Northside Ford

This is a great Ford Dealership to buy a car from. Jack Clarkson is a very friendly and honest salesman. He is very knowledgeable about his product and works with you to find out what you really want in a Clarkson is a very friendly and honest salesman. He is very knowledgeable about his product and works with you to find out what you really want in a car. The genuine care for his customers is amazing and you won't find a nicer man anywhere else to buy a car from. The financial department of Northside Ford is just as great, working with customers to get payments down to what they can afford. A+ dealership! More

Ron is an outstanding Sales Associate! Ron and I had spent a considerable amount of time looking at the used car inventory as I was looking for a cheap car for my daughter. I did not find a car that fit spent a considerable amount of time looking at the used car inventory as I was looking for a cheap car for my daughter. I did not find a car that fit her budget and I had an interest at only looking at the Super Duty trucks as well. We spent the remainder of the day closing a deal on a new Super Duty. During the used car and new truck process, Ron treated me as I was the only customer in the dealership. Frankly, Ron made the buying process so transparent and fast that I did not realize I was buying a new truck until I drove home in it. Two Thumbs up for Ron. I will track him down again in the future :-) More

As we entered the doors of Northside Ford our guard was up. We had been to two different local dealerships and been ignored and neglected. Our initial call to Wally Rodriguez assured us that we would not up. We had been to two different local dealerships and been ignored and neglected. Our initial call to Wally Rodriguez assured us that we would not have the same results at Northside Ford. Barry Wayne promptly greeted us and introduced us to John Novac who was waiting for our arrival. Mr. Novac heard our concerns and reassured us that our salesman Barry Wayne would adequately deliver excellent customer service and inform us as to what Northside Ford could do. Reflecting back to our experience last week as we drive in our 2011 Ford 4x4 Lariat makes both of us smile from ear to ear. Straight forward, honest, professional and extraordinary are words that describe our experience and sales staff at Northside Ford in San Antonio, Texas. The best compliment we feel we could give is to tell those who set the bar high is to give Northside Ford a try, trust us you won’t be disappointed. A strong team is made up of many. John Novac Barry Wayne Marc Canles Are a strong Ford Tough team who are ready to deliver excellent customer service at ALL costs!! You will have our families business for years to come. Fred & DeLaine Ford Family Since 1993 Northside Ford Customers 2012 More

Charles Young was an amazing Salesman. I have only purchased vehicles through a family friend who is now retired prior to this. After this experience, I feel like Charles is our new family friend. H purchased vehicles through a family friend who is now retired prior to this. After this experience, I feel like Charles is our new family friend. He was knowledgeable about the vehicle I was interested in (Ford Edge) and he was considerate of our money situation. He listened to what we needed and made the best fit suggestion for us. Charles will now be our go-to-guy for future purchases. More

Mr Franklin was very helpful-one of the best salesman that we had the pleasure to deal with. He was like talking with a friend. Was a great experience. We will be back : ) for our next vehicle! that we had the pleasure to deal with. He was like talking with a friend. Was a great experience. We will be back : ) for our next vehicle! More

After purchasing two prior vehicles from Northisde Ford with very positive experiences, I visited the dealership today with intent to purchase a third. What followed was one of the most demeaning experien with very positive experiences, I visited the dealership today with intent to purchase a third. What followed was one of the most demeaning experiences I have ever had. The initial sales person and I selected and drove a vehicle from the lot. We began to work on numbers. I understand that buying a car can be an emotional process, but I feel strongly that it need not be disrespectful. We had a great conversation and even though the numbers were not yet reasonable to me, he was respectful and we continued to work on the deal. I was confident that we were going to find compromise. At one point, he returned with another gentlemen who went on to bully me beyond my belief. Instead of recognizing the blue book value of my trade in, he lectured me on the overhead the company has with their service and used car departments that must be factored into the blue book figure. He began spitting numbers, flipping papers, and waving his arms as if we were playing 3 card monte. At one point, he asked me how I arrived at the price that I thought was fair, I asked if I could write it out. He held the pen by his chest and said, "did you bring a pen?" I asked the initial salesman if he would please return to me my DL and keys. He left the area. The other salesman continued to talk. I pointed out that he did not seem to want to have a conversation and he relinquished the pen. I wrote out what I thought was a fair price less the rebate and trade value of my vehicle. Very sarcastically, he drew a smiley face on the paper, said have a nice day, and walked away. Ordinarily I would move on, but I have invested tens of thousands of dollars with this dealership over the past 10 years, and I feel totally betrayed for my loyalty to them. This is not the Northside Ford leadership I worked with when I bought my last two trucks and scored them very highly on the subsequent service reviews. To say the least, I am disappointed. More

My internet salesman was William Franklin and he provided outstanding service. He was not pushy and his calm demeanor guided me through the selection and purchasing process without a hitch. In fact, I was outstanding service. He was not pushy and his calm demeanor guided me through the selection and purchasing process without a hitch. In fact, I was in and out of the dealership in two hours with my new F150 and that timeframe included a test drive. I would definitely recommend him to anyone looking to buy from a dealership without all the usual hassles and baggage that goes along with it. Bottom line....it was a very easy transaction from start to finish. More

My purchasing experience at Northside Ford was FANTASTIC. I did a lot of on line research and then corresponded with Tim Godel by email and phone. When I visited the dealership I was fairly sure of what I I did a lot of on line research and then corresponded with Tim Godel by email and phone. When I visited the dealership I was fairly sure of what I wanted, and I was ready to buy. Tim and the management staff spent nearly a complete day ensuring that I was matched up with the perfect vehicle at the right price. Once the deal was sealed their finance rep got all the dreaded paperwork ready quickly, and reviewed it in depth with me. The next day my new F150 was cleaned, prepped, and ready to go. I was comfortable throughout the entire procedure, and never felt any of the pressure that's so common with many dealers. I strongly recommend Northside Ford, and I'm certain to be a repeat customer myself. More

Great selection. Great price. Professional, friendly and knowledgeable staff. Would come back again. No unkept promise. I felt at home. I felt that North Side Ford wanted the best for me. knowledgeable staff. Would come back again. No unkept promise. I felt at home. I felt that North Side Ford wanted the best for me. More

Nice vehicle buying experience. My daughter and I were treated very nice by our salesperson, Ron Sutton, during our first visit to this dealership. There was no push to buy, just plenty of information ab treated very nice by our salesperson, Ron Sutton, during our first visit to this dealership. There was no push to buy, just plenty of information about the vehicle we were interested in. When the time came to buy, we were again treated extremely well by Ron and the Finance Manager, Randy, who took care of us. This was a very pleasant buying experience for me in a long time. More