Northside Lexus - Service Center

I have always had a positive, friendly experience! Everyone goes above and beyond of what is expected. The service department is what keeps me a loyal Lexus owner. Everyone goes above and beyond of what is expected. The service department is what keeps me a loyal Lexus owner. More

I was given prompt, courteous service at Northside Lexus for my 5,000 mile maintenance visit. I waited less than an hour and the technology specialist answered all of my questions regarding operation of th for my 5,000 mile maintenance visit. I waited less than an hour and the technology specialist answered all of my questions regarding operation of the features of my vehicle. They did a great job washing and waxing my car. The homemade cookies were good! More

Brady made my visit very comfortable. The manner in which he presented the and explained my service needs he was respectful. Considering my (great running IS300) is an older model however he didn't respond a he presented the and explained my service needs he was respectful. Considering my (great running IS300) is an older model however he didn't respond as if the service was not important. On his return with the information regarding the service needed he was respectful and did not speak loudly, which sometimes can be embarrassing. Thanks Brady. More

Anita was prompt, efficient, courteous and genuinely cared about seeing that my vehicle was serviced properly. There was a single glitch in a dent repair that she helped me with. She handled it immediat cared about seeing that my vehicle was serviced properly. There was a single glitch in a dent repair that she helped me with. She handled it immediately and saw that it was done properly and quickly. This, in addition to the 30K major service that was done on my vehicle. I am very pleased with Anita's expertise and efficiency. More

Efficiency and great attitude of service rep Jacki. Since they still could not replicate the rattle I have brought the car in for 3 times now, she told me to bring it in the next time I heard it and she woul they still could not replicate the rattle I have brought the car in for 3 times now, she told me to bring it in the next time I heard it and she would immediately work me in. I appreciate knowing I can do that. More

No matter when I bring my car in for service Jacque always greets me with a smile and provides me with a very pleasant service experience. The quality of her help has always been excellent. always greets me with a smile and provides me with a very pleasant service experience. The quality of her help has always been excellent. More

RX350 had a bad battery; service visited my home where the car was located and changed out the battery! Saved time and cost of towing. the car was located and changed out the battery! Saved time and cost of towing. More

Eric was very courteous and attentive to the concern I was having with the windshield wiper on my car. I love the service that this dealership provides. was having with the windshield wiper on my car. I love the service that this dealership provides. More

This dealership delivered prompt, efficient service, demonstrated comprehensive knowledge of my car, and offered various options specific to my individual situation. I highly recommend them. demonstrated comprehensive knowledge of my car, and offered various options specific to my individual situation. I highly recommend them. More

It costs a little extra; but well worth it. Everything is explained thoroughly and never any doubt that the work will be done correctly and in the time promised. I always leave feeling confident that my veh explained thoroughly and never any doubt that the work will be done correctly and in the time promised. I always leave feeling confident that my vehicle is going to run trouble free until the next service. More