Northside Honda

Mike was very helpful and knowledgable about the Ridgeline we came in specifically to see. I saw the vehicle online, called the dealership and Mike informed me that it was still available and to co Ridgeline we came in specifically to see. I saw the vehicle online, called the dealership and Mike informed me that it was still available and to come in and he would show it to us. His level of courtesy and professionalism was above par and he never made us feel pressured or hurried in any way. We would definitely come back to Benson Honda to see Mike and purchase from him again. Job well done! More

I walked in dealership to speak with a salesman and try to see what my options where and Mr. Thomas overall was a pretty much I'm. Gonna help you out type of person from the start of his character he help to see what my options where and Mr. Thomas overall was a pretty much I'm. Gonna help you out type of person from the start of his character he help me get into the car my wife and I were looking for I will definatley recommend Mr. Thomas to anyone I run into he cares and is willing to help you get into the car your looking for this honda dealership in the future will continously will get my buisness because of Kewause Thomas and I will tell anyone that is purchasing a new or used vehicle to go to Benson Honda there with people like Kewause working there ill be back.... Thank you Benson Honda and Mr. Kewause Thomas you went above and beyond your expectations for my family thank you soooo much. More

I was going to purchase the car from Gunn Honda, but Michael Juarez worked with his management to match their price and add additional features. Michael Juarez worked with his management to match their price and add additional features. More

In looking for a new car I went to several Honda dealerships and Benson, without a doubt was the very best! My salesman, Michael Juarez, was amazing and did an incredible job in getting me exactly w dealerships and Benson, without a doubt was the very best! My salesman, Michael Juarez, was amazing and did an incredible job in getting me exactly what I wanted. There is no doubt in my mind that Benson Honda is the best! More

James kept in touch to make sure I got the vehicle I wanted. He worked out the best price possible to match my budget and made the whole buying experience awesome. He has followed up to make sure I am wanted. He worked out the best price possible to match my budget and made the whole buying experience awesome. He has followed up to make sure I am completely satisfied with my purchase and I am very grateful to have had such a wonderful experience. I would definitely recommend him and Benson Honda to any friends or family in the market! More

Mr.Thomas had great customer service. He was extremely knowledgeable about the inside n out off the vehicles I was interested in. when I am ready n two weeks I will be back to deal with Mr.Thomas. Overall knowledgeable about the inside n out off the vehicles I was interested in. when I am ready n two weeks I will be back to deal with Mr.Thomas. Overall he made my car shopping experience easy and comfortable. More

James R. was an exceptional salesman. He was very knowledgeable and made my car buying experience more enjoyable than previous buys in the past at other dealerships. The management and finance person knowledgeable and made my car buying experience more enjoyable than previous buys in the past at other dealerships. The management and finance personal were all pleasant and easy to negotiate with. The staff on a whole was excellent and I was in and out with exactly what I wanted at exactly the price and payment I wanted. I would recommend this dealership to everyone! More

James was very knowledgeable in knowing the "ins and outs" of the car. Even though my last car was very similar, he still went over the entire interior and exterior of the car explaining each detail of outs" of the car. Even though my last car was very similar, he still went over the entire interior and exterior of the car explaining each detail of the car. He was very courteous and conscientious and would recommend anyone to go and see him. More

Horrible experience and very unprofessional. The salesman was good and worked with us somewhat. But, it was obvious either he or the manager was looking to make their monthly salary off of us. My salesman was good and worked with us somewhat. But, it was obvious either he or the manager was looking to make their monthly salary off of us. My horror with Benson was not as bad as others but I went there to buy a new Honda Accord. You expect to do the back and forth when it comes to price but it was obvious the dealership wanted to make as much money off of me as possible without giving me a square deal. I pointed out the prices at Gunn Honda were much cheaper so they made an effort to match the prices at Gunn. I had my eye on a 2011 V6 Demo on the show room floor but was going to pay the same price for the demo as the 2012...(I must point out the first time I went to the dealership to see it as advertised on their website it was gone...the general manager was driving it and and I would have to return another day to see it). After the back and forth they dropped the price to be a whopping 1000 dollars under the 2012...not worth it. The salesman went back and the general manager is yelling, and I do mean yelling, at the salesman saying, "Tell him No! I don't have time for this!". The general manager then slams the so called invoice in front of the salesman. When the salesman returns the general manager has lowered the price a whopping 500 dollars (this made it 1k off of the 2012). I pointed out to the salesman the manager seemed upset to which the salesman stated he has gotten use to it. To ensure Mr. Tom Benson doesn't think this guy is the best, I took my business elsewhere and purchased the same car at another lot. The manager of that lot is the most unprofessional person I have come into contact with. Simply worthless and he does not respect his sales staff, whom he works with daily, and he definately does not respect the customers. The sad part of this story is I figured they would only come down a little bit more and I was willing to pay it and I would have bought that car that night. However, that temper tantrum was a turn off and I will be dog gone if I will give Benson my money when he employs a bi-polar manager. Mr. Benson, I wonder how many people this manager has ran off? This may have appeared to be a sales tactic but I felt personally disprected and offended by his behavior. You may not care about my feelings but as I said before, I do not think this is the first time he has done this. I encourage the Benson Honda sales staff to continue to add reviews to keep the ratings up as this is the only way they will not have an overall 1 star rating. Our sales person Richard was good. he tried hard to seal the deal as is expected by a salesman. He appeared to be knowledgeable as well. If I was rating this based on Richard alone there would be many more stars...however, the leader of this place needs to be fired. Funny how another person had a situtation where he callse the manager "Unprofessional"...may not just be me...Mr. Benson, FIRE THAT GUY! Heck, he is running up miles on your cars that could be sold! I do not know the managers name and really do not care to to know his name but he was working on 31 Oct 11 in the evening and he sat in the corner office. I do not think he had a mustace but he did have a beard. More

This guy ripped me off, I wanted to buy a Honda Pilot, he offered me a 2011, apparently the last on on the lot, I did asked four times to show me a 2012, he never did, all the paperwork was incorrect, he sai offered me a 2011, apparently the last on on the lot, I did asked four times to show me a 2012, he never did, all the paperwork was incorrect, he said one thing, he gave me another, at the time he handed me the new keys the car had 660 miles more than what the signed paper said it had, he offered me so much for my trade in and the paper showed something else, they signed me up for warranties I never requested, I end up with a 2011 that cost more than a 2012 with a higher trim. I will NOT RECOMMEND THIS PLACE TO DO BUSINESS WITH, Please GO SOMEWHERE ELSE More