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Northside Ford

San Antonio, TX

4.1
1,099 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
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12300 San Pedro Avenue

San Antonio, TX

78216

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Showing 1,099 reviews

May 07, 2018

Excellent and prompt service. Great check-in attention and explanation of work on the front-end to start. Follow-up was excellent to give a status update and car ready prior to es More

by Pharrisp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
May 07, 2018 -

Northside Ford responded

Hello, We enjoyed providing you with excellent service from start to finish. Thanks for choosing us!

May 06, 2018

Professional, attentive, courteous The salesman, Jason Vasquez, was a knowledgeable, well informed sales person for the vehicle I was interested in. The body shop personnel, the gener More

by 0000f150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2018 -

Northside Ford responded

We're delighted to learn that you were impressed by the customer service that you received. It was our pleasure to help you with your vehicle needs. We look forward to sharing the compliments with our team. If you need anything else, then please reach out to us/ We would be happy to help you again.

May 06, 2018

Quick service This was the shortest wait time I have ever had at this quick lane. I don’t get a lot of time off from work during the week so quick service is import More

by Puggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2018 -

Northside Ford responded

We're glad that you enjoyed our fast service! We understand your busy schedule, and it's our pleasure to help you get back to your day. We hope to serve you again for your future vehicle needs.

May 03, 2018

2018 F-150 Today I went to Northside Ford in San Antonio and met with Carl Campbell to look at two F-150 pickups. Carl had pulled them off the lot and parked th More

by WaltM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2018 -

Northside Ford responded

Hi Walt, We were happy to be of service when purchasing your Ford F-150. We will be sure to share your kind words with Carl as well and thank him for a job well done! If you have any questions at all do not hesitate to ask. Congratulations on your new Ford!

April 30, 2018

Pleased with my new suv I purchased a brand new 2018 Ford Escape at North Side Ford. Delmira was the sales person that assisted us and she made sure everything went smooth th More

by Mata88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delmira Fernandez
May 01, 2018 -

Northside Ford responded

We appreciate that you took the time to leave your positive review! Congratulations on the new 2018 Ford Escape! We will make sure to thank Delmira for her wonderful assistance. We hope you and your wife enjoy the purchase, and look forward to seeing you again in the future!

April 29, 2018

Buy used and get no help after the sale! Purchased a used Chevy Suburban which was missing wheel locks and extra key fob. Told salesperson and said would get back with me and still haven’t he More

by Upser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Medina
April 28, 2018

David and Greg are great. Very friendly and just good folks. Great selection and they did everything I was expecting in my new F150. Both David and Greg are true assets to Nort More

by Car guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dorris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2018 -

Northside Ford responded

Thank you for taking the time to recognize the great work of David and Greg! It was their pleasure to help you during your visit with us. We're pleased that they provided a five-star experience, and we hope to serve you again in the future.

April 27, 2018

Profesional and totally capable. Made the purchases easy The sales team wee extremely helpful and fully knowledgeable in all aspects covered during my purchase of the F-150 and Mustang. It was the easiest p More

by John73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Rodriquez-Finance
Apr 28, 2018 -

Northside Ford responded

John, thank you for the five-star review! Congratulations on your F-150 and Mustang! We love hearing that you enjoyed your car-buying experience with us, and will make sure to thank our sales team for their phenomenal work. We appreciate your time and business, and certainly look forward to your future visits!

April 24, 2018

Mickey Came looking for a truck that i didnt think i would find and then thanks to the help and time mickey took i found a great truck that i could not only More

by author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Northside Ford responded

Thank you for sharing your five-star review! Congratulations on finding the truck you wanted! We will make sure to thank Mickey for assisting you, and look forward to serving you again in the future!

April 19, 2018

Well done ! Salesman Maptt was incredible! I didn’t appreciate mr cole trying to back off the price given after I shook hands and initialed the price. More

by Happytrucker2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cole
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brand, Matthew Luckey
Apr 21, 2018 -

Northside Ford responded

Thank you for the five-star review! Congratulations and thank you for your business! It was our pleasure to work with you, and will make sure to let Matt know that he took good care of you. I am concerned, however, to see that your experience with our entire team did not exceed your expectations. Please feel free to reach out to me at your convenience if you would like to discuss any details. We appreciate your business and time with us! Best regards, Kathy Hernandez Customer Experience Liaison khernandez@nsford.com (210) 477-3506

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