Northside Honda

My experience at Benson Honda was memorable. The service I received was absolutely outstanding. Mr. Moran was very polite from the start to finish. The information provided was explained professionally of I received was absolutely outstanding. Mr. Moran was very polite from the start to finish. The information provided was explained professionally of my vehicle repairs. The time it was done was quickly done. The pricing was fair and I just felt like I could trust him. He made my experience there a great one. I will definitely go back. More

After purchasing our 2012 Honda Oddysey, the dealership gave us a 3.5 Interest rate, and we purchased the extended warranty. However, I returned two weeks later and completed the extended warranty cancell gave us a 3.5 Interest rate, and we purchased the extended warranty. However, I returned two weeks later and completed the extended warranty cancellation paperwork. The finance manager, Lori Solis, told me to give the secretary the cancellation paperwork. I asked for a copy, but she told me she could not make me one. I returned a few days later and could not get any help in getting a copy, because the secretary was not there. About a month later, on or about 15 Feb, my wife and I returend to get to see if we could get a copy of the paperwork, and found out that it was missing and was never submitted. Finally we got with Chris Gans, and he took the time to help us complet a new cancellation form and submitted it. We are still waiting the 4-6 weeks to pass, to see if the cancellation is in affect. Another thing is don't believe the sales person nor the ticket price on the vehicle, they told us that they were having a special,and we, after lowering the price about $2000., still ended overpaying a few thousands over the sticker price, after it was all said an done. Try to get your finance done through a bank,right now they have lower interests thatn the dealership. I've notice how everyone is helpful when you first show up to look, and purchase a vehicle here, but afterwards, they most representatives ignore you, as if you have no need to be there. Its like a fish, when it sees the first bait it attacks, but after is has already eaten there is no interest. From what I have seen in the past two vehicles that I have purchased, thats nothing new with most dealerships; but they surely rave about customer satisfaction. Not sure that if I purchase another Honda, it will be at this dealership. I'll probably go to Austin and see if I get a better deal and hopefully find a place that has the best interes for the customer. More

I had a wonderful experience dealing with Benson Honda. They were efficient, upfront, and made all aspects of car buying rather pleasant. I got a great price for my trade-in and a great price with my new They were efficient, upfront, and made all aspects of car buying rather pleasant. I got a great price for my trade-in and a great price with my new purchase. I needed a car with better mileage than my big pick up and I found it at Honda. I had previously gone to Gunn Honda, and they apparently didn't want to work with me due to the amount of money I owed on my truck. They told me they were happy that I still loved my truck. The fact is that with gas prices going through the ceiling I still needed a economical car. Benson Honda seemed to understand this and made it all happen. I would recommend this dealership to anyone trying to purchase a Honda. More

I would like to thank Richard for all his effort to get us in a great vehicle, at a super rate. Seeing as we are both canadian, we got along fine. Thanks again Richard us in a great vehicle, at a super rate. Seeing as we are both canadian, we got along fine. Thanks again Richard More

I walked into Benson Honda with what seemed like an impossible and bad situation. I was at my wit's end and like a well oiled customer service machine, they jumped on our case set on making us satisfi impossible and bad situation. I was at my wit's end and like a well oiled customer service machine, they jumped on our case set on making us satisfied customers. Greg Dick was our superb sales manager that with his ever so patient voice helped us look at car after car until we found the one we wanted. Andy Irizarry was busy crunching numbers and making it happen - and he did it all with a confident smile. Jay Torres was almost fluid with the way he worked the finances all while maintaining a very personable connection with us! I am now a forever Honda customer! Thank you to the three of you for making me believe in top notch customer service again!! More

I appreciate the respect and consideration I received from Benson Honda. Everyone was professional and helpful in the new car buying process. I will recommend Benson. from Benson Honda. Everyone was professional and helpful in the new car buying process. I will recommend Benson. More

Mike Cuellar was phenomenal & got me out of my high mileage vehicle when numerous other dealerships could NOT. True to his word & very diligent. Highly recommended. Thanks again Mike!!!! mileage vehicle when numerous other dealerships could NOT. True to his word & very diligent. Highly recommended. Thanks again Mike!!!! More

I would definately recommend Benson Honda and Mike Cuellar to anyone I know is looking for a vehicle. Mike saw me drive up and as soon as I got to the front area of the dealership he immediately start Cuellar to anyone I know is looking for a vehicle. Mike saw me drive up and as soon as I got to the front area of the dealership he immediately started to help me even though my appointment was with someone else. Mike is very professional and sincerely cares about helping you to find exactly what you want. He asks all the right questions in the beginning as to not continue to take test drives in different vehicles. When he does bring the vehicle he thinks you want, he gives full details of the vehicle and explains all the perks and amenities of the vehicle. I have never had such a great experience in buying a new vehicle and Mike and my finace lady were very professional and caring! I have never been in and out of a dealership driving away in a vehicle in such a short amount of time and happy while leaving the dealership. Mike also did everything he could to make sure that I was happy in my vehicle. Mike even remembered me when I went to pick up my new tags. I will definately tell everyone of the experience I had with Benson Honda. Thanks for all your help! More

I was very impressed by the customer service I received from Benson Honda, in particular, from Mr. Cuellar and Mr. Torres. I had gone to another dealer initially and had been given a quote for a new Odysse from Benson Honda, in particular, from Mr. Cuellar and Mr. Torres. I had gone to another dealer initially and had been given a quote for a new Odyssey and was going to buy from that dealer. My wife suggested that I go to Benson to see what they could do. I really didn't think they would be able to match or beat the price I got from the dealer. I was amazed that they (Benson) actually gave me an offer that was $1000 below the other dealer. The salesman, Mr. Cuellar, was very helpful, friendly, and did not resort to the typical car salesman's tactics. I never felt pressured and the process was absolutely painless I was equally impressed with the service I received from the finance department (Mr. Torres). This usually where the car buying nightmare happens, but Mr. Torres was professional and not pushy at all. He explained everything that he did, and seemed more concerned with my satisfaction than with trying to sell me all of the extra insurance that gets offered during the financing phase of sale. I strongly recommend Benson Honda based upon these two gentlemen. More

I would STRONGLY recommend Benson Honda. They were extremely easy to work with in every step of the process. They were very willing to work with me on price. I have purchased my last three vehicles extremely easy to work with in every step of the process. They were very willing to work with me on price. I have purchased my last three vehicles from Benson Honda because they offer a relaxed, friendly, no-pressure, no-games atmosphere. They were willing to do what it took to get my business and appreciate all of their help. I will definitely be going back when its time to purchase a new vehicle. Dana Caldwell and Craig Davis were great. More