Northside Lexus - Service Center

Good experience with Northside Lexus while I bring back newly purchased 2021 RX 350 for installation of side moldings. Sales consultant Nick Makrakis is courteous and very helpful. Thanks again, Nick fo newly purchased 2021 RX 350 for installation of side moldings. Sales consultant Nick Makrakis is courteous and very helpful. Thanks again, Nick for your proactive manners. More

Always organized and prepared. Made a mistake on my name which cost about 45 minutes of my time. Asked them to be more careful when I am checking in next time. which cost about 45 minutes of my time. Asked them to be more careful when I am checking in next time. More

I received an email that my plates were in and instructions of what to do and where to go. I was in and out in about 8 minutes! Thanks for the instructions, it made it a lot less complicated! instructions of what to do and where to go. I was in and out in about 8 minutes! Thanks for the instructions, it made it a lot less complicated! More

EXCELLENT ATTENTION Attention is always courteous, prompt, and professional. Came in for the 50,000 mile service. Decided to see the cars in the Show Room. Saw one tha Attention is always courteous, prompt, and professional. Came in for the 50,000 mile service. Decided to see the cars in the Show Room. Saw one that I liked. Contacted my wife. Se also came. Contacted Don H. Seemed like a good deal and trade value. Bought a new car. The young man that handled the servicing on our car was very courteous. Did not get his name. Kept us informed of the status. Left you a trade with a current 50,000 mile service, an alignment, and a full tank of gas. Victoria has already contacted us for handling our tech issues. More

Excellence in skill and doing what is right Follow through on what was promised by Mark Green will go a long ways. The service provider in the drive through was example in excellence in skill an Follow through on what was promised by Mark Green will go a long ways. The service provider in the drive through was example in excellence in skill and customer care. Appreciate your level of commitment at this location. More

I love the new Lexus it’s wonderful it’s beautiful looks like a hotel I had a everything that needed to be done was taken care of right away very pleasant experience Caleb took good care of me Sandra Whi like a hotel I had a everything that needed to be done was taken care of right away very pleasant experience Caleb took good care of me Sandra White More

Caleb took care if my car for me with professionalism. My service wait wasn’t long and the sitting area is great! This was my first time buying a Lexus and so far, I am very pleased. My service wait wasn’t long and the sitting area is great! This was my first time buying a Lexus and so far, I am very pleased. More

Upon arriving, I was met by Caleb who made me feel important. He also discovered my warranty was expired but it was a dealership mistake important. He also discovered my warranty was expired but it was a dealership mistake More

service wifes es350, excellent service from staff. excellent service, svc mgr ALchoa was kind enough to show me the huge and high tech serivice bldg. The Alchoa introduced me to Mark Green who sold me excellent service, svc mgr ALchoa was kind enough to show me the huge and high tech serivice bldg. The Alchoa introduced me to Mark Green who sold me a used Lexus. All around excellent experience. More

Service maintenance I made an appointment for service maintenance. When I arrived, I was met my Caleb who immediately identified my request and asked if I wanted or need I made an appointment for service maintenance. When I arrived, I was met my Caleb who immediately identified my request and asked if I wanted or needed any thing else. I advised him that I needed an oil change and nothing else. He took down my information and proceeded to fulfill my request. More