yes
Employees Worked With
Malik
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Apr 19, 2025 -

Northstar Kia responded

We're so happy to hear you had a pleasant experience! Providing helpful and friendly service from start to finish is what we strive for. Thank you for choosing us—we truly appreciate your kind words and hope to see you again soon! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 12, 2025

Excellent from start to finish. I was immediately greeted by the specialist & my concerns were heard with solutions explained. My car was ready in no time at all sparkling. More

by BSENA777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo Sanitate
Report | Print
Apr 13, 2025 -

Northstar Kia responded

Thank you for the wonderful feedback! We're so glad to hear that your experience was seamless and your car was taken care of quickly. We look forward to serving you again! ✨🚗 — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

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