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Northside Ford
San Antonio, TX
1,099 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,099 reviews
November 22, 2017
Customer Service Greg provided excellent customer service.and personal attention to my questions regarding the comparison of lease/purchase options. I will recommend N Greg provided excellent customer service.and personal attention to my questions regarding the comparison of lease/purchase options. I will recommend Northside Ford to others. More
by Sandra L Collier
Employees Worked With
November 10, 2017
Bait and Switch After receiving an e-mail flier and being in the market for a new Ford Explorer I went to their website. There I found an acceptable vehicle posted a After receiving an e-mail flier and being in the market for a new Ford Explorer I went to their website. There I found an acceptable vehicle posted at a reasonably good price. I hit their prompt for the "Northside Price". Subsequently I was contacted very quickly by Samantha, a very pleasant saleslady who presented me with the same numbers as shown on the web page. We discussed finance options and rebates, I asked some questions she couldn't answer directly. She said she would talk to her manager and get back to me. Well, Hugo called, one of the managers, and we discussed rebates, and finance cash back offers, etc. I asked him about reduced pricing and he told me the posted price is the price EXCEPT YOU MUST ADD $1690.00 in DEALER FEES!!!!!!!!!!!!!!!!!!!!!!! Beware: the price you see is just the starting point for the price you'll be asked to pay. I must say two years ago I purchased a Ford from MacHaik in Georgetown, it was a much better experience all the way around AND - their posted price doesn't change. More
by Glacierpilot
Employees Worked With
Samantha, Hugo Vasquez
November 01, 2017
My experience with Northside Ford was great. Courteous no pressure salespersons. My sales person was Very patient and professional in helping me find my dream truck. He followup up and made sur Courteous no pressure salespersons. My sales person was Very patient and professional in helping me find my dream truck. He followup up and made sure that everything was taken care of...Thank you More
by Shopping
Employees Worked With
DeAndre Washington
October 17, 2017
Escaping my Altima Larry fought to get me a car, and to get me a payment that I needed. I had come in from another dealership in town, frustrated and absolutely spent. M Larry fought to get me a car, and to get me a payment that I needed. I had come in from another dealership in town, frustrated and absolutely spent. My parents have bought two cars here and so I came by to visit. Larry found me the car I wanted, and came up with some numbers that would work for me. Thank you all for your exceptional service! More
by telecastertaylor
September 03, 2017
My Amazing New Explorer! This is the second SUV I have bought from Northside Ford...I bought a new Ford Escape in 2015 and this year it was my amazing new 2017 Ford Explorer b This is the second SUV I have bought from Northside Ford...I bought a new Ford Escape in 2015 and this year it was my amazing new 2017 Ford Explorer both times from my friend Mr. Charles Young. The experience both times was exceptional. He is always friendly and helpful and very attentive to my needs. I can share parts of my life with him that helps him understand my needs in a new vehicle and he works very hard to meet them and get me the best deal possible...I would also like to comment on the Northside Ford personnel...everybody is always friendly and you can't be there more than five minutes without several good mornings and have you been helped. I also have my car serviced at Northside Ford best service department in town everyone goes above and beyond...Thank You. More
by Happy Customer
Employees Worked With
August 28, 2017
Ford raptor 2017 mission accomplished. I rated 5 stars due to the excellent service and more.This is our first ford and Charles young made it simple and very pleasant.Beyond his excellent s I rated 5 stars due to the excellent service and more.This is our first ford and Charles young made it simple and very pleasant.Beyond his excellent service he made this experience very satisfying.Everybody in that building were very friendly and helpful.After it all we drove out VERY satisfied with our ford raptor. Once again thank you Charles Young and to all the other staff at Ford. More
by Pablo5401
Employees Worked With
August 20, 2017
Great service, very personalized Northside is the best dealership hands down. This is the fifth vehicle we have brought from Northside and I have to say the service just keeps getting Northside is the best dealership hands down. This is the fifth vehicle we have brought from Northside and I have to say the service just keeps getting better. Our salesperson was Rodney Crawley, he went above and beyond making sure we got the vehicle that matched our needs and one that both my husband and I could agree upon. More
by sue1950
August 17, 2017
Amazing experience James Hancock was awesome. I went into this dealership because I and my family have used Northsid Ford for years. I had a 2010 Ford Flex with 155000 James Hancock was awesome. I went into this dealership because I and my family have used Northsid Ford for years. I had a 2010 Ford Flex with 155000 miles on it and was looking for a smaller car, better gas mileage, and newer with less mileage. James worked very very hard to meet my needs and found a brand new Ford Escape with 20 miles on it and $35 more than I was paying on the Flex???? North side Ford is still the best and James is my new best friend???? Thanks Madelyn Toland More
by Madelyn Toland
Employees Worked With
James Hancock, Chris Brand
August 13, 2017
New car purchase Thank you for the great service and getting me into a new car for "kinda" the price I wanted. I will say, I had to re wash all the windows because the Thank you for the great service and getting me into a new car for "kinda" the price I wanted. I will say, I had to re wash all the windows because they didn't do a good job. But everything else was good. More
by Nimitz
Employees Worked With
Ruben Medina
July 29, 2017
Junk Fee Party I tried to buy a new Edge Sport---first they have a 2016 listed with the new ones with over 1000 miles on it so it is new by name only as it probably I tried to buy a new Edge Sport---first they have a 2016 listed with the new ones with over 1000 miles on it so it is new by name only as it probably is still on dealer title, but they don't tell you it has 1000 miles on it, also asked about a 2017---they added $1696 in junk fees/profit to either car-----Purigrn $149, Super polysteel $749, Window tint $399, Theft protection/other $399-needless to say i did not ask for any of these. Salesman Jason Pelmear said all San Antonio dealers do this and they had to add them to make a profit. BEWARE THIS DEALERSHIP More
by BRETT THOMPSON
Employees Worked With
