Northside Ford

Gary was outstanding and kept me well informed throughout the process/services on my truck. The mechanic, name unknown, was also exceptional. I initially brought my vehicle in for a check engine light and the process/services on my truck. The mechanic, name unknown, was also exceptional. I initially brought my vehicle in for a check engine light and the problem could not be detected. The mechanic told me what to do if it went on again and reset it. Two days later, something else felt wrong and back in I went. The same mechanic took it for a ride and knew what was wrong. He spent the whole weekend trying to determine the exact problem. He fixed it and then went back after the check engine light problem since he already had my truck. He found that problem and returned my truck with everything fixed. I could not be more happy and satisfied. I travel twice as far to get service at Northside Ford and pass another Ford dealership....they are that good. During this entire period, Gary Bloomer kept me well informed and made the visit worry-free. Amazing service, thank God my co-workers recommended Northside, I already received great service. 5 thumbs up (: More

My wife and I met John the first thing Saturday morning when we arrived at the dealership. We told him the specific vehicle we wanted to get pricing on, but at our request, she showed us several more, too when we arrived at the dealership. We told him the specific vehicle we wanted to get pricing on, but at our request, she showed us several more, too. He never rushed us or seemed like he just wanted to make the sale and move on to the next customer. He gave us all the time we wanted to look around and make our decision. John told us that he had not been at Northside long, but he was very professional and knowledgable about the Ford product. If he didn't know the answer to a particular question he didn't try to make something up - he asked someone else and got us the right answer. Buying my new F-150 was a very pleasant experience! I also want to say thank you to Tony Franklin who assisted us with financing questions. As was the case with John, Tony was very attentive and gave us all the information we needed. Overall, as I said before, the whole experience was outstanding. More

Mr Sutton did a great job on helping me get the deal I needed. He is genuine in wanting to help and assisting in getting what you want. Could not find a better representative at Northside Ford, Thank Y needed. He is genuine in wanting to help and assisting in getting what you want. Could not find a better representative at Northside Ford, Thank You My Friend!!!! More

Had a great exprience in buying new truck F150. I have had a Fordtruck in the past and always taken to North Side Fford for service and Stephanie Rocha has always been a great service advisor. had a Fordtruck in the past and always taken to North Side Fford for service and Stephanie Rocha has always been a great service advisor. More

Matt and Carla were very helpful in the purchase of my used vehicle. They went above and beyond to get me into my car and I really appreciate all they did. Thank you!! used vehicle. They went above and beyond to get me into my car and I really appreciate all they did. Thank you!! More

This was the second vehicle I have purchsed at this dealarship,and both have been very pleasant experiences. The salesman was courteous, helpful and very professional.The service department is outstan dealarship,and both have been very pleasant experiences. The salesman was courteous, helpful and very professional.The service department is outstanding. More

Our Salesman Matt was very unique. Our experience today was actually so much fun! In the past we felt we had to be short and to the point. We warmed up to him when he asked specific questions about our nee was actually so much fun! In the past we felt we had to be short and to the point. We warmed up to him when he asked specific questions about our needs. We were quite impressed to find out that he was fairly new to Northside Ford. We know we will be back because of him. Great Job! More

Customer service from my dealer was fine, the service from the manger not so great. Told us it would take 5 mins for answers we were there for 3 hours, kept telling them we had to go but they just kept t from the manger not so great. Told us it would take 5 mins for answers we were there for 3 hours, kept telling them we had to go but they just kept telling us will be done soon. Would have rather not have purchased the car but felt pushed into it. Should have walked, my own fault! More

I have bought a number of new cars in my life, but never had the wonderful experience that I had at Northside Ford last week. From the time I arrived was welcomed. Charles Young was the best part of buying had the wonderful experience that I had at Northside Ford last week. From the time I arrived was welcomed. Charles Young was the best part of buying my truck. More

Thumbs up for Charles Young,Fleet Manager, David Starnes,Fleet Internet Manager and Marc Canlas, Finance Account Manager for their stellar performance in customer service. In addition, every employ Starnes,Fleet Internet Manager and Marc Canlas, Finance Account Manager for their stellar performance in customer service. In addition, every employee we encountered during our visit to the dealership greeted us and asked if we had been helped. Charles and David not only gave us a great price for our new purchase but also gave us the price we were looking to get for our trade in. Marc sealed the deal by making the finance portion a "painless" experience. Go Team Ford! More