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Northstar Kia - Service Center

Long Island City, NY

4.6
758 Reviews
Call Service Center (347) 727-1800

758 Reviews of Northstar Kia - Service Center

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December 31, 2024

Scam artists. They force you to buy a $2000 Dent Insurance or they would not sell you their car More

by premierpsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Farrugia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Northstar Kia responded

Thank you for sharing your experience. We understand your concerns and apologize for any frustration. Our goal is to provide transparent and fair service to all customers. If you have any further questions or would like to discuss this matter, please don't hesitate to reach out directly at Bsingh@Northstarkia.com Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

December 31, 2024

Very great service ! I appreciated the nice waiting room and great communication. Everyone was so nice . More

by diannacortesm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentleman in the service desk
Report | Print
Dec 31, 2024 -

Northstar Kia responded

Thank you for your kind words! We're thrilled you had a great experience with us and enjoyed our waiting room and communication. We look forward to serving you again soon! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

December 31, 2024

Kevin is so nice! Every one is very helpful & accommodating! Keep it up NorthStar Kia! More

by febsmbn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin- Advisor
Report | Print
Dec 31, 2024 -

Northstar Kia responded

Thank you for the wonderful feedback! We're glad to hear that Kevin and the team provided you with excellent service. We truly appreciate your support and look forward to seeing you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

December 31, 2024

Great service always very honest they go beond for there customers and we appreciate the car washes and the coffee and snacks More

by Micheal battle
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heaven Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ludys Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar De Jesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Alvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

Northstar Kia responded

Thank you for your kind words! We're so happy to hear that you've had great experiences with us and appreciate the extra touches like car washes, coffee, and snacks. We're committed to going above and beyond for our customers and look forward to serving you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

December 31, 2024

I drove a long way to this location to get good service. .. instead Keven tried to charge me $700 for nothing with blow up stories about the gad in the car (even I'm fully under kia warranty), he saw that he More

by NO20
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Keven
Report | Print
Jan 03, 2025 -

Northstar Kia responded

Thank you for sharing your feedback, and we sincerely apologize for your recent experience. We understand how important it is to receive honest and transparent service, and we are sorry to hear that you felt misinformed. We take your concerns seriously and would like to investigate this matter further. Please reach out to us directly at Bsingh@northstarkia.com so we can address the situation and ensure you're fully satisfied. Your feedback is important to us, and we want to make things right.

December 28, 2024

Professional and courteous. Everyone there was so helpful and wanted to help. It was busy but I was tended to. More

by IKEFUENTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo
Report | Print
Dec 30, 2024 -

Northstar Kia responded

Thank you for the wonderful feedback! We're so glad our team could provide you with professional and courteous service, even on a busy day. We appreciate your patience and look forward to serving you again in the future! 🚗✨

December 27, 2024

Dealership has excellent staff and quality service. They are extremely accommodating and work quickly to get you in and out as soon as possible. More

by michealhmartins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Northstar Kia responded

Thank you for the great review! We're so glad to hear that our staff provided excellent service and made your experience quick and accommodating. We appreciate your feedback and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

December 24, 2024

Had a very good experience at this dealership thank you for your attention and care More

by binder.w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 26, 2024 -

Northstar Kia responded

Thank you for your kind review! We're so happy to hear that you had a great experience with us. We truly appreciate your feedback and look forward to assisting you again in the future!

December 24, 2024

Cosmo is a great advisor, he was very helpful. Speedy assistance, will go back to him. More

by ZAMBRANOJ31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
Report | Print
Dec 26, 2024 -

Northstar Kia responded

Thank you for your positive feedback! We're thrilled to hear that Cosmo provided you with great service and speedy assistance. We’ll be sure to pass along your kind words to him. We look forward to assisting you again in the future! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

December 23, 2024

Excellent service and customer care and attention to details would gladly recommend this Kia service to all. More

by BASHIRIJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene
Report | Print
Dec 23, 2024 -

Northstar Kia responded

Thank you for your wonderful feedback! We’re thrilled you enjoyed our excellent service and attention to detail. Your recommendation means a lot to us! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

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