Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Northside Ford
San Antonio, TX
1,098 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,098 reviews
May 25, 2015
Satisfied successful purchase, 2015 Mustang! Marty, was able to help me order and customize my mustang down to every detail I wanted. He even outsourced a company to do the racing stripes along w Marty, was able to help me order and customize my mustang down to every detail I wanted. He even outsourced a company to do the racing stripes along with the tinted windows on my vehicle. This is my second purchase and I recommend him to anybody and everybody! More
by MartinezMartinJr
Employees Worked With
May 23, 2015
An enjoyable experience with no high pressure sales. Enrique and Paul were very knowledgable on all the new features on the Escape SE and took the time to familiarize us with them. We're glad we chose No Enrique and Paul were very knowledgable on all the new features on the Escape SE and took the time to familiarize us with them. We're glad we chose Northside Ford again. More
by c913turner
Employees Worked With
Henry "Enrique" Reyes, Paul Stephens, and Brenda Branchizio, Henry "Enrique" Reyes
May 04, 2015
The best sales man Mr Charles Young is the best sales man i have business with. I went to my nearest dealership which is 4 minutes away (red mccombs ford) the service is Mr Charles Young is the best sales man i have business with. I went to my nearest dealership which is 4 minutes away (red mccombs ford) the service is very bad its like you are walking into mc Donald's, they dont care about customers. Northside ford is the one to go even though its 17 minutes from my place. Again Mr. Charles Young is the best, any time am buying a car it will be for sure at northside ford!!! Thank you Rayan Othman 210-724-5794 More
by Rayan Othman
Employees Worked With
April 27, 2015
If the price is not listed run This was my very first time to buy a new truck I will NEVER again go to a dealer who does not post the price on the car or truck I feel as if I have b This was my very first time to buy a new truck I will NEVER again go to a dealer who does not post the price on the car or truck I feel as if I have been taken and will not use them or there services for nothing ever again. I was sold a new truck Ben Eason the sales person never walked right through anything on the truck I still don't know all I need to know about the truck I need to all he was worried about was SELLING ANOTHER TRUCK he was not about customer services so I would NEVER RECOMEND NORTH SIDE FORD unless upon leaving u want to have that unsettling feeling, this would be your place !!! For the record don't know who mark brown is its making me pick from a lost before posting this review More
by Alan g
April 23, 2015
Mickey was very friendly and knowledgable about the vehicle I was interested in. I set my limits and Mickey made sure to get the deal done. Great job mickey was very friendly and knowledgable about the vehicle I was interested in. I set my limits and Mickey made sure to get the deal done. Great job mickey More
by tsdahie07
Employees Worked With
April 18, 2015
BEST SERVICE EVER! We would like to extend our most sincere thanks to Mr. Henry Reyes for his help during the purchase of our Ford Escape. He took the time to shows us s We would like to extend our most sincere thanks to Mr. Henry Reyes for his help during the purchase of our Ford Escape. He took the time to shows us several vehicles and was extremely patient with us. He was very polite, attentive, and most importantly, extremely honest. This was the first time we did not leave upset from a dealership! We will definitely be returning for future vehicle purchases and will highly recommend Mr. Reyes to all of our friends and family. More
by morales8424
Employees Worked With
Henry "Enrique" Reyes
April 06, 2015
Awesome Charles young is one of the best dealers Ive been to. I don't have the best credit out there but he worked hard to get me the vehicle I wanted. I ende Charles young is one of the best dealers Ive been to. I don't have the best credit out there but he worked hard to get me the vehicle I wanted. I ended up leaving with my dream car at a fair deal. Definitely the dealer I would go back to. More
by Brian
Employees Worked With
March 29, 2015
Great experience. No pressure. Wayne was friendly, easy to talk to and very helpful in making our decision. There was no pressure to add a lot of extras. This was by far one of th Wayne was friendly, easy to talk to and very helpful in making our decision. There was no pressure to add a lot of extras. This was by far one of the easiest and most pleasant car buying experiences I've had. I wouldn't hesitate to recommend his services to my friends. More
by rloser
Employees Worked With
Wayne Alderman
March 25, 2015
BEWARE OF THIS DEALERSHIP Let me start with I wish I could give them 0 stars. My name is Edgardo Zavala, and I HAD TO WRITE THIS. I will try to make this as short as possib Let me start with I wish I could give them 0 stars. My name is Edgardo Zavala, and I HAD TO WRITE THIS. I will try to make this as short as possible so people can read it and understand and beware of this place. In October of 2014 I traded in a ford f150 that I bought from them. The truck had been having issues and I was getting 13mpg on the highway. After emails between the salesperson ( Larry Ramirez) the only guy from this place who has been GREAT in all this, told me to bring the truck and that he would work with me. October of 2014 I traded in the truck and got another f150 newer model 2014. Larry worked everything out to get the truck to my budget monthly payment. Up until here everything was going good, it was once I was out and no longer a "paying customer" that everything went downhill. During the time I got the truck, this dealership was running a promotion of a $500 academy giftcard which I was excited to get (with christams coming soon). I did not get one, and I quote the financing guy words. "we gave you too much money for your trade in truck". WHAT? How is that my problem? I was told that they would reimburse me the extended warranty I did not use with my traded in truck.Comes November no check. I emailed Marc Canlas and he told we he would look into it and refund me the prorated amount. Comes December, I emailed Marc once more, no response. Comes January I emailed Marc and ask him if he needs anything from me to get my refund, no response. Comes February and I emailed Marc telling him that getting my refund back was part of the deal to get a new truck. Response I get from him on email after 4 MONTHS and I quote: Please direct your emails to kstarns@nsford.com WHAT?? ARE YOU SERIOUS? GUESS WHAT? I am tired, I live 550 miles away from the dealership so I am thinking I need to show up. Spoke to Richard in financing and they told us they had mailed a check back in November! So all this time somebody could have told me that, cause obviously I never got the check. Comes march and I receive check after calling them couple of more times. Check I get was not the amount I paid for initially. So to avoid a misunderstanding thinking maybe I am wrong, I asked my salesman if I should be getting the full amount back. He told me I should if I never made a claim. SO comes march 11th I called and left a message. I called every day up until today March 20th leaving voice-mail every time I called. No one has had the decency of calling me back. SO PLEASE they will treat you very good up until you are no longer needed. This is coming from an entrepreneurship guy who deals with customers on a daily basis, and NORTHSIDE FORD, this is NOT how to run a business or treat former customers. IT IS A SHAME!! I have emails and voicemails if anyone wants to verify this story More
by edzapi
Employees Worked With
Marc Canlas, Richard Palo
March 18, 2015
great The salesman found us a vehicle in the price range we wanted. He really worked with you s to make sure we were satisfied. I would definitely purchase The salesman found us a vehicle in the price range we wanted. He really worked with you s to make sure we were satisfied. I would definitely purchase another vehicle fro the dealership More
by Darnell
