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Northside Ford

San Antonio, TX

4.1
1,098 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
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12300 San Pedro Avenue

San Antonio, TX

78216

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Showing 1,098 reviews

March 26, 2016

Poor service dept Scheduled my truck to service the front driver side speaker , drop off the truck Friday at 7am tech didn't even looked at the truck. Called Sat at 10: More

by Dvhensonjr
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Hasaan
March 21, 2016

repeated customers All the years we have been buying vehicles from them they have always taken care of us. These guys are the best. I think there loyalty is top notch an More

by anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Pelmear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2016 -

Northside Ford responded

Anthony, Northside Ford thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Kind regards, Matt Starnes - Digital Director - mstarnes@nsford.com

March 11, 2016

Good experience helpful after the sale Ramiro did a really good job finding the truck I wanted and working with me to get the best price with the options that are important to me. Even afte More

by Rbatc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Sepulveda, Sam Hasaan
Mar 17, 2016 -

Northside Ford responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new truck for you. If there is anything more we can do for you please feel free to come back and see Northside Ford any time! Take care. Kind regards, Matt Starnes - Digital Director - mstarnes@nsford.com

March 03, 2016

Pleasant Experience For a first time car buyer, I was extremely hesitant and anxious about signing my life away to a 3 year lease. The gentleman I worked with didn't pres More

by kileme01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Powell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Alderman
Mar 11, 2016 -

Northside Ford responded

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Kind regards, Matt Starnes - Digital Director - mstarnes@nsford.com

March 03, 2016

Excellent Dealer Ramiro was extremely helpful and attentive. He did everything possible to ensure I got the vehicle I wanted at the right price. I highly recommend him More

by paul112190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Sepulveda
February 19, 2016

Hidden Charge Had the them do a transmission flush. Price quoted was $299 but bill had an extra $30. When ask what that was for they responded with "disposal fee" More

by kr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not listed
February 12, 2016

amazing great people I had a great time at the dealer. I was greeted at the door by a sales man. He asked me what I was I looking for and than showed me some cars. He wasn More

by 71cuda1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Engle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramiro Sepulveda
Feb 20, 2016 -

Northside Ford responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Northside Ford any time! Take care. Kind regards, Matt Starnes - Digital Director - mstarnes@nsford.com

January 25, 2016

Great customer service through out the whole process! It took me several months to finally find the car that was right for me and Ramiro Sepulveda was by my side the entire time. He never once pressured m More

by JHyde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Sepulveda
Jan 29, 2016 -

Northside Ford responded

Thank you for writing about your visit with us! I am happy to hear that Ramiro was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our likers. Kind regards, Matt Starnes - Digital Director - mstarnes@nsford.com

January 21, 2016

Best Ford Dealership in San Antonio with an outstanding team After visiting several Ford dealerships, Mr. Sepulveda at North Side Ford was the deciding factor to purchase my truck there. Not only did he exhibit More

by PA221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramiro Sepulveda
Jan 26, 2016 -

Northside Ford responded

Thanks so much for the wonderful compliments!! We couldn't be more pleased to hear Mr. Sepulveda described as professional, knowledgeable, and helpful. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Kind regards, Matt Starnes - Digital Director - mstarnes@nsford.com

January 18, 2016

Best Priced Ford Dealership in Bexar County!!! After researching on the internet, Northside Ford had the largest inventory with a 10-12% less price for our 2015 F-150 criteria search throughout the More

by AParra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramiro Sepulveda
Jan 21, 2016 -

Northside Ford responded

Thanks for your outstanding review! I'm very happy to hear that Ramiro was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Matt Starnes - Digital Director - mstarnes@nsford.com

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