Northside Ford

Service was very good. Rowdy took the time to walk me through the electronic perks in the car and was very patient and helpful. Overall it was a pleasant experience. through the electronic perks in the car and was very patient and helpful. Overall it was a pleasant experience. More

I contacted several dealers via the internet looking to trade-in a luxury car for a small pick-up truck (used/new) to use during my retirement. I received email responses from several dealerships. Howeve trade-in a luxury car for a small pick-up truck (used/new) to use during my retirement. I received email responses from several dealerships. However, Wayne Alderman, at Northside Ford responded first and followed up with pricing for a new Ford Ranger pick-up which was very interesting. Other dealerships contacted me with nothing new or used meeting my wants/needs. Other Ford dealerships didn't wish to provide pricing, at all. I already knew what my trade-in was worth. So, with the information Wayne had provided and information I had gathered on the net, I traveled to Northside Ford to meet with Wayne to see if we could reach an equitable agreement. I had several other used vehicles to look at in case we did not reach agreement. Wayne had mil car appraised and the offer was within $3.00 of the trade-in value I had reached as acceptable. That, with the incentives Ford was offering for a new car purchase made the decision easy. Also, Wayne didn't run back and forth and we didn't have to haggle back and forth. He had the authority to explore all the different options available and we quickly reached an agreement. In addition to Wayne's warm professional manner, the dealership also go above and beyond to make sure the vehicle is spotless for delivery and makes preparation for beginning a good service relationship after the sale. The entire process was pleasant and I enjoy my new little pick-up to use as a second retirement vehicle. More

Jason's customer service was exceptional! He wasn't too pushy or fast talking. He allowed us to take our time to find the perfect vehicle. Our experience at Northside Ford from start to finish was truly pushy or fast talking. He allowed us to take our time to find the perfect vehicle. Our experience at Northside Ford from start to finish was truly amazing, we have never felt so at ease buying a vehicle. We felt like we went home with the best deal and the perfect car instead of buyers remorse. More

Mr. Anthony was a crucial part of our experience at Northside Ford. He was very helpful in ensuring we were able to stay in our price range and didn't try to haggle us to go to a higher model. In fac Northside Ford. He was very helpful in ensuring we were able to stay in our price range and didn't try to haggle us to go to a higher model. In fact, he went so far as to recommend even a lower end model to ensure we stayed within our price range. He was very curtious and had our best interests in mind. Because of Mr. Anthony we were able to purchase the car we wanted at a price that was very affordable. When it came time for the signing, he was very informative of all the ins & outs of what each document entailed and what it meant for us as consumers. I would definitely recommend Mr. Anthony as a well respected reference for anyone else in the market of buying a car. More

The dealership is a family friendly enviroment. Connie was so friendly and went out of her way to make us feel at home. It was a great experience and our grandson loved the playscape while we were able t was so friendly and went out of her way to make us feel at home. It was a great experience and our grandson loved the playscape while we were able to purchase the car we wanted. Thanks Connie for all your help and I would recommend her to all our friends and family. More

My experence was very good. Charles Young was friendly and very helpful in every way. He exceeded all my expectations. I usually hate dealing with buying a car but Charles made it very pleasent. I would r and very helpful in every way. He exceeded all my expectations. I usually hate dealing with buying a car but Charles made it very pleasent. I would recomend anyone to him and Northside Ford. Thanks Charles. More

Arthur was very knoweldgeable and patient with us while we looked at virtually every used truck on the lot. He made sure our truck was ready to go and on the next business day ensured the truck was detail we looked at virtually every used truck on the lot. He made sure our truck was ready to go and on the next business day ensured the truck was detailed and the extra key fob was given to us. Excellent customer service even after the sale! More

Richard has gone out of his way to see that we were treated right and I will recommend people that want a car to see him first. About your dealership, I have yet to get any work done. I'm looking f treated right and I will recommend people that want a car to see him first. About your dealership, I have yet to get any work done. I'm looking forward to getting service done, but your showroom sure need upgrading, looks like it is still stuck in the 90's. No free coffee or drinks. But Mark took pity on us and took care of us. Ed Lee More

Rowdy Huff was outstanding and so was the rest of the management people I dealt with. Rowdy was extremely courteous and very knowledgable. It was a great experience. management people I dealt with. Rowdy was extremely courteous and very knowledgable. It was a great experience. More

WENT IN TO LOOK AT FORD PICKUPS...................DROVE OUT IN A NEW FORD. PHILLIP CARROL WAS OUR SALESMAN.............YOUNG BUT VERY KNOWLEDGEABLE & VERY PERSONABLE....EASY TO WORK WITH. EVEN THE FINANC OUT IN A NEW FORD. PHILLIP CARROL WAS OUR SALESMAN.............YOUNG BUT VERY KNOWLEDGEABLE & VERY PERSONABLE....EASY TO WORK WITH. EVEN THE FINANCE GUY WAS GREAT....DRAWING A BLANK ON HIS NAME BUT HE DRIVES A HARLEY IN HIS SPARE TIME.....VERY PERSONABLE & MADE THE FINANCING PART OF THE TRANSACTION ENJOYABLE......NORMALLY A PAIN. KUDOS FOR NORTHSIDE FORD. BARRY & MICHELE BIBB More