Northside Honda

Not a good experience Went to Benson to purchase an LXS coupe in red. Not only was I told over the phone it was in stock, but they would accept my offer of 23500.00 drive o Went to Benson to purchase an LXS coupe in red. Not only was I told over the phone it was in stock, but they would accept my offer of 23500.00 drive out. I told them I would drive in from Corpus and buy that day. The manager Jason was going to hold the keys for me. When I got there it took more than 30 minutes to find the car. I was then told they didn't have the red only the blue!! I asked why they hadn't known that before I drove all the way in and the "manager" said the inventory must hadn't been updated. That to me was an incompetent excuse. They offered to trade for one but it would have an additional pricing of 1200.00 dollars because of extra equipment or I could just buy the blue one for 800.00 more.Typical car salesman dishonesty. The sales person looked confused and asked another sales person what an LXS was? Considering this was a pre-determined deal it should have been an easy experience. He then suggested I get lunch while they try to come up with a solution. I ended up leaving and buying at Fernandez. They may have a new building, but definitely the same old car tricks. More

full of deception I was with honda benson since I moved here in San Antonio. At first I was satisfied maybe because someone or one of the service technician was honest. I was with honda benson since I moved here in San Antonio. At first I was satisfied maybe because someone or one of the service technician was honest. Well he moved out. that's when I started to have problems. They will fool you in telling you that you need to fix this and fix that or change this or that even though the parts are good. And for the price of service is so high. I made a comparison and I saw the difference. I made a better business bureau complaint. More

Process was a breeze!!!! Vivian, Chris, and Claudia were awesome. All so personable and very helpful. If you want an excellent customer service experience and the feeling of n Vivian, Chris, and Claudia were awesome. All so personable and very helpful. If you want an excellent customer service experience and the feeling of no pressure...just having a conversation with a good friend ASK FOR VIVIAN she will take care of you! More

Seamless process Vivian Aguon is the gal to see! On August 30th I found the CR-V I was interested in online. Scheduled an appointment with Vivian. She had it up front Vivian Aguon is the gal to see! On August 30th I found the CR-V I was interested in online. Scheduled an appointment with Vivian. She had it up front ready for us to test drive by the time we arrived at dealership. Service was great & process was seamless. Thank you Vivian! More

Friendly Vivian Aguon is very nice and pleasant to work with. I especially appreciated her helping me with the setup info in the car before I left. It is comfo Vivian Aguon is very nice and pleasant to work with. I especially appreciated her helping me with the setup info in the car before I left. It is comforting to know I can still call her anytime with questions. More

Exceptional service! Vivian has a gift for sales. We had a bad experience with another dealership so my husband went online to look at reviews of other dealers. He found V Vivian has a gift for sales. We had a bad experience with another dealership so my husband went online to look at reviews of other dealers. He found Vivian's reviews online and decided to call her for an appointment. I'm so happy he did. We were impressed with Vivian's attitude. We arrived early so we got to see her interact with another customer. She provided excellent customer service in what could of been a difficult situation. Vivian got us a great deal on our CR-V and our trade-in. We will definitely recommend Vivian to our friends and family. More

New car purchase at Benson Honda To Whom it may concern, I wanted to say how pleased we were with Philip Rodriguez who sold us a new 2014 Honda Accord EXL last Saturday 8-16-2014. To Whom it may concern, I wanted to say how pleased we were with Philip Rodriguez who sold us a new 2014 Honda Accord EXL last Saturday 8-16-2014. Where do you find these people? This young man made us feel very comfortable, and with his knowledge and demonstration of the car's technical superiority over the Ford Focus we were contemplating purchasing, ( Phillip didn't know we were thinking about the Ford purchase), he answered every question we had, without fault. I immediately felt the difference between the two cars. There was no comparison when I was directed to the drivers seat of the Honda. I was very surprised how well the car was designed. This car has more appointments on it than my 2007 Cadillac DTS, fully loaded. So, I want to thank you for the pleasant experience that we had with Phillip, my wife just loves her new car. I'm very satisfied with the way we were treated, and I feel that we have found a new home. Sincerely, Tom & Dottie Blackshear More

Great dealership I really enjoyed my whole buying experience here. This was my first experience buying a car practically by myself and Vivian Aguon was very helpful. S I really enjoyed my whole buying experience here. This was my first experience buying a car practically by myself and Vivian Aguon was very helpful. She took her time with me and was very good at negotiating with me. I would definitley do business here again and with her. More

Benson consumer review Vivian is the honey badger of car sales....a real go- getter who has a fine temperament and is patient with people. I'd love to have a beer with her Vivian is the honey badger of car sales....a real go- getter who has a fine temperament and is patient with people. I'd love to have a beer with her and discuss the car business. More