Northside Ford

My wife and I went to Northside Ford this past Saturday March 26th to shop for a new 2011 Ford Explorer. We were greeted by Connie Black who was very nice and helpful as we went through the buying process March 26th to shop for a new 2011 Ford Explorer. We were greeted by Connie Black who was very nice and helpful as we went through the buying process. She did not pressure us into anything we didn't want to do and was really great to work with through the whole process. If she didn't know the answer to a question, she would go find out. I would definitely recommend Northside Ford and especially Connie Black to anyone who is shopping for a car. It was definitely a refreshing experience from the normal car buying experience. Mark 3/28/2011 More

This salesman uses deceitful practices and is not to be trusted. I called him to cancel my appointment and he asked why and told me that he had to cancelled a family mater to meet me with an attitude and t trusted. I called him to cancel my appointment and he asked why and told me that he had to cancelled a family mater to meet me with an attitude and that he was waiting for me. I told him that I did not want to pay more than the monthly payment on my actual lease on a new lease and he said come by the dealership and I will match the price on a new f150. I meet his assistant because he was busy doing another sale and after an hour and half he comes in and gives me a payment almost a 100 dollars higher than the one he said he will honor. I said no thanks and then he started saying something hear me up and I said No thank you again he continued to raised his voice and storms out the office saying "I can't deal with you" leaving his assistant speechless. Mr. Campbell made me waste my time and his sales tactics are bad and his manners are worse. More

Having recently had a wreck which totaled my previous vehicle, I was already under a great deal of stress. That, coupled with a less-than-stellar credit score, had me panicking. Years ago, I financed a vehicle, I was already under a great deal of stress. That, coupled with a less-than-stellar credit score, had me panicking. Years ago, I financed a Ford Ranger so I decided to try Ford again. I went to nsford.com, completed an preliminary application and it came back with an immediate pre-qualification! I went in the next day, talked with Mr. Freddie Anthony in the Internet Sales Dept., who worked hard to find me the right car (and the right financing), and a couple of hours later drove away in a new 2011 Ford Focus with Sync, Sirius satellite radio and, best of all, 3.9% financing! I am extremely impressed with the level of service I experienced! From start to finish, I was treated with respect, courtesy and absolute professionalism. I could not have asked for a better experience!! More

Mr. Urdiales was very helpful and patient as he explained Mr. Urdiales was very helpful and patient as he explained all the features on my new Edge. Everyone that I met was anxious to meet my needs - and a Mr. Urdiales was very helpful and patient as he explained all the features on my new Edge. Everyone that I met was anxious to meet my needs - and always with a friendly smile and welcome. I will and have referred friends to Northside Ford. I am very pleased with my new Edge and look forward to years of enjoyment. More

Connie Black was the best salesperson we have ever dealt with. My wife and I went to go look for a new 3rd passenger vehicle for my wife and we ended up leaving with two new vehilces. As we were driving i with. My wife and I went to go look for a new 3rd passenger vehicle for my wife and we ended up leaving with two new vehilces. As we were driving into the dealership, my wife indicated she show a car she wanted to look at. When Connie approached us, I informed her specially what we were looking for and she took us directly to the car my wife wanted to look at. Connie was very knowledgeable about the features of the vehicle and also know everything about the specials going on that weekend. We were so inspired with the great deal the finance department got for us, that we decided to trade in my truck and purchase myself a new truck that day. More

Salesperson Marty, fleet managers Wayne and David, and Credit person Jerry were all very professional and informative about their part of the car buying experience. I had a quote from another dealer, and Credit person Jerry were all very professional and informative about their part of the car buying experience. I had a quote from another dealer, and they were able to match it, and even throw in a few things besides. They got me a great loan, and a great rate, and I really got a better deal than I had imagined. I was in and out quickly, and they were able to answer all of my questions to my satisfaction. They followed up with the after-buying process quickly and efficiently, and it was truly a great experience. I would highly recommend this dealership. More

I went to Northside Ford in January 2011 to speak to a new truck salesman. Carl Campbell was there to help me. I wanted a new ecoboost V6 which would not be available until March. We worked out the ord new truck salesman. Carl Campbell was there to help me. I wanted a new ecoboost V6 which would not be available until March. We worked out the order and I made an offer. The sales manager made a counter offer which was acceptable to me. There was no pressure and the staff was very friendly. My truck was due to arrive 6 March. I got a call from Carl in March stating my order would be delayed another 2 weeks. A few days later he called to say they had received a new truck that was virtually identical to the one that I ordered. They offered it to me so I wouldn't need to wait any further. I accepted. I was treated fairly and can't say enought good things about Carl and the staff at Northside Ford. More

charles young was by far the best car sales man i have ever work with he work so hard to get job done that made me very proud to be his customer that by far saying a lot seening how i am 50 years and have ever work with he work so hard to get job done that made me very proud to be his customer that by far saying a lot seening how i am 50 years and have work with a lot of sales men if you would do me a favor and make sure that northside know that thanks joe More

I have bought a number of new cars in my life, but never had the wonderful experience that I had at Northside Ford last week. From the minuet I arrived everyone was warm and welcoming and made me feel like had the wonderful experience that I had at Northside Ford last week. From the minuet I arrived everyone was warm and welcoming and made me feel like what I needed and wanted really mattered. Charles Young was so kind and helpful. He bent over backwads to make sure I had what I wanted at a price I was comfortable with. I can not say enough good things about him. My daughter was with me through the whole purchasing process and she and I both agree we would highly recommend Northside Ford, and most expecially Charles Young to anyone we know is in the market for a car. More

Vivian was GREAT! She listened to what I wanted to know and got me the answers. Even though we kept changing our minds she patiently got us our answers and never tried to pressure us. Jerry in Finance was and got me the answers. Even though we kept changing our minds she patiently got us our answers and never tried to pressure us. Jerry in Finance was also wonderful to work with. It was without a doubt one of if not the most enjoyable experiences at a car dealership we have ever had. More