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Northside Ford - Service Center

San Antonio, TX

3.6
156 Reviews

156 Reviews of Northside Ford - Service Center

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January 13, 2025

Service Writers are courteous and efficient. Wait times are acceptable. I use the coupons and save. More

by AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service writers
January 12, 2025

The staff in the Quick Lane are very friendly and professional. Adam was the recitation that checked me in and he was very good at explaining what they were going to do and how long it would take. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam was the rep who I felt with. I would rate him 5 stars.
January 10, 2025

Service Tech Christian Benzaque did his best to take care of the Transmission issue( shudder in deceleration) on my 2021 F150 Powerboost Truck. It took more than 2 weeks instead of 1.5 weeks because of some More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Bezanque
January 07, 2025

I had my ac checked. The compressor was changed out but it still only blows cold air from the dash. They did not repair the airflow control inside the cab of the truck More

by Jjamesphelan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

No issues with service. Staff very helpful. Bought my 2016 Explorer from NS Ford. Price for a New Ford thanks to the DemoRats way to Expensive. Merry Christmas 🎅 More

by andrew64sa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe and Victor
December 02, 2024

I brought my car in for a 80K The Works. I was very pleased with the job and the a/c filter replacement. A sticker was placed on my windshield stating when my next checkup is due. I plan More

by Tophas Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick check
November 28, 2024

Took my car in for a recall on the Powertrain Control Module. When I called for an appointment was told that it would take 2-3 days When I got there, was told might be ready same day. They would call More

by Retired Again
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember name
November 22, 2024

I want to thank and give kudos to Gary Conn for going above and beyond in helping my son & I in getting my sons vehicle fixed. He got it done faster than anticipated. I would recommend Gary & North Si More

by lealma63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Conn
October 10, 2024

I took my F150 in for an oil change and the service was great. I was in and out faster than the estimated time to wait. Friendly and always willing to assist. I would recommend making an appointment, if More

by Maldonadoroberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Williams
October 08, 2024

The service team worked efficiently, communicated and acknowledged every customer, explained the process and all services performed. More

by MavOwner2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown quick oil change employee
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