Northside Honda

Broken promises & poor customer service I bought a used 2014 Honda Civic from Fiesta Honda. I love the car but hated the customer service. They broke their promises and didn't bother to comp I bought a used 2014 Honda Civic from Fiesta Honda. I love the car but hated the customer service. They broke their promises and didn't bother to compensate me for wasting my time and the inconveniences. I will never buy a car from this dealership ever again! More

excelent customer service I feel completely satisfied with excelent customer service. The persons attending me were very nice and comprehensive. I highly appreciate their since I feel completely satisfied with excelent customer service. The persons attending me were very nice and comprehensive. I highly appreciate their sincerity and honesty in doing a fair business. More

Oil Leak Problem Fiesta Honda Dealership is simply amazing. While customers wait on their vehicle, they insist on you going to a customer wait room with generous snack Fiesta Honda Dealership is simply amazing. While customers wait on their vehicle, they insist on you going to a customer wait room with generous snacks and treats for you while you wait. I was in such a panic about my huge oil Leak Problem and Mr Tobin took great care of Everything! They were so patient, kind, and made sure that each customer was helped. I greatly appreciate Mr Tobin as well as Carlos for their PHENOMENAL service! I highly recommend anyone who needs service on their Honda vehicle to come here! More

Oil change Got my oil changed. They did it. Nothing bad nothing great I wish the waiting room was more like the north park dealerships. They had food and drink Got my oil changed. They did it. Nothing bad nothing great I wish the waiting room was more like the north park dealerships. They had food and drinks available for free More

Buying car and bad service I bought tow used pilot and one brand new. They gave me one the quote on price, but on the contract they monopolized the price when I asked why I did I bought tow used pilot and one brand new. They gave me one the quote on price, but on the contract they monopolized the price when I asked why I did not get my answer. I wish I never gone there. I charged more than should be. I have the quote for a car that I check but I bought a car with same features with different price on contract. Now you can judge More

SERVICE ISSUE I took my FIT in because the air pressure light was on and the oil change light had to be reset. I got there right when they opened on a Saturday and I took my FIT in because the air pressure light was on and the oil change light had to be reset. I got there right when they opened on a Saturday and was taken right of way. I only had to wait an hour. Thank you for awesome service ! More

No customer service From the moment I had been contacted by fiesta I had been pushed aside. For example when I arrived thinking I was talking to a sales rep I was pushed From the moment I had been contacted by fiesta I had been pushed aside. For example when I arrived thinking I was talking to a sales rep I was pushed aside. I was treated like like I wasn't important when one of the donts is you take care of the customer that arrived first not push him off to another salesman wrong answer. Made me feel unimportant. They don't listen to you when you don't have a down. Then I had surgery in January for a hernia so I missed two months of work. The salesman didn't listen to the customer . And then they had Ford F-150 they didn't even inspect but they had it on their website. They need to listen to what customers are saying More

Our third Honda from Fiesta This is our third Honda from Fiesta dealership. Was in & out in less than two hours. Oscar was professional and provided great service. Will be back This is our third Honda from Fiesta dealership. Was in & out in less than two hours. Oscar was professional and provided great service. Will be back More

Professional, courteous and thorough Had to have major repairs which required overnighting parts. Received a loaner car for 3 days. Alena was very helpful and contacted me about the pro Had to have major repairs which required overnighting parts. Received a loaner car for 3 days. Alena was very helpful and contacted me about the progress of the repairs. More

They help me understanding my complex CRV-Touring car I always get answers on my questions. Some of the employees understand the inner workings of the complex dash board settings which at times can be i I always get answers on my questions. Some of the employees understand the inner workings of the complex dash board settings which at times can be intimidating to us. I only wished they gave classes at the time of purchase regarding these settings. A one on one presentation is given but who remembers what they say when you just made such a big purchase? Otherwise, we love the Touring CRV! It's fantastic and we love to travel in it. We have noticed a change in personnel lately and when it changed hands a few years ago. We also live 5 minutes from this dealership! So convenient! More