Northside Lexus - Service Center

Superior Service and Customer satisfaction As always Teri and Everett took care of my service needs with the customer service and auto service that has always been Northside Lexus trademark. Te As always Teri and Everett took care of my service needs with the customer service and auto service that has always been Northside Lexus trademark. Teri always does ans execellent job of taking car of our service needs and Everett always does a superior job of servicing our cars. More

Great Dealership I am proud to say this is my second Lexus. The staff continues to amaze me with their customer service and attention they give to their clients. I am proud to say this is my second Lexus. The staff continues to amaze me with their customer service and attention they give to their clients. More

5000 mile Check up Problems at the beginning but resolved. Car wash was not up to your standard Got to the problem rapidly and meet my expectations Thank you Problems at the beginning but resolved. Car wash was not up to your standard Got to the problem rapidly and meet my expectations Thank you More

Road service to replace battery I called the service department (Dean Kyllo) with my trouble and help arrived within 15 minutes I was on my way with a replaced battery. Very typical I called the service department (Dean Kyllo) with my trouble and help arrived within 15 minutes I was on my way with a replaced battery. Very typical of the service I always get from Lexius More

10k service Allen took care of me since. Liz left and Jackie has changed position, he just said come in and ask for him. I was in and out pretty quickly. Allen took care of me since. Liz left and Jackie has changed position, he just said come in and ask for him. I was in and out pretty quickly. More

Always Exceptional My Service Man always goes above and beyond, always exceptional service, as I tell all of my friends get a rapport with their service man, so they ca My Service Man always goes above and beyond, always exceptional service, as I tell all of my friends get a rapport with their service man, so they can care for them as John Gosling , my service man takes good care of me. Linda Kerl More

Service center Customer service representative was friendly and very professional. He make sure my concerns were addressed and when the service was done, he called Customer service representative was friendly and very professional. He make sure my concerns were addressed and when the service was done, he called to update me on the status of my vehicle. It is a good continuation of care from the beginning to the end. More

25k Service I was kept fully informed with professional, yet personable communication. Always exceptional service. I would highly recommend this dealership to a I was kept fully informed with professional, yet personable communication. Always exceptional service. I would highly recommend this dealership to any and everyone - Lexus excels in service and care. More

Repair of my Lexus LS430 after a collision My car was hit and damaged on the driver's side -door and front end. The body work done on it was excellent. I was very sastified with the outcome. Th My car was hit and damaged on the driver's side -door and front end. The body work done on it was excellent. I was very sastified with the outcome. The service representative kept me well informed throughout the process. He was very professional and performed his job outstandingly. More

Customer and technical services above and beyond Our CSR can to get our car for servicing when he got to our house he had to wait on the car key. The CSR never complained or seemed inconvenienced not Our CSR can to get our car for servicing when he got to our house he had to wait on the car key. The CSR never complained or seemed inconvenienced nothing but polite even though he drove a considerable distance early in the morning to get our car. More