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Northstar Kia - Service Center

Long Island City, NY

4.6
738 Reviews
Call Service Center (347) 727-1800

738 Reviews of Northstar Kia - Service Center

Sort by
December 22, 2024

Very Good service with Cosime Sanitate. Very polite and helpful. Excellent Service Experience. Would highly recommend. More

by RAYMORALES125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo Sanitate
Report | Print
December 21, 2024

The service is very very professional, polite and respectful. I think you should give them a nice bonus. More

by RIVER67US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny
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December 20, 2024

Second time here was just as great as my first. Anytime I need service, It will be here. More

by FS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo
Report | Print
Dec 20, 2024 -

Northstar Kia responded

Thank you for your continued trust! We're so glad to hear that your second visit was just as great as the first. We look forward to serving you again whenever you need us! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

I’ve never experienced such excellent service from a dealer before. No regrets at all. The best dealer, the best service. Thank you! More

by LEEYM10
Recommend Dealer
Yes
Employees Worked With
James hwang
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Dec 20, 2024 -

Northstar Kia responded

Thank you for your amazing feedback! We're so glad to hear that you had such a positive experience with us. Your satisfaction means the world to us, and we look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

One of the best decisions I’ve made was choosing Kia. I’ve never experienced such excellent service from a dealer before. No regrets at all. The best dealer, the best service. Thank you! More

by LEEYM10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco molina
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Dec 20, 2024 -

Northstar Kia responded

Thank you so much for your kind words! We're thrilled to hear that your experience with us has been so positive. We're grateful for your trust and look forward to continuing to provide you with excellent service! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

We were deceived and they gave us the car that we did not order and neither the saleswoman Ariana and Daniel nor the Manager want to answer us. We made a proposal for the damage they have done to us and they More

by PAULISRIVERSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Syed Rizvi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Rizvi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Northstar Kia responded

Thank you for sharing your experience, and we sincerely apologize for any misunderstanding. We take customer concerns seriously and would like the opportunity to resolve this matter. Please contact us directly at Bsingh@Northstarkia.com, and we’ll do our best to address your concerns and work toward a resolution. Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

Rep James Hwang provided efficient and clear customer service. The garage was courteous and expedient. More

by tania.bhuiyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hwang
Report | Print
Dec 20, 2024 -

Northstar Kia responded

Thank you for your feedback! We're glad to hear that James Hwang and our garage team provided you with efficient and courteous service. We appreciate your support and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

I took my car for service at this dealer because from my first service in there they have made a great work More

by ericmeja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor: Cosimo Sanitate
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Dec 20, 2024 -

Northstar Kia responded

Thank you for your kind words! We’re thrilled to hear that you’ve had a great experience with our service team. We look forward to continuing to serve you in the future! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

The place is clean and renovated. The staffs are nice. They will not force customers to buy cars. More

by David
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Northstar Kia responded

Thank you for your positive feedback! We're glad you enjoyed your experience with our clean, renovated facility and friendly staff. We strive to make every visit comfortable and pressure-free. We hope to see you again soon! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

Made an appointment for recall. .. part was not available amd was ordered.. i was yold i would get a call... . that was 3 weeks ago.. still no call for service. More

by NOEMAL1
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Repair
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Dec 20, 2024 -

Northstar Kia responded

We apologize for the delay and understand your frustration. Your experience is important to us, and we want to make things right. Please contact us at Bsingh@Northstarkia.com, and we will prioritize your service appointment and provide an update on the part’s availability. Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

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