Northside Ford - Service Center

They wanted to keep my truck for 5 days before they could look at it, but they would not let me set appointment or drive truck until they were available to look at it. I was told that the only way to "get i look at it, but they would not let me set appointment or drive truck until they were available to look at it. I was told that the only way to "get in line" for service was to leave my vehicle but it was 5 days out before they would get to it. This is the most idiotic process I've ever heard. More

Service was excellent. Jonathan Cordero was awesome. Keep me informed all through the repair process. Highly recommend. Thank you for a job well done. Jonathan Cordero was awesome. Keep me informed all through the repair process. Highly recommend. Thank you for a job well done. More

Adam Kohler Quick Lane Manager, outstanding service and attention. He has taken care of all my vehicles over the years, recommend him highly. attention. He has taken care of all my vehicles over the years, recommend him highly. More

The service dept manager and his team were all very professional , courteous and knowledgeable of my visit. professional , courteous and knowledgeable of my visit. More

Service Writers are courteous and efficient. Wait times are acceptable. I use the coupons and save. Wait times are acceptable. I use the coupons and save. More

The staff in the Quick Lane are very friendly and professional. Adam was the recitation that checked me in and he was very good at explaining what they were going to do and how long it would take. professional. Adam was the recitation that checked me in and he was very good at explaining what they were going to do and how long it would take. I also appreciate having a comfortable waiting area and free coffee! More

Service Tech Christian Benzaque did his best to take care of the Transmission issue( shudder in deceleration) on my 2021 F150 Powerboost Truck. It took more than 2 weeks instead of 1.5 weeks because of some of the Transmission issue( shudder in deceleration) on my 2021 F150 Powerboost Truck. It took more than 2 weeks instead of 1.5 weeks because of some parts being ordered after the Torque Converter was replaced. Overall, still satisfied with the Service in NSFord- my go to Dealeship esp for Service. Keep it up n give commendation to Christian! Happy New Year! More

I had my ac checked. The compressor was changed out but it still only blows cold air from the dash. They did not repair the airflow control inside the cab of the truck The compressor was changed out but it still only blows cold air from the dash. They did not repair the airflow control inside the cab of the truck More

No issues with service. Staff very helpful. Bought my 2016 Explorer from NS Ford. Price for a New Ford thanks to the DemoRats way to Expensive. Merry Christmas 🎅 Staff very helpful. Bought my 2016 Explorer from NS Ford. Price for a New Ford thanks to the DemoRats way to Expensive. Merry Christmas 🎅 More

I brought my car in for a 80K The Works. I was very pleased with the job and the a/c filter replacement. A sticker was placed on my windshield stating when my next checkup is due. I plan I was very pleased with the job and the a/c filter replacement. A sticker was placed on my windshield stating when my next checkup is due. I plan to bring my car back to Northside Ford. Excellent job. More