Northside Ford

Fantastic !! I first met Charles Young to buy my first Ford product in 2012 and now 2015. He represents the highest professionalism and what a salesman should be. I first met Charles Young to buy my first Ford product in 2012 and now 2015. He represents the highest professionalism and what a salesman should be. You feel he cares about you not only as a person but what you need in choice of vehicle. He is a people person. He truly represents what Northside Ford is as a dealership. I will always return here and to Charles. God bless you and always watch over you and your family. Thanks!! More

Great Experience Marty Martinez was very helpful and got me into a car I wanted for a great price. I would certainly recommend to anyone looking for a Ford! Marty Martinez was very helpful and got me into a car I wanted for a great price. I would certainly recommend to anyone looking for a Ford! More

Beware of after market service When the 2011 Mustangs became available, I purchased one from Northside Ford. After driving the car for a few months, I decided to purchase two conti When the 2011 Mustangs became available, I purchased one from Northside Ford. After driving the car for a few months, I decided to purchase two continental tires to provide additional traction as the rear set. In addition to the tires, I also purchased two new rims and had Northside service department install the tires on the rims and then install them on the car. While installing the tires on the rims, they installed them incorrectly which resulted in damaging the tire over time. Within 13000 miles, the tires would no longer hold air. My first thought was that the tire had a nail, so I took the car to a local Discount Tire. They examined the tire and found that the tire installation had damaged the beading and would ruin the tire over time. After putting the tire in the trunk, I took it to Northside Ford to find a solution. They immediately denied responsibility since Discount Tire took the tire apart. OK, since I was unable to know when the tire may have been damaged. I tried to find a conjoint solution. Since I didn’t believe I would get new tires and because they only had 13 K (documented since I purchased the tires at Northside Ford), I asked if they would prorate the tire. They refused. I asked if they could do anything for me and they said no. I was very disappointed in the service I received. As I stated, I didn’t expect new tires, but with the limited use, I had hoped they would provide a prorated value. When you consider the price of the car and paying an additional $1500.00 for the tires and rims, I had hoped for better customer appreciation. I will never purchase a vehicle at Northside Ford nor have service performed again. Alsp, I would NOT recommend this dealership interested in buying a new car. More

Pleased again! Came back to Northside Ford to look at pre owned pickup trucks as we had purchased our last on there. Was pleased again. Alex Mancilla took the time t Came back to Northside Ford to look at pre owned pickup trucks as we had purchased our last on there. Was pleased again. Alex Mancilla took the time to listen to us. We were very specific with what we needed and what the budget was. Alex showed everything that fit our needs, we found picked a 2013 F-150 Sport Extended cab, Alex worked with the others there to make it fit our budget. Thanks again! The Frenzel's Kerrville, Tx More

Purchasing new Truck Mr. Zach Thompson was very courteous and professional. Made my buying experience pleasant. He wanted to make sure the vehicle I was interested in that Mr. Zach Thompson was very courteous and professional. Made my buying experience pleasant. He wanted to make sure the vehicle I was interested in that I was able to drive out of the lot with a good deal. More

Quality service. Good first car experience. I really enjoyed purchasing my 2014 Ford Focus Titanium from the good folks at Northside Ford. They were very patient and answered all my questions, i I really enjoyed purchasing my 2014 Ford Focus Titanium from the good folks at Northside Ford. They were very patient and answered all my questions, including newbie car-buying questions as this is my first car. They were also more respectful than I expected them to be towards a 22-year-old young professional. I got a great deal and never felt like I was pressured too much to get anything extra that I didn't need. I worked with Enrique Reyes to purchase this car. I can highly recommend him as he's very friendly and professional. He speaks Spanish, too. More

I even got the big red bow! 5 star buying experience! I'm a tough, no-nonsense buyer, and my salesman Lennie and the sales manager Mike didn't mess around and were ready to play 5 star buying experience! I'm a tough, no-nonsense buyer, and my salesman Lennie and the sales manager Mike didn't mess around and were ready to play ball. They rocked it! One of the best negotiated deals I've been involved with in my numerous new car buying experiences. The finance guys got me in and out quick and they had my car ready to go. Northside was awesome and even gave me a big red bow to put on the car to complete the surprise gift. Thanks guys! I WILL BE COMING BACK FOR MY NEXT PURCHASE!!!! More

Thorough, Patient and VERY Knowledgeable! Marty Martinez from Northside Ford was the best sale person I have met in my years 40 years of driving.and buying cars. With the purchase of my first Marty Martinez from Northside Ford was the best sale person I have met in my years 40 years of driving.and buying cars. With the purchase of my first Ford, Mr. Martinez made me feel confident that I was making the right choice. He took the time to show me and explain all the functions of the 2014 Ford Focus. I am very pleased that he went ABOVE and BEYOND to make the sale. Also to find the exact color and car I wanted and made it available for me the day I needed it. CONGRATS to Marty Martinez for being the BEST SALES ASSOCIATE for Ford! More

Time well invested Two thumbs up!! Chris was exceptional, compassionate, forthcoming, and very willing to work with me in negotiating a reasonable price- exceeded my exp Two thumbs up!! Chris was exceptional, compassionate, forthcoming, and very willing to work with me in negotiating a reasonable price- exceeded my expectations overall, Thanks Chris!! More