Northside Lexus - Service Center

This is my second Lexus purchase. Service was one of the reasons I was a return customer. The selection process was flawless as I expected. reasons I was a return customer. The selection process was flawless as I expected. More

When I buy a car I expect fantastic service after the sale; and Ms. Jacque Bratton has delivered on my expectation. Ms. Bratton is an excellent Service Consultant at Northside Lexus. She represents Lexu sale; and Ms. Jacque Bratton has delivered on my expectation. Ms. Bratton is an excellent Service Consultant at Northside Lexus. She represents Lexus in a very professional manner and has been my Service Consultant for over five years; helpin me with service to my 2001 LS 430 and now with my 2007 LS 460. Ms. Bratton knows the Lexus products, thoroughly explains service recommendations, follows through on commitment to great customer service and on top of all of that she is extremely personable. More

Always feel welcomed; manager recalled me. Dorothy is great and arranged an early car. Car looked great when I picked it up. Appreciated the free refreshments. great and arranged an early car. Car looked great when I picked it up. Appreciated the free refreshments. More

All around excellent service experience which is what I have to expect at Northside Lexus. Loaner car was ready and they had me in and out in no time. Anita Buckmaster is a great service consultant! have to expect at Northside Lexus. Loaner car was ready and they had me in and out in no time. Anita Buckmaster is a great service consultant! More

Excellent service as always. I have been Blessed to purchase two (2) vehicles from Northside Lexus. Begin having my vehicle serviced at Northside Lexus in 2006. Love the service and Professionalism. purchase two (2) vehicles from Northside Lexus. Begin having my vehicle serviced at Northside Lexus in 2006. Love the service and Professionalism. Thank you!!!!! More

Ben was a new service adviser to me as my old adviser had retired he made me feel right at home my service was performed on a waiter basics and I was in and out before I had time to finish the newspaper the retired he made me feel right at home my service was performed on a waiter basics and I was in and out before I had time to finish the newspaper the dealership furnished. Now that's service. More

The great service began with the young man who greeted me and followed with the immediate service at the service desk and the nice manner of Liz and her help with the ins and outs of the loaner car. It is s and followed with the immediate service at the service desk and the nice manner of Liz and her help with the ins and outs of the loaner car. It is super to get a loaner so I can go about my business for the rest of the day. More

Jacque was extremely helpful during the service process...I was faced with a major repair and Jacque provided great recommendation in assisting me thru the repairs. In addition, Dean (Service Mana process...I was faced with a major repair and Jacque provided great recommendation in assisting me thru the repairs. In addition, Dean (Service Manager) provide excellent assistance as well. Would recommend this service team to everyone. More

Northside Lexus Service is always friendly and makes sure that I understand what is being done to my car. Liz is outstanding; she follows up and spends time to ensure I fully understand the service that is that I understand what is being done to my car. Liz is outstanding; she follows up and spends time to ensure I fully understand the service that is being done to my car. More

Exceptionally good experience.Ross picked up my car at the office and delivered a loaner.They confirmed the service the day before & day of service. Jeff called shortly afterwards to confirm receipt of my the office and delivered a loaner.They confirmed the service the day before & day of service. Jeff called shortly afterwards to confirm receipt of my car and type of service needed. A few hours later,I received an e-mail itemizing all the issues checked & the result. By noon, they had already returned my car. All the employees are very professional and polite. Impressive service. Would highly recommend it. More