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Northside Ford
San Antonio, TX
1,098 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,098 reviews
August 03, 2014
The All Stars of Service Departments! I cannot express how much I appreciate those who work in the Service department at Northside Ford. I have been bringing my vehicles for service there I cannot express how much I appreciate those who work in the Service department at Northside Ford. I have been bringing my vehicles for service there for years and each time they seem to go out of their way to take care of me. Javier has always greeted me when I arrive and has always gone out of his way to make me feel like a valued customer and always works with me on any service I need done. Javier is a first class act I really appreciate him and have total confidence on his opinion when it comes to the service of my vehicles. Today, I had service worked on my vehicle that has been an issue for some time. After taking a look on how long we have been trying to get this problem corrected the service Manager Mike went out of his way to take care of this for me which left me very grateful. These guys are All Stars in my book and as a military guy I appreciate their integrity and highly recommend them and Northside Ford service department to any and every Ford owner in the San Antonio area. More
by schavan
Employees Worked With
Javier Perez, Mike Bayer
July 27, 2014
Marty is our man Over last 12 years we have purchased 4 vehicles from Marty Martinez at Northside Ford. He has made the process easy, nonstressful, and smooth. We con Over last 12 years we have purchased 4 vehicles from Marty Martinez at Northside Ford. He has made the process easy, nonstressful, and smooth. We continue to ask for him when we are looking to purchase a Ford. We would highly recommend Marty as your go to guy too! Ken & Leslie Crouch More
by klcrouch
Employees Worked With
July 25, 2014
the best day of my life mickey was very knowledgeable and helpful in all areas of the car sales. thaks for all you help mickey was the best dealer ive come acr mickey was very knowledgeable and helpful in all areas of the car sales. thaks for all you help mickey was the best dealer ive come across More
by ricardoarevalo
Employees Worked With
July 22, 2014
Sincerely appreciate the experience. To Charles at Northside ford thank you, my purchase of the mustang has been an amazing experience ever since the moment I talked to you on the phone t To Charles at Northside ford thank you, my purchase of the mustang has been an amazing experience ever since the moment I talked to you on the phone the first time. We had obstacles but you were able to make things happen. I never write reviews because I usually never take the time to actually write one. I am honored to make this my first real review. You made car buying easy effortless and amazing. I truly can't thank you enough for what you did for us. You have always made a friend. Thanks Charles -Cody 2014 New owner Mustang More
by MustangRaven
July 14, 2014
Smooth transition Purchased a new vehicle from Northside Ford with the help of Charles Young. Must say the experience was smooth no trouble or hassle especially compari Purchased a new vehicle from Northside Ford with the help of Charles Young. Must say the experience was smooth no trouble or hassle especially comparing to other experiences in purchasing a new vehicle. Charles Young exceeded my expectations and is a great CSR for FORD! I have nothing but positive things to say about my experience here! More
by VRIV28
Employees Worked With
June 29, 2014
Positive car buying experience Started out using USAA Car Buying service which led me to the Northside Ford dealership closest to my home. Pretty much went into the dealership on a Started out using USAA Car Buying service which led me to the Northside Ford dealership closest to my home. Pretty much went into the dealership on a Saturday knowing what I wanted and aprox how much I wanted to spend. Asked for the sales rep recommended on the USAA site. and did business. He found me the vehicle I was looking for (altho a sales person was currently using it as a demo, so it wasn't on the lot the day we went in). No issues or problems, finance was a piece of cake (went through USAA) and picked the Explorer up on Monday. So far so good! The only negative was that I feel I should have gotten more for my trade in. I traded a 1999 Explorer low miles a very good condition. I was only given $1,000 for it... other than that, appreciated the positive experience. and didn't get any high pressure to buy. More
by LoriRN
Employees Worked With
Tovar
June 25, 2014
A Great Experience Freddie and John were terrific in their mannerisms and knowledge and going over the call of duty to assist us. I would definitely suggest this dealers Freddie and John were terrific in their mannerisms and knowledge and going over the call of duty to assist us. I would definitely suggest this dealership to friends and family. More
by trevinos
June 21, 2014
HORRIBLE!!!!!!!!! Would not recommend this dealership to my worst enemy. First off vehicles offerd on there web site are not necessarily there on there lot. Heres my ex Would not recommend this dealership to my worst enemy. First off vehicles offerd on there web site are not necessarily there on there lot. Heres my experience, found a truck i was interested in on the web site turns out truck is on a southside lot with no northside logo anywhere. After asking about this i am informed it is an overflow lot, ok not to big of a deal, after test driving vehicle truck has some issues i am told by a manager at northsides main lot it will be brought over to main lot for repairs made, still ok with that, I make the hour and half drive to northsides lot two days later to see how repairs are going. NOT to my suprise truck never made there but parts picked up to have repairs made at original location. Now im concerned, being that this is a very small lot with no service center, so i send out an email to my concerns of truck being repaired off site. I get an email from the southside lot stating i got them in trouble because of my concerns about repairs, when in my email I never mentioned anyones names, and stated very clearly that sales staff was very nice to me, but just simply why was truck not being repaired at there main site nothing more. Long story short it turned into a big pi$$in match that i seemed to have shook up a hornets nest by doing nothing more than wanting to buy a mechanically sound vehicle from NORTHSIDE/SOUTHSIDE FORD!!!!!!!!!! FIRST AND LAST TIME I WILL EVER MAKE THAT MISTAKE. My suggestion to anyone considering buying is let this be your last choice and thats after considering taking the BUS!!!! More
by RHuron
Employees Worked With
June 17, 2014
F150 KING RANCH ECO BOOST Worked with Charles Young on trading in an F250 Super Duty for an F150 because I wanted to get a better gas mileage vehicle and really don't like cars Worked with Charles Young on trading in an F250 Super Duty for an F150 because I wanted to get a better gas mileage vehicle and really don't like cars. Worked on this deal for about 3 weeks before we got close to where I think we should have been. Charles stayed in touch and kept me abreast on what was going on. I really like the F150 even though I do miss the size of the F250. Since I keep my trucks up and follow the maintenance suggestions whoever gets that F250 will be happy because its a xxxx good truck. More
by RJFulton
Employees Worked With
June 15, 2014
shade tree employees I visited your dealership to purchase a new truck. Salesman was polite,later found out I was set up for a real bad screwing. I explained what I neede I visited your dealership to purchase a new truck. Salesman was polite,later found out I was set up for a real bad screwing. I explained what I needed and other options. I need a truck to pull a 5th wheel rv trailer never got to see the truck before signing the papers. I should have known better, but the bell did not go off. Later I discovered the finance man had slipped a $2000. warranty on it without asking me. Finally got that straightened out. Next big problem, the truck had a 5 ft bed. No way to put a hitch in the bed. Now I am screwed again. Went back to dealership, they went thru the process of trying to find a truck with a 6 ft bed. No luck........I left and found a super nice Chevrolet. Traded the beep beep Ford in and hope I never hear of anyone going to Northside,I will talk them out of it. More
by saltydogm4u
