Northside Lexus - Service Center

Excellence, in every way Every member of the service team was welcoming and helpful; I lost my glasses when getting things from my vehicle, and the young man at the drop off p Every member of the service team was welcoming and helpful; I lost my glasses when getting things from my vehicle, and the young man at the drop off point was very helpful and caring,and even helped me look, until we found them! Jeff was friendly, communicative, and the service was done very promptly.I am a "convert" from another luxury vehicle line, and have to say that Northside Lexus service surpasses all others. So glad I bought my vehicle from Northside! More

Problem solved! I went in for a battery check due to a couple of jump starts I needed in the last couple of weeks & I ended up getting a whole car inspection report t I went in for a battery check due to a couple of jump starts I needed in the last couple of weeks & I ended up getting a whole car inspection report to boot without requesting it & free of charge! The cool thing was I had the complete vehicle inspection report emailed to me for my records of suggested services/repairs down the road. Really nice feature! I was very pleased with my service & my new battery purchase. More

Excellent Customer Service We took the car in for the 35, 000 service, this was to include topping off the fluids, checking the battery cable and washing the car. We mentioned t We took the car in for the 35, 000 service, this was to include topping off the fluids, checking the battery cable and washing the car. We mentioned that the battery required a jump start one month prior. the service consultant Allen stated that they would check out the battery. After the service was complete the service man informed us that he decided to go ahead and replace the battery just to make certain that we would not have that happen again. We were so very pleased at the initiative and the customer service we received. Ironically my husbands truck was being serviced at the Ford dealership the same day, we immediately noticed the difference between the two dealerships with both the customer service, attention to detail and person to person service. I would recommend this dealership to anyone... service is just beyond 110%, plus we were in and out within 1 1/2 hours. More

Professional & Courteous Service I received personalized and professional service during my recent 15,000 miles service check. Very pleased and would highly recommend this dealership I received personalized and professional service during my recent 15,000 miles service check. Very pleased and would highly recommend this dealership to others. Friendly customer service representatives. Michael McCardle More

Quick and Easy I expected to be there 1 1/2 hours to get my car serviced. It only took 40 minutes!! Glad I didn't have spend much of my Saturday morning at the deale I expected to be there 1 1/2 hours to get my car serviced. It only took 40 minutes!! Glad I didn't have spend much of my Saturday morning at the dealership. More

Service 75k 75k service also looked A new rx 350 while I was there and considers trading my current truck which is a gx 460. Waited a little to long on my truck s 75k service also looked A new rx 350 while I was there and considers trading my current truck which is a gx 460. Waited a little to long on my truck since the car wash was running behind. Other than that service was great. More

Service Department Have always had good service. Employees are great as is service. Jeff is a pleasure to work with. Last 2 loaner cars have not been clean. Unlike the p Have always had good service. Employees are great as is service. Jeff is a pleasure to work with. Last 2 loaner cars have not been clean. Unlike the past. More

Excellent service We were from out of town, and they treated us as longtime customers. Very courteous staff. Very nice waiting area. Express service is a great way to We were from out of town, and they treated us as longtime customers. Very courteous staff. Very nice waiting area. Express service is a great way to idea. More

Great service all around. The team delivered as promised. I like the online booking and the accurate appointment timing. I would definitely go back for future servi all around. The team delivered as promised. I like the online booking and the accurate appointment timing. I would definitely go back for future services. Thanks again More

Service department The service department is always wonderful. The express kiosk had me in and out faster than I expected. I will continue to use them for my service nee The service department is always wonderful. The express kiosk had me in and out faster than I expected. I will continue to use them for my service needs More