Northstar Kia
Woodside, NY
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Went for routine maintenance and state inspection, 3 hours later I'm finally on my way home and I realize they didn't do the inspection. Went back the next day, took another hour, then a strange sound s hours later I'm finally on my way home and I realize they didn't do the inspection. Went back the next day, took another hour, then a strange sound started coming from my wheel well. Car seemed to run fine, so I didn't worry too much, until it suddenly got a lot worse a few weeks later. Brought it to a different mechanic who told me the wheels hadn't been fully bolted on. Could have killed me and my family. Never going back to Northstar Kia again. More
The staff is nice however explanations of what's to occur with my vehicle is severely inconsistent. I was told one thing initially but something completely different subsequently. with my vehicle is severely inconsistent. I was told one thing initially but something completely different subsequently. More
Great customer service from Kevin T. Baker. He was very knowledgeable, professional and pleasant. Will definitely go back to do the oil change. Baker. He was very knowledgeable, professional and pleasant. Will definitely go back to do the oil change. More
We went into the dealership knowing exactly what we were looking for so that part went very smoothly. When we came to pick up the car we waited a very long time to talk to the finance department and we were looking for so that part went very smoothly. When we came to pick up the car we waited a very long time to talk to the finance department and we weren’t even financing the car. More

