Northside Ford

James was fair and professional. He worked with me over a number of weeks to get me a fair value for my trade in. On the new car side he spend several hours working up numbers on several cars that I was inte number of weeks to get me a fair value for my trade in. On the new car side he spend several hours working up numbers on several cars that I was interested. When I narrowed it down to one car we were able to come to an acceptable deal with a minimum of fuss. More

Went by your dealership for the first time on Saturday afternoon after having visited with Sames Ford in Laredo, Texas, Ancira Ford in Floresville,Texas, Chaparral Ford in Devine, Texas, and Red McCombs F afternoon after having visited with Sames Ford in Laredo, Texas, Ancira Ford in Floresville,Texas, Chaparral Ford in Devine, Texas, and Red McCombs Ford on I-10 in San Antonio, Texas. I was greeted immediately by a young lady who waved at us and welcomed me to the dealership. After that I met with Ruben Coronado with whom I had spoken by phone only :45 prior to meeting. Ruben had convinced me to visit your dealership vs. making a deal at Red McCombs. He did so by taking the time to quickly review your stock of vehicles that met my needs. When I reviewed the inventory of what I was looking for, F-150 Supercrew, 4 x 4, King Ranch, White, 20" wheels, full accessories, I was very pleased to find taht in fact you had the best selection of the dealerships I had visited. I made my selection and went through the closing process. It was an absolute pleasure to see Mr. Richard Powell who I know from Laredo and with whom I had not spoken in many, many years. Richard is a really nice person who knows the automobile business; his family has been in the business for many generations. Richard was great on the financing and we chatted up old times the entire time. I recently purchased a used vehicle from Car Max for my son. I was pleased with their service and, to be honest with you, I thought I would never go back to buying from a new dealership again because of the old style of doing business ..... high pressure, hanky-panky on the numbers, too many variables to make a clear decision. I didn't experience any of these cliches with you guys and I'm thankful for that. When I buy a vehicle my goal is to walk in, pick what I want and get out of there asap after that, with no hassles, no gimicks, etc... Thanks for making me a North Side Ford customer who will be back when the need arises. Kurt Kraus Black Diamond Energy, Ltd. Laredo, Texas More

This is my third vehicle purchase from Northside Ford in 18 months. This is my first experience in a "factory order" versus buying from dealer stock. While the "factory order" process is more prolonged No 18 months. This is my first experience in a "factory order" versus buying from dealer stock. While the "factory order" process is more prolonged Northside staff are well trained and understand that process. They also continue to meet or exceed my price expectations with every deal. I highly recommend their internet & fleet staff and will suggest to friends and colleagues looking for new Ford vehichles to contact them. More

The dealership was very spacious, comfortable, clean and very friendly. Stephanie in the service department was exceptional in helping me schedule periodic service work and Rowdy Huff in the sales departme very friendly. Stephanie in the service department was exceptional in helping me schedule periodic service work and Rowdy Huff in the sales department was excellent in helping me special order a new 2011 truck from the factory. Rowdy is proactive in calling me to give me updates on the progress of my truck order and Northside Ford gave me more for my trade in than any one else. Chad in the finance department is very experienced in the whole dealership and explaining so many buying options for my new vehicle. There is a discount Enterprise car rental center in the dealership and both Stephanie and Ryan have helped me with a rental in the past by always having a vehicle on the spot in minutes, no waiting. When I didn't need a rental car, Northside Ford has a driver who will take me to the office or home and pick me up to take me back to the dealership when my vehicle is ready. Northside ford has a quicklube center that has better prices than the other oil change places. When I had questions on my maintenance repairs, Jerry in service would come out and take the time to explain any repairs and maintenance questions I had. Thanks John More

Mr. Young takes the "Dread" from purchasing a new car. He replied to my internet request quickly and answered all my questions. I had been researching a vehicle for 6 mos; the same day we spoke new car. He replied to my internet request quickly and answered all my questions. I had been researching a vehicle for 6 mos; the same day we spoke I met with him in his office. I truly felt he was sincere in helping me get the vehicle I wanted in the price range I set. I have been driving Jaguars for 15 years, plan on keeping a "Jag" but am crazy about my new Ford Escort and all the options. Five neighbors have asked for Charles' name and I know my family is in awe of the "syncmyride" option that even a 64 yr old like myself can operate. Thank you Mr. Young for getting exactly what I need and want as well as taking the time to explain all the "extras" to me. My experience was not Great; it was Excellent! More

This is the third vehicle we have purchased from Jason and it won't be our last. Jason goes above and beyond each and every time. He is very organized, professional and has an ability to work with you t and it won't be our last. Jason goes above and beyond each and every time. He is very organized, professional and has an ability to work with you to ensure you are fully satisfied. I highly recommend this dealership and Jason. Together they are a winning combination! More

Just Great to deal with, you really want to buy a car...then they really will do everything they can to make the experience a good one! They did everything i asked and did it quickly. Having w car...then they really will do everything they can to make the experience a good one! They did everything i asked and did it quickly. Having written this.....one important tip for any car buyer.... "Buy only at the last 3 days of any month!" Good Luck and Viva La Ford! More

Carl was great and i love my new explorer. I am very pleased with my trade in amount and the condition of my new car. The sales people made the process very easy and seamless. I would reccommend Northsi pleased with my trade in amount and the condition of my new car. The sales people made the process very easy and seamless. I would reccommend Northside Ford to anyone I know that is in the market to buy a new car. More

Kurt really helped in every way possible, also Was very Kurt really helped in every way possible, also Was very knowledgeable about the pick ups. He Also worked really hard to get me the best Deal possib Kurt really helped in every way possible, also Was very knowledgeable about the pick ups. He Also worked really hard to get me the best Deal possible and treated me with the up most Respect and not to mention made laugh. Kurt was very nice to me and never felt pressured. Thank you Tomas Rangel More

Stephen and Jim (Manager) were great. Answered all questions and found the exact truck I was looking for. After I found the truck, we discussed upgrades and picked bigger tires and a lift kit. They questions and found the exact truck I was looking for. After I found the truck, we discussed upgrades and picked bigger tires and a lift kit. They gave me a used to truck to drive around in while they upgraded my truck. Excellent! More