Northstar Kia

It was ok. Just it took too hours before I got an estimate, which I could've waited at home. I waited when 5 the second time i was in the location Just it took too hours before I got an estimate, which I could've waited at home. I waited when 5 the second time i was in the location More

Very rude finance manager Jim Deleon aka Jimmy He shouldn’t be working with clients. We came in for consultation and were placed in a waiting room after speaking with Irma about our wishes. By the ti shouldn’t be working with clients. We came in for consultation and were placed in a waiting room after speaking with Irma about our wishes. By the time we met with manager he submitted application for us without a heads up and explanation. When we asked for explanation he gave us attitude and literally walked away. We had to deal with Irma. He is the most rude manager I’ve ever met. So arrogant. Did not address our concerns and questions at all and we weren’t given any options to choose from. My husband completed online application to see his options and he was told that he has high rates because of his poor credit score and that Jim already completed the transfer process from mine to my husband’s name. It was a very unfair treatment. More

The service I received did not fix the issue. The driver side mirror does not open and it was supposed to be fixed. Only to not open again the next day. Phoned dealer and told mirror could be f The driver side mirror does not open and it was supposed to be fixed. Only to not open again the next day. Phoned dealer and told mirror could be frozen. I have to use a hair dryer to heat my mirror to drive my car. This is unacceptable. Also had tires rotated and was told the notice would disappear after driving only it’s still there after two weeks. I’m still waiting for a call from service about replacing my mirror. It is extremely dangerous driving almost had an accident on my way to service center. More

Excellent service from James, very clear in what needed to be done. Left a Happy customer to be done. Left a Happy customer More

Considerate people, efficient well done service. The man behind the counter, whose name I forget, was a great customer service person. The man behind the counter, whose name I forget, was a great customer service person. More

They were great. Attention to detail. No issues, very professional and fair. Great experience I would definitely buy my next car there. Attention to detail. No issues, very professional and fair. Great experience I would definitely buy my next car there. More

I went in for a service and they did that along with a software update. It took about 1 1/2 hours but they were very helpful and even washed my car so I was ready to go! software update. It took about 1 1/2 hours but they were very helpful and even washed my car so I was ready to go! More

Jordana was extremely friendly and helpful from the moment we walked in and was able to help us not only smoothly make a sale but assist with setting up car insurance! She made the experience pain free moment we walked in and was able to help us not only smoothly make a sale but assist with setting up car insurance! She made the experience pain free and I would highly recommend her and Northstar Kia to everyone! More

The transaction was a pleasure. I drove a pretty far distance to buy the car and my salesperson, Charlie, drove it to me the next day when the paperwork was ready. I drove a pretty far distance to buy the car and my salesperson, Charlie, drove it to me the next day when the paperwork was ready. More

I don't remember his name , but he is the spanish guy. I'm very appreciative of how the gentleman behind the counter helped me out . He was very professional, knowledgeable and showed concern when dea I'm very appreciative of how the gentleman behind the counter helped me out . He was very professional, knowledgeable and showed concern when dealing with my vehicle. My vehicle is running great, and the brakes feel good 👍 Thank you to all !! Keep up the good work. Definitely will see you guys on the next service call. Frank H. More