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Northstar Kia - Service Center

Long Island City, NY

4.6
759 Reviews

759 Reviews of Northstar Kia - Service Center

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December 23, 2024

Excellent service and customer care and attention to details would gladly recommend this Kia service to all. More

by BASHIRIJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene
Dec 23, 2024 -

Northstar Kia responded

Thank you for your wonderful feedback! We’re thrilled you enjoyed our excellent service and attention to detail. Your recommendation means a lot to us! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 22, 2024

Very Good service with Cosime Sanitate. Very polite and helpful. Excellent Service Experience. Would highly recommend. More

by RAYMORALES125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo Sanitate
Dec 22, 2024 -

Northstar Kia responded

Thank you for your kind words! We’re delighted to hear about your excellent service experience with Customer Sanitate. Your recommendation means a lot to us, and we look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 21, 2024

The service is very very professional, polite and respectful. I think you should give them a nice bonus. More

by RIVER67US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny
Dec 22, 2024 -

Northstar Kia responded

Thank you for your kind words! We’re glad you had such a positive experience with our professional and respectful team. Your feedback means a lot to us! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 20, 2024

Second time here was just as great as my first. Anytime I need service, It will be here. More

by FS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo
Dec 20, 2024 -

Northstar Kia responded

Thank you for your continued trust! We're so glad to hear that your second visit was just as great as the first. We look forward to serving you again whenever you need us! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

I’ve never experienced such excellent service from a dealer before. No regrets at all. The best dealer, the best service. Thank you! More

by LEEYM10
Recommend Dealer
Yes
Employees Worked With
James hwang
Dec 20, 2024 -

Northstar Kia responded

Thank you for your amazing feedback! We're so glad to hear that you had such a positive experience with us. Your satisfaction means the world to us, and we look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

One of the best decisions I’ve made was choosing Kia. I’ve never experienced such excellent service from a dealer before. No regrets at all. The best dealer, the best service. Thank you! More

by LEEYM10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco molina
Dec 20, 2024 -

Northstar Kia responded

Thank you so much for your kind words! We're thrilled to hear that your experience with us has been so positive. We're grateful for your trust and look forward to continuing to provide you with excellent service! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

Rep James Hwang provided efficient and clear customer service. The garage was courteous and expedient. More

by tania.bhuiyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hwang
Dec 20, 2024 -

Northstar Kia responded

Thank you for your feedback! We're glad to hear that James Hwang and our garage team provided you with efficient and courteous service. We appreciate your support and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

I took my car for service at this dealer because from my first service in there they have made a great work More

by ericmeja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor: Cosimo Sanitate
Dec 20, 2024 -

Northstar Kia responded

Thank you for your kind words! We’re thrilled to hear that you’ve had a great experience with our service team. We look forward to continuing to serve you in the future! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

The place is clean and renovated. The staffs are nice. They will not force customers to buy cars. More

by David
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Northstar Kia responded

Thank you for your positive feedback! We're glad you enjoyed your experience with our clean, renovated facility and friendly staff. We strive to make every visit comfortable and pressure-free. We hope to see you again soon! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

Made an appointment for recall. .. part was not available amd was ordered.. i was yold i would get a call... . that was 3 weeks ago.. still no call for service. More

by NOEMAL1
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Repair
Dec 20, 2024 -

Northstar Kia responded

We apologize for the delay and understand your frustration. Your experience is important to us, and we want to make things right. Please contact us at Bsingh@Northstarkia.com, and we will prioritize your service appointment and provide an update on the part’s availability. Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/