Northstar Kia
Woodside, NY
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I asked to get my car inspected since they did it last year. They told me they wouldn't do it because the windows are tinted. That car came off your lot the way it is. So you sold me a car that can't be l year. They told me they wouldn't do it because the windows are tinted. That car came off your lot the way it is. So you sold me a car that can't be legally inspected. That makes me not want to go back More
My car was in the body shop for 6 weeks until it was fixed and I had to call daily to get updates on it and had to pay out of pocket for a rental car the final week fixed and I had to call daily to get updates on it and had to pay out of pocket for a rental car the final week More
They were extremely pushy on the first day we went. They kept asking us to close the deal. Then when we were ready it was nothing but a problem. We gave them a deposit and then they ghosted us. They They kept asking us to close the deal. Then when we were ready it was nothing but a problem. We gave them a deposit and then they ghosted us. They made promises they didn’t following. They had nothing ready when we were ready to get the car. They hadn’t even cleared our trade in. They gave us one price and then it skyrocket to an extremely higher number. When everything was finally resolved the car was not washed and we were not given a demo on it. I would most definitely not recommend this dealership. We have been calling them to retrieve something sentimental that we left in the old car and we have gotten no response. When we call we are put on hold and then hung up on. The manager that made all the promises snuck out the door when we arrived to close the deal! Horrible horrible experience! More

