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Northstar Kia

Woodside, NY

4.5
2,427 Reviews

61-07 Northern Blvd

Woodside, NY

11377

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Showing 2,427 reviews

December 21, 2024

The service is very very professional, polite and respectful. I think you should give them a nice bonus. More

by RIVER67US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny
Dec 22, 2024 -

Northstar Kia responded

Thank you for your kind words! We’re glad you had such a positive experience with our professional and respectful team. Your feedback means a lot to us! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 21, 2024

I had an amazing experience purchasing my new car! The team was professional, friendly, and made the entire process smooth and stress-free. They went above and beyond to answer all my questions and en More

by 309099651
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Jones, Syed Rizvi, Jordana Soleimani
Dec 22, 2024 -

Northstar Kia responded

Thank you for sharing your amazing experience! We're thrilled to hear our team made the process smooth and stress-free. Enjoy your new car, and we look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 20, 2024

Second time here was just as great as my first. Anytime I need service, It will be here. More

by FS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo
Dec 20, 2024 -

Northstar Kia responded

Thank you for your continued trust! We're so glad to hear that your second visit was just as great as the first. We look forward to serving you again whenever you need us! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

I’ve never experienced such excellent service from a dealer before. No regrets at all. The best dealer, the best service. Thank you! More

by LEEYM10
Recommend Dealer
Yes
Employees Worked With
James hwang
Dec 20, 2024 -

Northstar Kia responded

Thank you for your amazing feedback! We're so glad to hear that you had such a positive experience with us. Your satisfaction means the world to us, and we look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

Made an appointment for recall. .. part was not available amd was ordered.. i was yold i would get a call... . that was 3 weeks ago.. still no call for service. More

by NOEMAL1
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Repair
Dec 20, 2024 -

Northstar Kia responded

We apologize for the delay and understand your frustration. Your experience is important to us, and we want to make things right. Please contact us at Bsingh@Northstarkia.com, and we will prioritize your service appointment and provide an update on the part’s availability. Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

Rep James Hwang provided efficient and clear customer service. The garage was courteous and expedient. More

by tania.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hwang
Dec 20, 2024 -

Northstar Kia responded

Thank you for your feedback! We're glad to hear that James Hwang and our garage team provided you with efficient and courteous service. We appreciate your support and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

Great customer service. Very knowledgeable about cars and gave recommendable suggestion in the car industry. More

by LSANCHEZ7487
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Anthony Farrugia
Dec 20, 2024 -

Northstar Kia responded

Thank you for your wonderful feedback! We’re glad to hear that our team’s knowledge and recommendations helped you. We appreciate your kind words and look forward to assisting you again in the future! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

The place is clean and renovated. The staffs are nice. They will not force customers to buy cars. More

by David
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
Dec 20, 2024 -

Northstar Kia responded

Thank you for your positive feedback! We're glad you enjoyed your experience with our clean, renovated facility and friendly staff. We strive to make every visit comfortable and pressure-free. We hope to see you again soon! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

I took my car for service at this dealer because from my first service in there they have made a great work More

by ericmeja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor: Cosimo Sanitate
Dec 20, 2024 -

Northstar Kia responded

Thank you for your kind words! We’re thrilled to hear that you’ve had a great experience with our service team. We look forward to continuing to serve you in the future! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

We were deceived and they gave us the car that we did not order and neither the saleswoman Ariana and Daniel nor the Manager want to answer us. We made a proposal for the damage they have done to us and they More

by PAULISRIVERSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Syed Rizvi, Syed Rizvi
Dec 20, 2024 -

Northstar Kia responded

Thank you for sharing your experience, and we sincerely apologize for any misunderstanding. We take customer concerns seriously and would like the opportunity to resolve this matter. Please contact us directly at Bsingh@Northstarkia.com, and we’ll do our best to address your concerns and work toward a resolution. Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

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