Northside Lexus - Service Center

New facility Love the new facility. Very comfortable customer area with numerous areas to plug in electronic devices. Nice showroom. Only area I would improve is p Love the new facility. Very comfortable customer area with numerous areas to plug in electronic devices. Nice showroom. Only area I would improve is providing greater variety of magazines to read. Entire facility only has one magazine. If one is waiting for a longer period of time, it would be nice to read more than one magazine. More

Brought my L-Certified IS 250 in for a service. First time in this location. Just moved from San Antonio. Was greeted promptly at 7am by Kyle Galindo in service. I was in and out in less than 45 minutes. time in this location. Just moved from San Antonio. Was greeted promptly at 7am by Kyle Galindo in service. I was in and out in less than 45 minutes. Very impressed with the service and building. Kyle was knowledgable and friendly. Kudos to kyle. I will be back and highly reccomend. This is why I shop with Lexus. More

I can’t imagine getting better service anywhere from anyone. Kyle is an exceptional representative of customer service. I’m always left with the feeling that I’m the dealership ‘s best customer. That’s anyone. Kyle is an exceptional representative of customer service. I’m always left with the feeling that I’m the dealership ‘s best customer. That’s a really nice touch. More

Customer Service Never thought I could own a Lexus and now I do, I am not sure if I will ever own another brand. The entry level cars are far more affordable than you Never thought I could own a Lexus and now I do, I am not sure if I will ever own another brand. The entry level cars are far more affordable than you might imagine and they more than pay for themselves in the long run with their reliability, longevity and the quality of service. Above all, the customer service is first class. More

Top notch service department Kyle did a great job getting my car ready on a tight schedule. He kept me informed throughout the process and took care of my problem. Highly recommen Kyle did a great job getting my car ready on a tight schedule. He kept me informed throughout the process and took care of my problem. Highly recommend! More

I love working with Northside Lexus I have had nothing but good experiences with everyone I've dealt with at Northside Lexus, from the parts department, service department, salesmen, fin I have had nothing but good experiences with everyone I've dealt with at Northside Lexus, from the parts department, service department, salesmen, finance department and reception personnel. It has taken the stress out of dealing with any car issues I have had. I would particularly recommend Rabi Najjarin in the service department and Nick Makrakis in sales. More

Excellent We returned to have after market accessories installed. We were greeted and recognized by the receptionist who immediately notified Joseph. Just as pr We returned to have after market accessories installed. We were greeted and recognized by the receptionist who immediately notified Joseph. Just as promised we were given a very nice loaner and and work began on our vehicle. We had a questions for the service Tech who came forward and answered all our questions to satisfaction. When we returned one item was not done to our satisfaction, due to a defective part. Joseph quickly made an attempt to correct the problem as best he could, to no avail. So he without hesitation ordered a new part and assured us it would be made right. We live 96 miles away so having to come back is an inconvenience for us, so he oftered an incentive for us to remain happy. So far we have nothing but good things to say about the dealership and the personnel, especially Joseph. More

Excellent as always My husband and I just purchased our second vehicle- we received such good service the first time that we had to return to our previous salesman- none My husband and I just purchased our second vehicle- we received such good service the first time that we had to return to our previous salesman- none other that Needham Shotwell. We are always so impressed with his customer service that we always tell family and friends about our experience. When we consider rating Mr. Shotwell (5 stars is just not enough) when it come to the care, attention, detail and follow-up that he provides to his customers. Keep up the good work and we will keep coming back. Leo and Rosalind Mouton More

good service service very good.price is best.nick makrakis is great service. I many times talk to his the price.his many times tall to his manager give me good pri service very good.price is best.nick makrakis is great service. I many times talk to his the price.his many times tall to his manager give me good prices. More

Great Service We always get excellent service here and that is the main reason we keep coming back. We will never own anything but a Lexus! Thanks! We always get excellent service here and that is the main reason we keep coming back. We will never own anything but a Lexus! Thanks! More