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Northside Ford
San Antonio, TX
1,098 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,098 reviews
December 11, 2016
I would highly recommend this Dealership & Sales Man The Sales Man ( Charles Young) was real nice,friendly & he went out of his way to get us the vehicle at the price I wanted to fit my budget. The Sales Man ( Charles Young) was real nice,friendly & he went out of his way to get us the vehicle at the price I wanted to fit my budget. More
by Scorpio21
Employees Worked With
November 30, 2016
Great Service! Nice people and wonderful service at Northside Ford. This is our second vehicle to buy at Northside Ford and we will return. Charles Young was very h Nice people and wonderful service at Northside Ford. This is our second vehicle to buy at Northside Ford and we will return. Charles Young was very helpful and easy to work with. He is dependable and I know if we have questions or concerns he will take care of us. It is important to him we are happy. What a great sales person he is!!! More
by lisa and michael
October 30, 2016
Pleased Our sales person General & the dealership was helpful in making our 3 vehicLe purshase a great experience. I would highly recommend them to family & f Our sales person General & the dealership was helpful in making our 3 vehicLe purshase a great experience. I would highly recommend them to family & friends. More
by Riverah
October 30, 2016
Per chase a new ford edge My experience at the dealership was excellent from the time I walked in to the time that I drove off the lot it was a very enjoyable and professional My experience at the dealership was excellent from the time I walked in to the time that I drove off the lot it was a very enjoyable and professional from the salesman to the finance officer an within a very short time. More
by Jessika2015
Employees Worked With
Ronnie Torres, Ramiro Sepulveda
October 29, 2016
Very Attentive I bought a new Ford F-150 Limited from Ronnie Mitchell. Ronnie was easy going and made me and my wife feel welcome. He also made sure the vehicle wa I bought a new Ford F-150 Limited from Ronnie Mitchell. Ronnie was easy going and made me and my wife feel welcome. He also made sure the vehicle was ready to see when I came in to take a second look. Very accommodating and knowledgeable. It would be a pleasure to work with Ronnie again. More
by gene1952
Employees Worked With
Ronnie Mitchell
October 25, 2016
Used Truck Experience I live 5 hours away from this dealership and found the PERFECT truck online for a fantastic price. I was hesitant to call and try to conduct business I live 5 hours away from this dealership and found the PERFECT truck online for a fantastic price. I was hesitant to call and try to conduct business over the phone but I'm very happy I did. My sales person was Kevin Seibel and he was simply fantastic. He returned all my phone calls quickly and answered my multiple text messages promptly. He was very accommodating and found out the information I needed to make the transaction as easy as possible. When we first arrived at the dealership we were greeted by the Internet/Fleet Manager, Charles Williams. Charles was fantastic to talk with and extremely friendly. Trey Engle, the Finance Director shopped around and found me a MUCH lower rate than what Ford initially offered. This actually saved me close to $1k in finance charges. Carlos, in the detail area, came out and inspected the truck one last time before we left. Everyone we interacted with at the dealership was great, except the two parts counter guys inside the dealership. They were clearly annoyed just by my presence. If you're looking for a used vehicle, find Kevin, he was great!!! Overall, a wonderful and painless experience and I would not hesitate to do business here again. More
by 69CanaryCamaro
October 23, 2016
Great buy Bought a F250 from Ronnie Mitchell end of August and it was pleasant experience. Ronnie was a helpful salesperson and knowledgeable about the product Bought a F250 from Ronnie Mitchell end of August and it was pleasant experience. Ronnie was a helpful salesperson and knowledgeable about the product. i would definitely buy another vehicle from him. More
by Maxout30
Employees Worked With
Ronnie Mitchell
October 22, 2016
Great Service The people at Northside Ford, were very courteous and professional. I would recommend his dealership to anyone. I worked with General Wilson (sales) a The people at Northside Ford, were very courteous and professional. I would recommend his dealership to anyone. I worked with General Wilson (sales) and Robert in finance. More
by coleao
Employees Worked With
General Wilson and Robert
October 19, 2016
Jason Pelmear is someone I would do business with again Pleasant experience overall. We bought a Explorer and Jason was 5 stars. The only issue I had was the car being detailed properly. I would like to see Pleasant experience overall. We bought a Explorer and Jason was 5 stars. The only issue I had was the car being detailed properly. I would like to see a QC position created after it is cleaned and detailed to ensure customers get a brand new car that is clean. Again Jason is the best salesperson I have worked with in 5 car purchases. More
by cmp0621
Employees Worked With
October 16, 2016
Consumer beware, these guys are lowballing crooks Purchased the best truck I've ever owned from Northside back in February 2013 was by far the best experience I've ever had. Fast Foward to today stil Purchased the best truck I've ever owned from Northside back in February 2013 was by far the best experience I've ever had. Fast Foward to today still in the same great truck thinking Im wanting to trade it in for a new car to save some fuel on my upcoming long commute. First sales lady approached us, didn't bother to ask my name. Or what I'm looking for. The proceeds to answer my buddies question then presents him a card and walks away. Meanwhile I'M still shopping for a new car. 20 minutes later a new salesman walks up and asks if I needed help. I said yes and explain that our sales lady took off and never came back. To my surprise he rebuttals with "ohh I can't its against the rules, but I will go get her for you." 15 minutes later no salesman to no avail. I decided I'm going to move on to another Ford dealer, But before I do I'm gonna give them a piece of my mind. In the process a very nice salesman approached my by the name of General. Hes promising a better experience so long as I stay and give him a chance to earn my business. I spent 2 hours with the gentleman and hes great, But of course fast approached the dreaded numbers talk. I nicely explained to General that the lowest amount I will expect on my trade is $14,300 which is even below NADA rough trade in value. (Mind you my truck far from in rough condition but I was hoping to make a deal) anyways General comes back and its $10,500. I say "General come on man, what'd I just say..so he leaves and comes back with $11,500. I once again say no. And ask for my keys. He then tries to switch me on a different car if he can get the $14,300 I demanded. So I reluctantly agree and ask to see the other car while he worked to get more money for my trade. 30 minutes later he comes back at me with $12,500. So I tried to leave. Then next thing you know here comes the pompous sales manager to ultimately try and feed me some crap about my number not being possible and that my truck isn't desirable as its Diesel. Long story short I called the lowballing sales manager a xxxxxxxxx and left. Don't do business with these crooks. At best they will smile and shake your hand while they bend you over. And at worst they will tell you your current vehicle is worthless as they refuse to dip in to their $8,000 profit they intend to make on YOUR trade. More
by Rmorales
Employees Worked With
General
