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Northside Ford

San Antonio, TX

4.1
1,098 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
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12300 San Pedro Avenue

San Antonio, TX

78216

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Showing 1,098 reviews

October 14, 2016

Great experience! Every employee we interacted with was top notch in terms of knowledge, courtesy, professionalism and patience. This is the third car we bought from t More

by Gabriella Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2016 -

Northside Ford responded

Hello, Gabriella! We would first like to thank you for your continued business with Northside Ford. Congratulations on your new Fusion Hybrid! We are so happy to hear about your experience with Trey, Charles, and the rest of the team. Thank you for your five-star review!

October 14, 2016

Great service Great customer service,,wasn't really looking for a new vehicle but my old one messed up on me.our salesman helped us out a lot very knowledgeable and More

by Spicoli86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Sepulveda
Oct 14, 2016 -

Northside Ford responded

Spicoli, Thank you for your feedback! We appreciate you taking the time to provide us with your experience. We will be happy to let Ramiro know that you recognize his five-star service. Thank you for recommending Northside Ford to others!

October 12, 2016

Friendly and Professional Among the many car dealerships that I have visited, I was pleasantly surprised to find a group of friendly, professional car dealers. They made the w More

by Kim W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travon Sherwood
Oct 12, 2016 -

Northside Ford responded

Hello, Kim! Thank you for your feedback! We will be happy to let Travon and Charles both know that their service is being recognized. Thank you for the five stars!

October 12, 2016

Persistent, kind, patient. Northside Ford was a major dealership we were skeptical to go into at first, but they proved us wrong. They were willing to go above and beyond to fin More

by Rammy0602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Mitchell
Oct 13, 2016 -

Northside Ford responded

Rammy, congrats on your new Ford Explorer! Ronnie is a great asset to our team and we're happy to hear he provided you with so much assistance and efficiency! We will be sure to pass along you compliments to him. Should you needs anything, please let us know!

October 11, 2016

Awestruck by efficiency and professionalism Expanding upon the efficiency and professionalism experienced; I cannot express the impressiveness Ramiro exemplified. Whether he was sprinting from o More

by Casey_Shattuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Sepulveda
Oct 12, 2016 -

Northside Ford responded

Thank you for the great review and recommendation, Casey! Ramiro will be beyond thrilled to hear your compliments. Please let us know if there's anything else we can do to turn your experience into a 5-star one! We greatly appreciate your business and we look forward to seeing you again soon! Matt Starnes, Digital Director, mstarnes@nsford.com, 210-525-9800

October 03, 2016

Purchased new Explorer We felt no "hard sell" pressure when we got to the lot. The staff was friendly, knowledgeable, and helpful. Selection of cars on the lot was excelle More

by JC123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Mitchell, Chris Brand, Joe Thorton
Oct 04, 2016 -

Northside Ford responded

Thank you so much for letting us know about your experience! We really appreciate you taking the time to share with everyone! Enjoy your new ride!

Oct 12, 2016 -

Northside Ford responded

Thank you for your wonderful review! We are happy to hear that you were satisfied our car selection, Should you need anything, please let us know!

September 28, 2016

Beware they try to take advantage of disabled veterans! This was by far the worst car buying experience I have ever been through. I went to Northside Ford to look at and possibly purchase a 2016 Mustang wit More

by TylerSt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Lowe
Sep 29, 2016 -

Northside Ford responded

Tyler, we’ve read your review and we would like you to know that we take your feedback regarding internet pricing very seriously. It was certainly not our intention to give you a bad experience while looking to buy a new car. Your comments will be reviewed by our staff. Thank you for your feedback. Sincerely, The Northside Ford Team.

September 26, 2016

Ensuring costumer satisfaction Ronnie was the first salesman I dealt with, and after explaining to him how I wasn't satisfied with my previous experience at northside ford, he went More

by Kevin.Harari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Mitchell
Sep 28, 2016 -

Northside Ford responded

Congratulations on your purchase! Thank you for taking the time to share your thoughts with us. It does not surprise us that Ronnie went above and beyond for you; it is just an example of why he is such a great asset to our team. Please let us know how we may be able to help next! Kind regards, Matt Starnes - Digital Director - mstarnes@nsford.com

September 22, 2016

Good vehicle, good deal Paul K. helped locate the right car for us, guided us through the process w /understanding & friendly professionalism. Always listened to our question More

by Retired2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul K.
Sep 23, 2016 -

Northside Ford responded

Thank you for writing such a great review about your experience at our dealership! We always do our best to make sure all of our customers leave with the right vehicle. I will be sure to pass along your praises to Paul and Trey. We look forward to seeing you again. Kind regards, Matt Starnes - Digital Director - mstarnes@nsford.com

September 20, 2016

Best service and price!! I have been looking for a great deal on a truck for the last two months. Each dealership I went too was way too pushy and said that I could not find a More

by brian55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie
Sep 22, 2016 -

Northside Ford responded

Thank you so much and congrats on your purchase. It’s quite an accomplishment to hear that Ronnie provided you the best car buying experience ever! If you have any further needs, do not hesitate to come back to see us. Kind regards, Matt Starnes - Digital Director - mstarnes@nsford.com

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