499 Reviews of Northside Lexus - Service Center
Road service to replace battery I called the service department (Dean Kyllo) with my trouble and help arrived within 15 minutes I was on my way with a replaced battery. Very typical I called the service department (Dean Kyllo) with my trouble and help arrived within 15 minutes I was on my way with a replaced battery. Very typical of the service I always get from Lexius More
10k service Allen took care of me since. Liz left and Jackie has changed position, he just said come in and ask for him. I was in and out pretty quickly. Allen took care of me since. Liz left and Jackie has changed position, he just said come in and ask for him. I was in and out pretty quickly. More
Always Exceptional My Service Man always goes above and beyond, always exceptional service, as I tell all of my friends get a rapport with their service man, so they ca My Service Man always goes above and beyond, always exceptional service, as I tell all of my friends get a rapport with their service man, so they can care for them as John Gosling , my service man takes good care of me. Linda Kerl More
Service center Customer service representative was friendly and very professional. He make sure my concerns were addressed and when the service was done, he called Customer service representative was friendly and very professional. He make sure my concerns were addressed and when the service was done, he called to update me on the status of my vehicle. It is a good continuation of care from the beginning to the end. More
25k Service I was kept fully informed with professional, yet personable communication. Always exceptional service. I would highly recommend this dealership to a I was kept fully informed with professional, yet personable communication. Always exceptional service. I would highly recommend this dealership to any and everyone - Lexus excels in service and care. More
Repair of my Lexus LS430 after a collision My car was hit and damaged on the driver's side -door and front end. The body work done on it was excellent. I was very sastified with the outcome. Th My car was hit and damaged on the driver's side -door and front end. The body work done on it was excellent. I was very sastified with the outcome. The service representative kept me well informed throughout the process. He was very professional and performed his job outstandingly. More
Customer and technical services above and beyond Our CSR can to get our car for servicing when he got to our house he had to wait on the car key. The CSR never complained or seemed inconvenienced not Our CSR can to get our car for servicing when he got to our house he had to wait on the car key. The CSR never complained or seemed inconvenienced nothing but polite even though he drove a considerable distance early in the morning to get our car. More
Very positive experience w/ Express represetative The service drive express representative was very professional as well as making the whole experience a very positive one. He got me in and out very e The service drive express representative was very professional as well as making the whole experience a very positive one. He got me in and out very efficiently. Thanks!!! More
Just like new The recall service , rear shocks replaced and alignment were performed. The car is finally driving like new! Repairs were done ahead of time estimate The recall service , rear shocks replaced and alignment were performed. The car is finally driving like new! Repairs were done ahead of time estimated. Best service to date. More
GX460 80k service Dorothy Sausley always does a great job taking care of my Lexus. She makes the overall service process much easier to deal with and accept. Dorothy Sausley always does a great job taking care of my Lexus. She makes the overall service process much easier to deal with and accept. More