Northside Lexus - Service Center

Customer Service always sets the precedence for how business is conducted with any organization and Northside Lexus is the perfect example of this. Absolutely the most friendly and professional staff business is conducted with any organization and Northside Lexus is the perfect example of this. Absolutely the most friendly and professional staff of any and you always feel so welcomed while there. It amazes me how everyone connected with the organization maintains such a positive attitude and mood of appreciation. Credit must go to the leadership team at NL, as it is more than obvious where this influence is coming from. Keep up the good work and keep identifying good people as team members. More

My husband and I always receive excellent service at Northside Lexus. We both drive a Lexus. We never have anything to complain about. Liz Rincon is great and knows her job well! Northside Lexus. We both drive a Lexus. We never have anything to complain about. Liz Rincon is great and knows her job well! More

The service is great. Each employee has an awesome attitude and is very professional. I like that they work exactly up to closing time, and sometimes longer than that. attitude and is very professional. I like that they work exactly up to closing time, and sometimes longer than that. More

Awesome dealership, very friendly, professional, and customer oriented. They go the extra mile to make sure you are completely satisfied. When a replacement part was not immediately available, they prov customer oriented. They go the extra mile to make sure you are completely satisfied. When a replacement part was not immediately available, they provided me a loaner car and when the service was completed, they drove my car to my work place and swapped cars; very, very nice touch! They confirmed the appointment and kept me advised of the status as the work progressed; providing excellent customer communications. More

Every interaction with Northside Lexus we have ever had has been excellent. The dealership as a whole seems designed to make coming in a pleasure, and that includes the sales staff, the finance staff, and has been excellent. The dealership as a whole seems designed to make coming in a pleasure, and that includes the sales staff, the finance staff, and the service staff. We always feel like we are good friends the Northside Lexus staff wants to take care of and make happy, and they do it so well! More

We love working with Jon Gosling because he is so friendly and is johnny on the spot to get your car in and out. Thanks. Lyman Stanton friendly and is johnny on the spot to get your car in and out. Thanks. Lyman Stanton More

I brought my car in for service and my service advisor, Pat Pendergrast, did a great job in making sure my service issues were addressed. Service was very good. Checkout was very fast because I called Pat Pat Pendergrast, did a great job in making sure my service issues were addressed. Service was very good. Checkout was very fast because I called Pat 20 minutes before I was going to arrive and they had everything ready for me when I steeped foot into the dealership. More

I was not sure if my visit was gonna be a stereotype or not, but they blew me away with the high level customer service, from the time that I pulled my car into the service drive, until the time I pulled not, but they blew me away with the high level customer service, from the time that I pulled my car into the service drive, until the time I pulled my out of the service drive! More

Own 2 vehicles both purchased at Northside Lexus. Service has been very good so far. Personnel are professional, courteous, efficient and service is quick. Waiting area is comfortable with refreshm Service has been very good so far. Personnel are professional, courteous, efficient and service is quick. Waiting area is comfortable with refreshments, TV, & wifi provided. More