Northside Lexus - Service Center

Northside Service Our service advisor (Dean) is very professional and keeps us informed throughout the service process. This is the second vehicle we have Purchased and Our service advisor (Dean) is very professional and keeps us informed throughout the service process. This is the second vehicle we have Purchased and serviced through this dealership and will not be our last. Thank you More

I Love Northside Lexus They always treat you with an honest and courteous attitude. I have been extremely happy with my experience there. Would recommend them to any one They always treat you with an honest and courteous attitude. I have been extremely happy with my experience there. Would recommend them to any one looking to buy a car / service one. More

Love Dorthy She receives you as one of her own, and when she takes charge of the vehicle, you know your problem is solved there and then. She receives you as one of her own, and when she takes charge of the vehicle, you know your problem is solved there and then. More

Excellent, as always .We are on our fourth and fifth Lexus vehicles so obviously we are fond of the breed. Last four due to smooth-talking Steve Brandon. (Hint to manageme .We are on our fourth and fifth Lexus vehicles so obviously we are fond of the breed. Last four due to smooth-talking Steve Brandon. (Hint to management -- this guy is a treasure, treat him real good!!) And in the Service Department Dorothy Sausley is our girl. (Another hint to management -- she is a real treasure too!!!) Not to slight the entire staff, always a pleasant experience in the dealership. More

GREAT EXPERIENCE I had recall work on my vehicle. I was impressed that Lexus replaced my cracked dashboard. It take almost a year to get it in but I realize there were I had recall work on my vehicle. I was impressed that Lexus replaced my cracked dashboard. It take almost a year to get it in but I realize there were many cars having the same issue and could not keep up with the demand. I am just grateful they replaced it. The service was great I was given a loaner car and the work was done quickly. More

As promised My 15,000 mile check up on my NX Turbo was due. I made an appointment and decided to wait since I was advised it would only be 90 minutes for the serv My 15,000 mile check up on my NX Turbo was due. I made an appointment and decided to wait since I was advised it would only be 90 minutes for the service. I arrived on time and they completed the service under 90 minutes and cleaned the inside and outside of the car. I love Northside Lexus. More

Great dealership! I'm treated like royalty! I love my guys and gals here!! Everyone there is so nice, like family- actually better than family! They're always on time and so considerate. I love my guys and gals here!! Everyone there is so nice, like family- actually better than family! They're always on time and so considerate. More

My experience was great. Jon was great to work with, very pleasant personality. I wasn't totally pleased with the results of my car; however, I was told it might not turn out Jon was great to work with, very pleasant personality. I wasn't totally pleased with the results of my car; however, I was told it might not turn out the way I expected. I was hoping for better results. More

excellent service and great communication Had a very enjoyable experience at North side Lexus getting a tire sensor repaired. The people were very friendly and communicative and the service w Had a very enjoyable experience at North side Lexus getting a tire sensor repaired. The people were very friendly and communicative and the service was peformed quickly and correctly while I waited in the comfortable waiting area. Always glad for the excellent car wash at the end of the service. thanks More

The service meets out expectations. Our service consultant keeps me informed about the status of the repairs and anticipates what may be needed in future repairs. We have had conststant Our service consultant keeps me informed about the status of the repairs and anticipates what may be needed in future repairs. We have had conststant positive experiences for the 6 years we have had the 250h and as a result, we have just purchased a 2013 Certified RX 350. More