Northside Honda

Worst dealership in SA. Non-professionals!!! Avoid We Worst dealership in SA. Non-professionals!!! Avoid We were called by the dealership mutiple times claiming that they can beat anybody's price by $500 Worst dealership in SA. Non-professionals!!! Avoid We were called by the dealership mutiple times claiming that they can beat anybody's price by $500 so we went there for trade in our old odyssey. They wasted our 5 hours during which they appraised our old car and let us test drive the new one. When they brought up the numbers at the end after long wait then it would be a shocking one. They put their car at 41K (for which we had an offer of 34K) and our car for RIDICULOUS amount of $2000 (valued at $9000 on KBB that we finally sold via craigslist for $8000). They are bunch of idiots who don't know how to run the business. That sales manager was rigid with blank face - didn't look he wanted to sell his car. He never tried to get our business and he let us go by changing his statement "We can beat anybody's price if it is reasonable" - quite idiotic phrase with no sense from a school boy. More

This dealership is fantastic! Upon arriving to the dealership my husband & I were met by Chuck Medley who provided us with nothing but hospitality from beginning to end. Chuck is friendly and knowledg dealership my husband & I were met by Chuck Medley who provided us with nothing but hospitality from beginning to end. Chuck is friendly and knowledgeable, and did not pressure us to buy. Rather, he was able to coach us into making the best choice in a vehicle for our family. I would absolutely recommend this dealership to anyone thinking of purchasing a car. Benson Honda takes care of their people, a special thanks to you Chuck! Look forward to working with you on our next car purchase. More

My husband and I had the pleasure of working with Aaron Salazar. When we first walked in to the sales floor, we were not greeted by a single salesman, and we were quite shocked, so we stopped and started l Salazar. When we first walked in to the sales floor, we were not greeted by a single salesman, and we were quite shocked, so we stopped and started looking into a car that was on display when Aaron approached us and asked if we had been helped. We answered immediately that we had not and he directed us to a desk and asked what we were needing. He was very knowledgable, professional, patient, and respectful. I am very picky and demanding when it comes to picking a new vehicle, well in everything we purchase, and he met our every need and helped in every way he could in the most respectful way. He even stayed two hours later after they had closed because he was willing to meet our expectations and go out of his way to help us. We have now had our vehicle for two months now, and he followed up with us recently to see how our new vehicle is doing and how we like it, and also has gone out of his way to continue to help us. I could not have been more happy and pleased. I highly recommend having him as your go-to when you purchase a new vehicle. He made us feel like close friends that he wanted to take care of instead of "commission". He deserves the highest praises for his hard work! Thank you again for everything Aaron! Benson should be honored to have a great person working and representing their company! More

I was helped by Carolina Amaya. She was very professional and attentive to all of our needs. She made us feel like family. Another big plus is that she was able to communicate with my husband, who only speak and attentive to all of our needs. She made us feel like family. Another big plus is that she was able to communicate with my husband, who only speaks spanish. We loved working with Carolina. She is the best of the best that I have ever had the pleasure of working with. When it comes to making a big purchase like a new vehicle it makes you feel good when you have trust between your family and the sales person. I have already sent my mom and friends to her! Thank you for helping our family Carolina. We appreciate everything you have done for us! More

You all have Greast Customer Service, I feel very You all have Greast Customer Service, I feel very privileged to have had Kevin assist me, i dont usually like to stop in to dealership because i ofte You all have Greast Customer Service, I feel very privileged to have had Kevin assist me, i dont usually like to stop in to dealership because i often get pressured into thinking i have to buy a car but that was not the case with Kevin. He was very kind and very helpful, and overall my experience with him was very rewarding. i will gladly spread the word about how awesome you guys are! Thanks again Kevin hope to see you again very soon! More

Samantha Tillman was very helpful and friendly when I came into the dealership. She had a warm friendly smile and was there to help me. I will continue to come here for any service or car I might need. came into the dealership. She had a warm friendly smile and was there to help me. I will continue to come here for any service or car I might need. More

I had a excellent experience in Benson Honda. I was being assisted by Jason Bell from the sales team. He was very patient and Knowledgeable. He helped me in selecting and narrowing down to what I needed most assisted by Jason Bell from the sales team. He was very patient and Knowledgeable. He helped me in selecting and narrowing down to what I needed most on my daily commute. I sincerely look forward to have more business with Benson Honda. I especially thank Jason for his interest and helping me find the right car. I would recommend his services to anyone coming in Benson Honda. You rock!! - Anindya Dutta (Andy) More

Best of the best service her at Benson! WOW! I have never had a buying expericne like this! Kewause Thomas is Top Notch! & top drawer ! ! I only buy my car's from him, we have followed him fro never had a buying expericne like this! Kewause Thomas is Top Notch! & top drawer ! ! I only buy my car's from him, we have followed him from other dealerships! As long as he is here we will all be buying our car's from Benson! And my family is huge! He had an answer for all my questions! just great! More

Kewause Thomas was great!!! He was professional and Kewause Thomas was great!!! He was professional and knowledgable while assisting me with my new car. He explained the process thoroughly and help me Kewause Thomas was great!!! He was professional and knowledgable while assisting me with my new car. He explained the process thoroughly and help me with the best customer service EVER!!! I would recommend him to everyone I know!! More

10/24/13 I would like to report a terrible 10/24/13 I would like to report a terrible experience with David Nelson in finance. When my fiancé and I went into Benson Honda on 10/9 (Wednesd 10/24/13 I would like to report a terrible experience with David Nelson in finance. When my fiancé and I went into Benson Honda on 10/9 (Wednesday) to purchase a vehicle we had a vehicle buyers check from Randolf Brooks Federal Credit Union to pay for the car out right. We found the car we wanted at the right price and had a wonderful experience with the salesman. It turned out to be a different story in the finance office. David insisted that we listen to how he could offer us a much better interest rate and warranty than RBFCU ever could. We told him that we were happy with our current interest rate that we already obtained and we had been satisfied customers with RBFCU for years. Another huge issue we had is that we didn’t want more hard pulls on our credit reports. With some coxing he said he could drop a point off of our already offered interest rate by putting us with Wells Fargo. He said we were approved through RBFCU so Wells Fargo would definitely finance us with no problem. So, ignorantly trusting, we signed the papers to set the deal in motion. Unfortunately I failed to notice a pre-checked box with the words “assigned without recourse”. David never mentioned that if Wells Fargo didn’t accept us, then he could legally do more hard pulls until he found someone who would finance us. And that’s exactly what happened, even after we explicitly stated we were only ok with one more pull to see if we could find a better interest rate. We take the car home under the impression that we would be financed through Wells Fargo, which is what David told us as we shook hands and left his office on 10/9 (Wednesday). A few days pass and I get repeated phone calls while I’m at work, sometimes just a single ring from a (210) 341-1356. On 10/10 (Thursday) I receive a call/voicemail from Ryan our salesman, politely asking us how the car was and informing us that our mats and trunk tray were available for pick up at the dealership. We go in that afternoon and pick up our mats and nothing was mentioned about a problem with financing. After that day I received one call on 10/11 (Friday), one on 10/14 (Monday), one on 10/15 (Tuesday), one on 10/16 (Wednesday), one on one on 10/18 (Friday). I was able to answer the call on the 18th (because I happened to be off work before the finance office apparently closed for the day) and it was David told me my social security number was flagged and I needed a paper verifying that my name did indeed belong to my social security number. Wells Fargo accepted us, but was just waiting on verification of my SSN. I was pretty upset that he didn’t bother to leave me a voicemail earlier to tell me what was going on. I was angry and wouldn’t have the chance to go down to the SS office until Wednesday morning. I asked for his email because I find it easier to correspond that way since I work two jobs and have odd hours. I emailed him stating how incredibly upset I was at the inconvenience and that due to my work schedule he’d have to wait until 10/23 (Wednesday) for the paper. I check the mail on 10/14 (Monday) and find a letter from SACU stating we were denied an auto loan. Frustrated and confused I check my Credit Karma and my fiancé checks his and we find multiple pulls from Wells Fargo on 10/10 (Thursday) and Chase on 10/14 (Monday). Furious, I head over to Benson Honda after work on 10/21 (Monday) to find out what’s going on. The story, according to David, is that on 10/10 (Thursday), the day after we took the car home, David’s boss and head of the financing department, waltzed into the office and saw we were pending approval from Wells Fargo and took the liberty of running our credit again with two other financial institutions to find one that would accept us without needing proof of my identification. And he did it all without David’s knowledge. Well, first David told me he wasn’t sure who was responsible for re-running our credit, and then he told me he was pretty sure it was his boss, and then the final story was his boss was ultimately responsible. I expressed my dissatisfaction with the lack of communication, but David didn’t seem apologetic or offer to bring his boss in for an explanation of the events. He was rude, interrupted me, and was overly aggressive when talking to me. I left Benson Honda baffled and horribly upset at how everything I was trying to avoid during the process had ended up happening after all. If I had the chance I would take the car back and call all debts even, but unfortunately the world doesn’t work like that. I will NEVER buy from Benson Honda again, nor will I refer friends or family to them. My fiancé has been getting his car serviced there for years, but will no longer be taking his civic there for oil changes or maintenance of any kind. I would like to personally speak to the General Manager and Finance Manager about this. To at least find out what really happened and not have to listen to the c*** that David threw at me the last time I was in his office. More