Northside Ford

From the moment I walked onto the lot I was treated like a valued customer. I never felt like I was being pushed into purchasing or being persuaded to spend more than I wanted. Frank Graham was a very down a valued customer. I never felt like I was being pushed into purchasing or being persuaded to spend more than I wanted. Frank Graham was a very down to earth, friendly, knowledgable salesman and I am grateful that he was the one to approach me first. He went out of his way to make my car buying experience the best it could be. He had a great attitude from the very beginning and made me feel comfortable. He was also very accomodating with my 6 year old child, which I appreciated a lot because there are quite a few places that are not "kid friendly". I would recommend Frank to anyone I know looking to buy a vehicle for the reason that he is sincere, has the customers best interest in mind, a no pressure guy, and has excellent customer service skills. Ron Sutton was the next person I dealt with. He has a great outgoing personality and is very friendly as well. He really looked at my trade in vehicle instead of just writing down some random trade in value based on general information. I felt he worked hard to give me a good trade value and was pleased because, even though it was a 1998 car, he didn't treat it like it wasn't worth anything. He handled my contract and explained everything very well and made everything so easy and less confusing and complex than I thought it would be. He also was very accomodating and friendly with my daughter too. Richard Powell handled the financing for my vehicle and he was such a wealth of information. He helped myself and my mother, the cosigner, understand all the contracts and explained everything we had questions about. He found the lowest interest rate & best payments as possible. He never once got impatient with the millions of questions my mother asked either... I was very pleased with his attitude and customer service as well. Northside Ford made my first car buying experience much easier than I thought it would be. I had been to numerous dealerships before and at Northside Ford they had the best customer service and knowledgable staff. I felt good in their hands and confident that I received the best service. More

They greeted me right away. Found what I was looking for, and worked with me to get it into my price range. They also had a very friendly and professional attitude. They actually got me into a newer m for, and worked with me to get it into my price range. They also had a very friendly and professional attitude. They actually got me into a newer model of truck at nearly the same price as another dealership. More

I went in just to look at what was available and find out more about the Fusion Hybrid. I ended up walking out with a new car. I received great service from Rick, who was very knowledgable about the Fusion more about the Fusion Hybrid. I ended up walking out with a new car. I received great service from Rick, who was very knowledgable about the Fusion Hybrid. He was very helpful in finding a new vehicle for me. More

The salesperson(Chris Bland) was very helpful and honest. I was only there to get an oil change to my 2009 F-150 truck and I ended up buying a Mustang. It was a great experience for me and everyone was very I was only there to get an oil change to my 2009 F-150 truck and I ended up buying a Mustang. It was a great experience for me and everyone was very kind. The only complaint I do have is that my mustang did not come with a spare tire. It came with a compressor for nitrogen or something. This is new to me, so not having a spare tire in the trunk makes me nervous. I would hate to be stranded due to no spare tire. More

I have had the pleasure of working with Ron Sutton and Ryan Sanvig at Northside Ford over the past couple of years. They have always gone above and beyond to help me find a vehicle that I wanted along wi Ryan Sanvig at Northside Ford over the past couple of years. They have always gone above and beyond to help me find a vehicle that I wanted along with financing that fits my personal needs. I have never been unable to reach Ryan or Ron to have any questions I had answered or problems that I have had solved. They are truly an asset to Northside Ford and it has been a great experience purchasing vehicles from them. More

Absolutely Outstanding Experience...I have bought many many vehicles and this was by far my best experience in every way. Ben Eason my salesman was stellar. I actually woke him up well before he had to many vehicles and this was by far my best experience in every way. Ben Eason my salesman was stellar. I actually woke him up well before he had to be at work and he without hesitation met me at the dealership 4 hours before he had to be there and took total care of me. Total profesional! Northside Ford made an impossible deal happen. I went in there knowing i had LOTS of negative equity and was surprised to learn that they could make it happen. Everyone i have dealt with there has made me feel like i am their only customer. GREAT JOB BEN EASON AND NORTHSIDE FORD! More

This is my second car from Northside Ford. I am very pleased with Sales People and the Service Folks as well. Would recommend your dealership. By the way the 2010 Fusion I bought from is outstanding. pleased with Sales People and the Service Folks as well. Would recommend your dealership. By the way the 2010 Fusion I bought from is outstanding. First American Car I have owned in my life. Hope the 2012 Focus will be the same. More

This was my second purchase at this dealership, Both times were with Very Special Criteria as to my needs, As is every ones situation I suppose. I must however commend and add commendation for Carl, and times were with Very Special Criteria as to my needs, As is every ones situation I suppose. I must however commend and add commendation for Carl, and staff, it's proved to be my pleasure to have had their understanding oversight! A refreshment to the Industry. Virg. More

i have been a service department customer for over a year and have had great service, this prompted me to look to buy here everyone is so nice and really helpfull i met matt he was great to work with friendl and have had great service, this prompted me to look to buy here everyone is so nice and really helpfull i met matt he was great to work with friendly knowlageable and polite he asked what i was looking for i told him and that is what he showed me no pressure no hard frustrating sales tactics just let me look and when i found what i was looking for set up test drive explained features as well as price test drove vehicle was very nice let me think about it for couple of days held the truck for me called each day to inquire and the third day we negotiated price got the price i stated n made the sale which in turn led to my purchase of a second vehicle the next day between matt and his partner i am sorry to say i forgot her name who is also very sweet and good at her job as well and thanks in big part to curtis and the service side of northside ford you have a customer for life service and sales. sincerely ricky l. spriggs More