Northside Lexus - Service Center

Good service and I had good experience with your staff. Appreciate drinks provided in waiting room. Wish snacks are available like sterling McCall Lexus in southwest Houston. Appreciate drinks provided in waiting room. Wish snacks are available like sterling McCall Lexus in southwest Houston. More

Extremely professional, really exceptional service, punctual and communicative. Exceeded my expectations. I’m very impressed, extraordinary experience punctual and communicative. Exceeded my expectations. I’m very impressed, extraordinary experience More

Timely, friendly, neat and clean! Timely, friendly, neat and clean! Timely, friendly, neat and clean! Timely, friendly, neat and clean! Timely, friendly, neat and clean! More

5 Rylan is very patient and polite. Spends whatever time I need. He always makes sure I leave happy! Spends whatever time I need. He always makes sure I leave happy! More

So easy to maintain my vehicle. Service was done quickly and hanging out while it's being done was great! I was able to get work done and back on the road in 1.5 hours. Service was done quickly and hanging out while it's being done was great! I was able to get work done and back on the road in 1.5 hours. More

It was great I like the private work rooms and coffee bar, clean bathrooms and all the nice people. bar, clean bathrooms and all the nice people. More

I walked in and he explained to me the maintenance schedule I was afraid about a message in my dashboard at 5000 miles and he helped me to understand that it was nothing wrong with my Lexus NX350 schedule I was afraid about a message in my dashboard at 5000 miles and he helped me to understand that it was nothing wrong with my Lexus NX350 More

Analy spoke with me on the phone prior to my service appointment to give me an estimate of the repairs. She handled the paperwork and had a loaner ready for me when I arrived. She is very pleasant and w appointment to give me an estimate of the repairs. She handled the paperwork and had a loaner ready for me when I arrived. She is very pleasant and welcoming! More

I came in for my first service and expected to not pay for balancing. So fine, it's not included, which is orally considering I paid $65K for a new car. I asked how long it would take because I was waitin for balancing. So fine, it's not included, which is orally considering I paid $65K for a new car. I asked how long it would take because I was waiting. She said not long. I assume about an hour. An hour later she came over after she saw me looking and said it was half way through balancing. An hour later I was up again asking for a status. There was a loose piece under back panel that needed to be glued back, that plus a tire rotation and balance should not take 2+ hours. More

Very attentive. Extremely customer oriented. Love doing business there. I am very glad I bought a Lexus Extremely customer oriented. Love doing business there. I am very glad I bought a Lexus More