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Northside Ford

San Antonio, TX

4.1
1,098 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
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12300 San Pedro Avenue

San Antonio, TX

78216

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Showing 1,098 reviews

June 10, 2014

go-larry-go larry made me and my wife, very comfortable, buying a car. it's an experience very few can do. he is a go to guy. More

by 4715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 11, 2014 -

Northside Ford responded

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Larry could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new car. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Kind regards, Matt Starnes - Marketing Coordinator - mstarnes@nsford.com

June 01, 2014

Northside & John Tovar Our experience at Northside and with John Tovar was good. John was/is pleasant, helpful but not to pushy, and has been prompt to respond to our quest More

by JudyWest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2014 -

Northside Ford responded

Judy, thank you for taking the time to write this review, and for the kind words on behalf of John. I'm glad he made sure your experience was a positive, and comfortable one. We strive to ensure you receive the best customer service possible while at Northside Ford, and are dedicated to giving you all the time, tools, and information you need to make the right automotive choice for yourself. I'm glad John was an excellent example of that dedication. Thank you for your recommendation, and we look forward to seeing you again in the future. Kind regards, Matt Starnes - Marketing Coordinator - mstarnes@nsford.com

May 13, 2014

Excellent and Professional! I can not express how satisfied we are with the customer service we received from Chris Brand! Chris is professional, patient, knowledgeable and very More

by VeronicaPompa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brand
May 14, 2014 -

Northside Ford responded

Veronica, on behalf of Chris I would like to thank you for the kind words. I'm thrilled you, once again, had a positive experience at Northside Ford, and that Chris took care of you with the customer service we always strive to deliver. You deserve the best in customer service, and we will do everything we can to ensure you receive it. I hope whenever you're in the market again, you will keep us in your mind. Kind regards, Matt Starnes - Marketing Coordinator - mstarnes@nsford.com

May 10, 2014

Jason Pelmear Jason is my kind of sales person. He knows his job and is very friendly, very knowledgeable and listens to the customer. Hope to buy a new fusion fro More

by sotx20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 12, 2014 -

Northside Ford responded

On behalf of Jason, I would like to thank you for this review. I am thrilled Jason was able to give you all the information you needed, all while giving you high quality customer service. It is important our customers receive the best, and I'm glad Jason did just that for you. We will definitely let you know when the white titanium Fusion is scheduled to arrive. Kind regards, Matt Starnes - Marketing Coordinator - mstarnes@nsford.com

May 06, 2014

New car Purchase I have purchased 4 new cars in the last 7 years from Northside Ford, 2 in the last 5 months. I have always had very good experiences with everyone I h More

by rogerhammel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wayne Alderman
May 07, 2014 -

Northside Ford responded

Roger, thank you for the kind words. We are thrilled you have always had great experiences with us, and we are glad we have had the opportunity to serve and help you in all of your automotive needs over the past 7 years. We greatly appreciate your business, and enjoy your newest Ford. We look forward to continuing to offer you our services in the future. Kind regards, Matt Starnes - Marketing Coordinator - mstarnes@nsford.com

April 22, 2014

Jason Pelmear Review I want to commend Northside Ford for hiring excellent employees like Jason Pelmear to guide customers in the process of purchasing a new vehicle. My More

by jedougherty56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2014 -

Northside Ford responded

Thank you so much for taking the time to write this awesome review and for giving us a 5 star rating! There is nothing that makes us happier at Northside Ford than the words of satisfied customer with a story to tell. We’re so proud of Jason for taking such good care of you, and upholding the high standard of customer service we have. Nothing is more important to us than our customers and we will go to great lengths to ensure they receive the best care we can provide. I’m glad Jason did just that for you. He deserves your recommendation. Enjoy your new F-150, and we look forward for the opportunity to help you in any of your automotive needs again. Kind regards, Matt Starnes - Marketing Coordinator - mstarnes@nsford.com

April 22, 2014

New Car Thank You Mark Brown for the Great Sales Person you are!!! We were very satisfied with the service and follow up emails. Thank You. Mark did his job More

by auntjean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2014 -

Northside Ford responded

Thank you for taking the time to write this review and for recommending Mark so highly! Our customers are the most important thing to us and we try to ensure they receive the greatest customer service possible. I'm glad Mark was able to provide that for you, and I hope this experience has earned your future business. Kind regards, Matt Starnes - Marketing Coordinator - mstarnes@nsford.com

March 30, 2014

Great Experience John Tovar is a laid back courteous professional who made our buying experience smooth and simple. Answered all questions and concerns and knows his More

by hawgman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Henley
Apr 03, 2014 -

Northside Ford responded

I'd like to thank you on behalf of John and our whole time for taking the time to leave us your review. We appreciate your kind words and your generous recommendation. We are so glad to know that you enjoyed your experience with us and we look forward to seeing you in the future! Regards, Matt Starnes-Marketing Coordinator mstarnes@nsford.com

March 20, 2014

John was very professional, friendly and knowledgeable. Thank you for your time and helping me with purchasing the 2014 Fusion. I would recommend John to my friends and already have posted his information More

by kmklaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 16, 2014

Everything about the visit was great! John was very friendly and answered any questions we had. He greeted us with a smile and kept us up to date by frequently checking on us. More

by Jpac21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Cude
Mar 17, 2014 -

Northside Ford responded

Thank you for taking the time to leave us you review, we appreciate your generous recommendation. We are thrilled to hear that you had a good experience working with John our team. We look forward to seeing you in the future! Regards, Matt Starnes-Marketing Coordinator mstarnes@nsford.com

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