Northside Lexus - Service Center

Northside Lexus provides a quality experience whether it be sales or service. We have purchased two vehicles from Randy Covert who is the best salesperson we have ever worked with and Jeff Pettipher who pro be sales or service. We have purchased two vehicles from Randy Covert who is the best salesperson we have ever worked with and Jeff Pettipher who provided great service. More

I always have an excellent experience when going to Lexus. Roxy was very easy to deal with and went out of her way to make sure I was taken care of and did not have long to wait. I always recommend L Lexus. Roxy was very easy to deal with and went out of her way to make sure I was taken care of and did not have long to wait. I always recommend Lexus to all my friends and tell them that they would probably not come across the kind of customer service and I have always received from Lexus. More

Jacque is very helpful and knowledgeable about service details, delivery dates and pricing. The receptionist are always very friendly. It is very refreshing to get the same high level service each time details, delivery dates and pricing. The receptionist are always very friendly. It is very refreshing to get the same high level service each time you visit the dealership. More

Since my service rep was out, I was provided an alternate service rep. Jacque was fantastic!! We had never done any Service work prior. While I was waiting for my vehicle, she emailed me the recommended a service rep. Jacque was fantastic!! We had never done any Service work prior. While I was waiting for my vehicle, she emailed me the recommended action plan. Then stopped by to discuss the options. Her customer service and friendliness was outstanding! All the service reps at Northside Lexus are fantastic, but if there was a way to have her has my service rep, I'd gladly accept. Great, Great Service. Thanks. More

You are very over priced on your service charges. Will be using other service providers for service in the future. I can't afford topay for what , is in effect, almost $200.00 for an oil and filter chan be using other service providers for service in the future. I can't afford topay for what , is in effect, almost $200.00 for an oil and filter change and tire rotation. Liz Rincon is very helpful and we like dealing with her. Ernestine and J Milton Stewart More

Jacque was very friendly and was a pleasure to work with. She was very knowledgeable and seemed to want to please my every request. It was a different experience at a car service center. She was very knowledgeable and seemed to want to please my every request. It was a different experience at a car service center. More

The Lexus service team has always been responsive to our request for service on our Lexus RX350. Today we had our tires replaced and the ride on the new tires was great, could really feel the difference. request for service on our Lexus RX350. Today we had our tires replaced and the ride on the new tires was great, could really feel the difference. thank you, The Galindo's More

Great service, thanks to the service manager. I went with a minor problem concerning my last oil change. The problem was resolved immediately. Thank you a minor problem concerning my last oil change. The problem was resolved immediately. Thank you More

I took my vehicle in for it's 75k mile check-up. I can usually only schedule service around or close to a weekend and make it a point to schedule service when Anita's techs are working. I was provided can usually only schedule service around or close to a weekend and make it a point to schedule service when Anita's techs are working. I was provided with a loaner vehicle as it was expected that the service would take a while. My vehicle was not ready on the original day we'd discussed, but Anita kept me informed of the reason. I needed a brake job in addition to the inspection. I was able to pick up my vehicle on the day and time agreed upon. The weather was extremely cold, but it appeared that the service techs went the extra step to return my car with the heater running, so that it was comfortable when I got in it. More

Total Customer Sevice. She keep me infomed with what was going to happen. She also was very professional and addressed all my serice neeeds. I will recommend this agent to my friends. was going to happen. She also was very professional and addressed all my serice neeeds. I will recommend this agent to my friends. More