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Northside Ford

San Antonio, TX

4.1
1,098 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
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12300 San Pedro Avenue

San Antonio, TX

78216

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Showing 1,098 reviews

September 20, 2015

Mickey was Great! My wife and I wanted to trade in her explorer for a new car. Mickey took care of us the entire time. Answered all of our questions and concerns and he More

by mike814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 22, 2015 -

Northside Ford responded

Thank you for this great review and congratulations on your new car! We're excited to hear that Mickey took care of you! He is a great asset and we appreciate all he does. Thank you again and be sure to like us on Facebook and follow us on Twitter to catch all the latest specials! Kind regards, Matt Starnes - Digital Director - mstarnes@nsford.com

September 09, 2015

Found vehicle I wanted on Internet and had excellent service First salesman, Aaron found the vehicle I had queried on the Internet and was very helpful in demo'ing ride showing all the whistle and bells it had. More

by SGMfred
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Errolyn Cutkelvin
Sep 17, 2015 -

Northside Ford responded

I am happy to hear that your time spent with Aaron and Errolyn was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new car! If you have any questions or concerns, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Kind regards, Matt Starnes - Digital Director - mstarnes@nsford.com

September 06, 2015

Painless I found the car online, filled out a request for more information, received a call from Errolyn Cutkelvin, and made an appointment to get the purchase More

by migster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Errolyn Cutkelvin
Sep 10, 2015 -

Northside Ford responded

I sincerely thank you for taking the time to write such kind words. David and Errolyn are great assets and they strive to create a positive buying experience for every customer. They will be very happy to hear that they were successful in that endeavor. Congratulations on your new purchase! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like/follow our Facebook and Twitter pages to stay in the loop with exclusive content and specials. Kind regards, Matt Starnes - Marketing Coordinator - mstarnes@nsford.com

September 05, 2015

Great service! Mick was awesome. He listened to us, Then found us exactly what we were looking for! They worked with us in regard to what we could afford....Now I'm More

by blipsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 10, 2015 -

Northside Ford responded

Thanks so much for taking the time to write this review! Mick is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. If you have any questions about your new Ford Escape, please come back in to visit! Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Kind regards, Matt Starnes - Marketing Coordinator - mstarnes@nsford.com

August 14, 2015

Lied too I was told I was paying $800 for glass etching when actually there was none. They also told me they would throw in some running boards. When they got More

by Glmw7
Customer Service
Recommend Dealer
No
Employees Worked With
Joe Thorton
August 09, 2015

Best experience I had a hard time getting a vehicle, the people at north side went above and beyond to help me, they are really friendly and nice More

by Compaq1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Errolyn Cutkelvin, Henry "Enrique" Reyes, Errolyn Cutkelvin
Aug 10, 2015 -

Northside Ford responded

Congratulations on your new vehicle! At Northside Ford, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your auto needs. Thank you for your great review! Kind regards, Matt Starnes - Marketing Coordinator - mstarnes@nsford.com

August 07, 2015

2015 mustang gt xxxx yea!!!! Henry " Enrique" Reyes. He is was so awesome. He stayed intouch with me the whole way while my 2015 mustang gt was on pre-order. He was very nice and More

by catchthisgt77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry "Enrique" Reyes
Aug 07, 2015 -

Northside Ford responded

On behalf of Northside Ford, I would like to express our sincere gratitude for taking the time to write this marvelous review. Henry is a valued member of our team and it’s a delight to know that he has helped to proudly represent our dealership throughout your purchase. Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. Kind regards, Matt Starnes - Marketing Coordinator - mstarnes@nsford.com

August 05, 2015

Ripp off I purchase a truck at this dealership for 36000 an that sticker price was 42000 had truck for 45 days I decide I wanted to trade it in to get the plat More

by Angel320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
July 28, 2015

Awesome Marty has sold me my last 2 fords, and will be my only salesman .... It was an awesome experience, and I love my 2015 Edge... More

by Vmedwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 28, 2015 -

Northside Ford responded

Thank you for taking the time to write about your experience at our dealership. Marty is a valued member of the Northside Ford team and we all strive to provide our guests with an awesome car buying experience! We look forward to seeing you again in the future. Thanks again and enjoy your new Edge! Kind regards, Matt Starnes - Marketing Coordinator - mstarnes@nsford.com

July 23, 2015

Service To start, Ms Rocha is great and there were no problems so far with the repairs done to my son's car. The only issue I have is that I had washed it the More

by Wj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Rocha
Sep 15, 2015 -

Northside Ford responded

Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. It would mean the world if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the situation better. Best, Matt Starnes - Marketing Coordinator - mstarnes@nsford.com

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