965 Reviews of Northstar Kia - Service Center
I recently purchased a Kia Telluride from Northstar Kia Dealership, and the entire experience was exceptional. The sales team was knowledgeable, friendly, and made the process seamless from start to finish Dealership, and the entire experience was exceptional. The sales team was knowledgeable, friendly, and made the process seamless from start to finish. They took the time to answer all my questions. The Telluride itself has exceeded my expectations, and I couldn’t be happier with the level of customer service I received. I highly recommend this dealership for anyone in the market for a new vehicle! More
I experienced significant delays in the repair process after my vehicle was rear-ended, despite there being no structural damage. The repair took 6 weeks due to” parts availability”, leading to a $400 ren after my vehicle was rear-ended, despite there being no structural damage. The repair took 6 weeks due to” parts availability”, leading to a $400 rental expense. Upon receiving my car back, I found that the tailgate and muffler, which were supposed to be replaced as per the estimate, were not, and my blind spot monitoring system was also not replaced. Additionally, the codes of the monitoring system were programmed out of the car. This repair has now been ongoing for 4 months, and I am extremely disappointed with the service at this location. I would caution others to avoid this establishment due to their questionable practices. If I didn't have some knowledge about cars, they might have succeeded in their deceit. More
The repair took a long time, but the work was well done. Car came our looking like new, and they gave us a loaner for the two extra weeks it took. Overall I am really happy with them, just wished we had f Car came our looking like new, and they gave us a loaner for the two extra weeks it took. Overall I am really happy with them, just wished we had finished in the original time frame More
Great service was very happy very rapid will definitely be back again soon. Please see Jose be back again soon. Please see Jose More
Service advisor Cosimo Sanitate helped me with my vehicle's service. I am extremely happy and satisfied with his professional advice and considerate service. He helped me saved me a lot with my vehic vehicle's service. I am extremely happy and satisfied with his professional advice and considerate service. He helped me saved me a lot with my vehicle, too. 5 star for this gentleman@w₩W. More
Great customer service on all levels. The facility is very clean and the waiting area is comfortable. Cosimo was especially helpful and attentive to my needs with thoroughness, promptne The facility is very clean and the waiting area is comfortable. Cosimo was especially helpful and attentive to my needs with thoroughness, promptness and confidence. More
Cosimo the service rep made sure repairs were done in a timely manner and communicated with me on any updates or issues regarding my vehicle. Very professional timely manner and communicated with me on any updates or issues regarding my vehicle. Very professional More
Very clean and supplying coffee is a plus. Folks were nice and efficient. Highly recommended for others Folks were nice and efficient. Highly recommended for others More