502 Reviews of Northside Lexus - Service Center
10k Miles This was my first service at Northside Lexus. They were very courteous and timely. Car was washed and clean when picked up the same day. This was my first service at Northside Lexus. They were very courteous and timely. Car was washed and clean when picked up the same day. More
The collision shop is outstanding! Chad and Omar provided outstanding personal and quality service! My car was repaired within 1-1/12 weeks!!! Jackie, in the service dept. ensured Chad and Omar provided outstanding personal and quality service! My car was repaired within 1-1/12 weeks!!! Jackie, in the service dept. ensured that proper maintenance was provuded and communicated with me frequently. More
Check. Battery Courteous and efficient service. Thorough evaluation of item in question and determination of kind of service required. Everything was completed in Courteous and efficient service. Thorough evaluation of item in question and determination of kind of service required. Everything was completed in a timely manner and to my complete satisfaction. More
Northside Service Our service advisor (Dean) is very professional and keeps us informed throughout the service process. This is the second vehicle we have Purchased and Our service advisor (Dean) is very professional and keeps us informed throughout the service process. This is the second vehicle we have Purchased and serviced through this dealership and will not be our last. Thank you More
I Love Northside Lexus They always treat you with an honest and courteous attitude. I have been extremely happy with my experience there. Would recommend them to any one They always treat you with an honest and courteous attitude. I have been extremely happy with my experience there. Would recommend them to any one looking to buy a car / service one. More
Love Dorthy She receives you as one of her own, and when she takes charge of the vehicle, you know your problem is solved there and then. She receives you as one of her own, and when she takes charge of the vehicle, you know your problem is solved there and then. More
Excellent, as always .We are on our fourth and fifth Lexus vehicles so obviously we are fond of the breed. Last four due to smooth-talking Steve Brandon. (Hint to manageme .We are on our fourth and fifth Lexus vehicles so obviously we are fond of the breed. Last four due to smooth-talking Steve Brandon. (Hint to management -- this guy is a treasure, treat him real good!!) And in the Service Department Dorothy Sausley is our girl. (Another hint to management -- she is a real treasure too!!!) Not to slight the entire staff, always a pleasant experience in the dealership. More
GREAT EXPERIENCE I had recall work on my vehicle. I was impressed that Lexus replaced my cracked dashboard. It take almost a year to get it in but I realize there were I had recall work on my vehicle. I was impressed that Lexus replaced my cracked dashboard. It take almost a year to get it in but I realize there were many cars having the same issue and could not keep up with the demand. I am just grateful they replaced it. The service was great I was given a loaner car and the work was done quickly. More
As promised My 15,000 mile check up on my NX Turbo was due. I made an appointment and decided to wait since I was advised it would only be 90 minutes for the serv My 15,000 mile check up on my NX Turbo was due. I made an appointment and decided to wait since I was advised it would only be 90 minutes for the service. I arrived on time and they completed the service under 90 minutes and cleaned the inside and outside of the car. I love Northside Lexus. More
Great dealership! I'm treated like royalty! I love my guys and gals here!! Everyone there is so nice, like family- actually better than family! They're always on time and so considerate. I love my guys and gals here!! Everyone there is so nice, like family- actually better than family! They're always on time and so considerate. More