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Northstar Kia - Service Center

Long Island City, NY

4.6
965 Reviews

965 Reviews of Northstar Kia - Service Center

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April 27, 2025

Very attentive and great customer service Accommodated the needs for my car and completed at a reasonable time. More

by AUDIOTOLOGY
Recommend Dealer
Yes
Employees Worked With
They all helped
Apr 28, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We're thrilled to hear that our team was attentive to your needs and provided great customer service. It's always our goal to get the job done efficiently while meeting your needs. We appreciate your feedback! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 27, 2025

Took my 2025 Kia Seltos in for service , was very professional and fast my car was cleaner then I left it ! Cosmo of The service center was very easy and ran me through everything was that was servic More

by AUDIOTOLOGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
Apr 28, 2025 -

Northstar Kia responded

Thank you for your wonderful review! We're thrilled to hear that Cosmo and our service team provided professional and fast service. We always aim to exceed expectations, and it's great to know your car was returned cleaner than before. We look forward to assisting you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 27, 2025

Welcoming environment respectful and knowledgeable of my vehicle. Willing to answer any and all questions I had. More

by MYRNAPACHECO82
Recommend Dealer
Yes
Employees Worked With
Ivan and James
Apr 28, 2025 -

Northstar Kia responded

Thank you for your kind words! We're so glad to hear that you felt welcomed and that our team was able to provide the knowledge and support you needed. If you have any further questions or need assistance, we're always here to help! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 27, 2025

Always thoughtful and kind. Sorry. James always tries to help me every time I call. He always makes the time and he makes sure my car is taken care of. More

by Akins715
Recommend Dealer
Yes
Employees Worked With
James
Apr 28, 2025 -

Northstar Kia responded

Thank you for the wonderful feedback! We're thrilled to hear that James has been so helpful and attentive to your needs. We truly value your trust in us, and we're always here to assist with anything you need. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 27, 2025

very professional provided great communication and the wait was not long. Would definitely recommend Good More

by Singingbear29
Recommend Dealer
Yes
Apr 28, 2025 -

Northstar Kia responded

Thank you for your feedback! We're glad to hear you had a smooth and efficient experience. We truly appreciate your recommendation! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 27, 2025

Car was done when I was told it was gonna be done. It was cleaned had a cuppa coffee. Actually the car was done before he said it would be done excellent. More

by SNAPIT157
Recommend Dealer
Yes
Employees Worked With
Forgot his name, but please look it up. He was excellent, very professional and really took care of the people that come in to have their cars done.
Apr 28, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We're thrilled to hear that your car was ready ahead of schedule and that you had a great experience with our service. We always strive to make your visit as convenient and pleasant as possible! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 26, 2025

I had an excellent experience working with Mike in the collision repair department. He provided very helpful service and was clear and straightforward with all the details. My car is now in great shape th More

by SCOTTMURPHREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in collision repair
Apr 28, 2025 -

Northstar Kia responded

Thank you for your kind words! We're so glad to hear that Mike in our collision repair department was able to provide you with excellent service and get your car back in great shape. We appreciate you taking the time to share your experience, and we'll be sure to pass along your thanks to Mike! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 26, 2025

This dealership, workers are courteous knowledgeable also provide clean lounge. I am very satisfied. I would definitely return with any issues. More

by CEPEDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hwang
Apr 28, 2025 -

Northstar Kia responded

Thank you for your positive feedback! We're thrilled to hear that you had a satisfying experience with our courteous and knowledgeable team, as well as our clean lounge. We’re always here to help, and we look forward to assisting you again in the future. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 26, 2025

I recently purchased a Kia Sportage from Northstar Kia, and I couldn’t be happier with the experience! From the moment I walked in, the staff was welcoming and professional. A special thank you to Jorden , More

by Phurba sherpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Northstar Kia responded

Thank you so much for sharing your experience! We're thrilled to hear that Jorden and Jonathan were able to make your car buying experience smooth and enjoyable. It's always our goal to provide exceptional service, and we're glad to know you found the perfect Kia Sportage with our help. We truly appreciate your recommendation, and we look forward to assisting you again in the future! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 26, 2025

Timely service and good communication that was very helpful for me and the car Excellent More

by TIMMONGOINS
Recommend Dealer
Yes
Employees Worked With
James hwang
Apr 28, 2025 -

Northstar Kia responded

Thank you for your great feedback! We're glad to hear that you had a positive experience with our timely service and communication. It's our goal to make sure everything goes smoothly for our customers, and we're happy we could help! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

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