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Northside Ford

San Antonio, TX

4.1
1,099 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
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12300 San Pedro Avenue

San Antonio, TX

78216

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Showing 1,099 reviews

April 18, 2018

Regular maintenance North side Ford and Gary Conn take great care of my Ford Edge. Always dependable and keeps me informed of any necessary maintenance. My Edge runs gre More

by Brenda P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Conn
Apr 18, 2018 -

Northside Ford responded

Hi Brenda, thank you for sharing your great experience with our service team! We're glad that we've earned your trust through our dependable service. We look forward to passing on the compliments to Gary and the rest of the service team.

April 18, 2018

Oil change and state safety inspection Always going above and beyond to get the job done right. Any questions were answered promptly and explained in laymen terms. Would definitely recommen More

by Juarez1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Medcalf
Apr 18, 2018 -

Northside Ford responded

Thank you for the recommendation! We're glad that we impressed you with our friendly and dependable service team. We hope to serve you again for your future vehicle needs.

March 23, 2018

Great customer service! Best prices anywhere ! Friendly customer service, great place to wait for signing. Ruben knew exactly what we wanted and handed it to us right in our More

by Jimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Medina
Mar 24, 2018 -

Northside Ford responded

Thank you for your positive rating and review! We are so glad to know that you were provided with great and friendly customer service! It is especially wonderful to know that Ruben was so helpful and was able to find you exactly what you were looking for! We hope that you will continue to visit us in the future!

March 23, 2018

Absolute worst experience ever! Absolutely horrible! The worst experience I have ever had with any dealership. I wouldn’t recommend anyone to do any business with Northside ford. Not More

by Zack.r.stephenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Ochoa
Apr 01, 2018 -

Northside Ford responded

Zack, I am concerned to see you did not have a great experience. I would like to change that. Please reach out to me by phone or email so I can begin to address and correct any concerns you have. I look forward to turning around your experience. Best, Kathy Hernandez Customer Experience Liaison khernandez@nsford.com (210) 477-3506

March 17, 2018

F150 XLT SuperCrew Worked with Marty in purchasing my new F150, great person to work and deal with. Would highly recommend working with Marty to buy your next vehicle at More

by Mightytke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2018 -

Northside Ford responded

Hello, Thank you for sharing your comments. We are so thrilled to hear that Marty was able to help you out and make sure you were well informed. Our team always want to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back!

February 23, 2018

Seamless Aside for Mr. General Wilson having to drive through Houston and back to bring my Ford Edge to San Antonio, my purchase of my Ford Edge Titanium was s More

by ronin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : General Wilson
February 22, 2018

Got appraisal for trade-in, bought new vehicle Our salesperson, Jose, answered all of our questions, showed us the vehicles we were looking for, and made sure we were happy with the price before we More

by Robert Dugie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Barajas
Feb 22, 2018 -

Northside Ford responded

Hi Robert, Thanks for sharing the great job Jose did when you were looking for a vehicle. It was a pleasure for us to help you find a vehicle you would love at a price you were happy with. If you need us for anything, please let us know.

February 22, 2018

good service and good deal i give a good rating. because jose baragas give me a good a deal. i recomend and i come back to buy with jose barajas More

by diego83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Barajas
Feb 22, 2018 -

Northside Ford responded

Hi Diego83, Thank you for leaving us a five-star review. We are glad to hear Jose provided you with excellent service and was able to get you a good deal. We had a pleasure doing business with you. We look forward to seeing you again soon.

February 17, 2018

Customer service Outstanding customer service during the sale. No pressure and willing to work for a sale. Easiest truck purchase I’ve ever done. I’ll be back for sure More

by Wbt6071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dorris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2018 -

Northside Ford responded

Thank you so much for your wonderful five-star review. We are thrilled that you received outstanding customer service from Greg. We greatly appreciate your positive feedback and We'd love to see you again in the future.

February 13, 2018

Great customer service Carl has taken care of us through several car purchases over the last few years. He always has our best interest at heart and provides great customer More

by KatieS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2018 -

Northside Ford responded

That's great to hear! We're glad Carl has provided excellent service and we sincerely appreciate your continued business. We look forward to your next visit!

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