Northside Ford

Ron Sutton from the moment he started handling our account, he went above and beyond to help us in our new F150.Besides dealing with us he also had an eye on our kids while we were there.Ron is just a account, he went above and beyond to help us in our new F150.Besides dealing with us he also had an eye on our kids while we were there.Ron is just an all around great and awesome person to work with. EXCELLENT costomer servise. Thanks Again, The Cardenas Family More

Wow!!! What a great experience. I have dealt with car salesmen before, and this was not a sales job. This was listening to what I wanted and taking me right to that truck. I literally had looked at used salesmen before, and this was not a sales job. This was listening to what I wanted and taking me right to that truck. I literally had looked at used trucks all day,at other dealerships, and just wanted to see if I could get in the ballpark on a new truck. I came in to look and drove away with a beautiful truck. The experience was so good that they actually found an additional rebate, after we had agreed to the sales price, and honored it. I can tell you that these guys are honest and a pleasure to deal with. Even received personal one on one training before I drove off the lot. Great experience, great people, and a great dealership. More

Ron was easy to work with and made the transaction quick and easy Ron did a Great job with presenting the car and helping me to understand all it's functions. Thank You Andrew and easy Ron did a Great job with presenting the car and helping me to understand all it's functions. Thank You Andrew Holick More

Of all the dealerships in the Austin/San Antonio area I found they were the most efficient and least "hard sell". They got me in and out quickly and the price I received for my Ford Fusion Hybrid was fair found they were the most efficient and least "hard sell". They got me in and out quickly and the price I received for my Ford Fusion Hybrid was fair. My one pet peeve was that they made my sign a form to consent to allowing my personal information to be used by them and their affiliates for marketing purposes. It seems that if I spend 31K+ to purchase a car from them, I should at least be given the option of opting out of the barrage of marketing emails. If I buy a $60 sweater from the gap I can easily opt out. They had asked that I email them if there was any reason I couldn't give them a five star review so I did email Freddie Anthony and David Starnes, twice in fact, about their policy on sharing of personal information. They never responded. Their receptionist said she would place me on their do-not-contact list but I am still being contacted. One other thing to watch out for is the "gap insurance" from their financing people. I received a very good rate for financing (make sure you don't agree to buy the car until they are very clear what the financing terms are that they will offer.) But they also wanted to sell me a $310 "gap insurance" policy. This essentially covers the difference between what I owe and what I would get reimbursed for if the car is in an accident. This difference is biggest in the first year of owning a vehicle and is probably not much more than $3000(and rapidly become negligent after the first year of making payments). This is very expensive insurance for what it is. Judging by the way the financing guy was pushing it and seemed visibly disappointed when I turned it down, it is a money maker for them. Avoid it if you can. More

cambel was great to work with an would recommend him to anyone . He help me an my dad with the best options on getting a great car. anyone . He help me an my dad with the best options on getting a great car. More

I highly recommend Nortside Ford for servicing and repairing any Ford vehicle. My 2002 Ford Windstar required minor repairs to the headlight module, which "accidentlly" came off when backing out of m repairing any Ford vehicle. My 2002 Ford Windstar required minor repairs to the headlight module, which "accidentlly" came off when backing out of my garage. Nortside went out of their way to find after-market replacement parts, saving me signigicant repair costs. In addition, the existing headlight module lens was polished to match the new lens, and all work was completed within the promised time. We were contacted during the repairs to keep us informed on the expected completion of work, which helped with scheduling the vehicle pickup. Great job to the entire service team ar Nortside Ford! More

Purchase of my Mustang was so great that I bought a 2nd new vehicle from the same salesperson/dealership 4 weeks later. The Mustang deal involved alot of work on all our parts due to negative traded equi new vehicle from the same salesperson/dealership 4 weeks later. The Mustang deal involved alot of work on all our parts due to negative traded equity and they made it work!! More

Very friendly and helpful with my purchase. I would definitely recommend this dealer. The entire experience was a pleasant one and I was completely satisified with sales and finance team. definitely recommend this dealer. The entire experience was a pleasant one and I was completely satisified with sales and finance team. More

Ron was very helpful and very friendly.He worked with me till we could make a deal without a lot of running from one person to the next. He went above and beyond to answer any questions and show me how ever till we could make a deal without a lot of running from one person to the next. He went above and beyond to answer any questions and show me how everything worked on my new truck.He also set up my sync system before I left the lot. I would recommend him to anybody looking for a new car. More

I've been to a lot of dealers and have bought a lot of vehicles. Charles Young at Northside Ford has to be the best salesman I have ever dealt with. He was very personable, upfront, honest, and never ga vehicles. Charles Young at Northside Ford has to be the best salesman I have ever dealt with. He was very personable, upfront, honest, and never gave me the run around. He also follows up after the sale on any and all issues. The rest of the staff was also very friendly and helpful. BTW, the 2012 Mustang GT is amazing! I am totally satisfied with this dealership. More