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Northside Ford - Service Center

San Antonio, TX

3.6
156 Reviews

156 Reviews of Northside Ford - Service Center

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July 08, 2018

Service w / courtesy He helped with my daughters car. Didn't give up. Still trying to figure mine out. Good man to work with. An assist to NorthSide Ford More

by Fun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rigdon
Jul 17, 2018 -

Northside Ford responded

Thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

July 06, 2018

Good service but quite busy Have bought my car this dealership & have always had a good experience . Since I bought the car new here I have never gone anywhere else to get my car More

by Car08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kohler
Jul 17, 2018 -

Northside Ford responded

We really appreciate you taking the time to leave us feedback on your visit! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 05, 2018

I was able to get all work done in a timely fashion. Everything went as expected and the service staff was very professional. I waited in the service lounge for the duration of the service and was able t More

by Jon77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Perez
Jul 16, 2018 -

Northside Ford responded

Jon, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

June 18, 2018

Great service and experience . Would go back again to get my oil changes. Everyone was super and the truck was washed and cleaned when returned. More

by russnapper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown service tech.
Jun 18, 2018 -

Northside Ford responded

Thank you so much for sharing your fantastic review. We are so happy to hear you had a great experience with us. We look forward to seeing you again.

June 02, 2018

Recall notice on my Ford Fusion Service was perfect and very prompt all the people I spoke with were great and took care of all my needs and I was done in less than an hour I forgot More

by Gordon39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2018 -

Northside Ford responded

Thanks for sharing your great experience with us regarding the recall for your Ford Fusion. Please let us know if we can assist you again, Gordon!

May 07, 2018

Excellent and prompt service. Great check-in attention and explanation of work on the front-end to start. Follow-up was excellent to give a status update and car ready prior to es More

by Pharrisp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
May 07, 2018 -

Northside Ford responded

Hello, We enjoyed providing you with excellent service from start to finish. Thanks for choosing us!

May 06, 2018

Quick service This was the shortest wait time I have ever had at this quick lane. I don’t get a lot of time off from work during the week so quick service is import More

by Puggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2018 -

Northside Ford responded

We're glad that you enjoyed our fast service! We understand your busy schedule, and it's our pleasure to help you get back to your day. We hope to serve you again for your future vehicle needs.

April 18, 2018

Regular maintenance North side Ford and Gary Conn take great care of my Ford Edge. Always dependable and keeps me informed of any necessary maintenance. My Edge runs gre More

by Brenda P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Conn
Apr 18, 2018 -

Northside Ford responded

Hi Brenda, thank you for sharing your great experience with our service team! We're glad that we've earned your trust through our dependable service. We look forward to passing on the compliments to Gary and the rest of the service team.

April 18, 2018

Oil change and state safety inspection Always going above and beyond to get the job done right. Any questions were answered promptly and explained in laymen terms. Would definitely recommen More

by Juarez1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Medcalf
Apr 18, 2018 -

Northside Ford responded

Thank you for the recommendation! We're glad that we impressed you with our friendly and dependable service team. We hope to serve you again for your future vehicle needs.

February 08, 2018

I got what I wanted They provided me everything I needed in information and worked with me until we both got a good deal. Larry knew his stuff and made the experience rel More

by ScottH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2018 -

Northside Ford responded

Hi ScottH, Thank you for leaving us a fantastic five-star review. We are thrilled to learn that you had an exceptional experience with Larry. He's very knowledgeable and makes sure his guests are taken care of. We appreciate your business and look forward to seeing you soon!

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